Justin Hoffart | Page 23

5 🌟Stars Is not enough I cannot express the gratitude I have towards my experience at Capital GM. Thank you Justin and Matt for all you guys did for me! Justin went out of I cannot express the gratitude I have towards my experience at Capital GM. Thank you Justin and Matt for all you guys did for me! Justin went out of his way to help me find the vehicle I was looking for, and helped me feel up most comfortable doing so. I would highly recommend everyone to see Justin for a purchase of any vehicle!! A big Thank you for Matt for making it all happen! More

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A pleasure, as always. This is the third vehicle I have purchased from Capital GMC Buick Cadillac. Dealt with Justin each time and he has never disappointed. First time deal This is the third vehicle I have purchased from Capital GMC Buick Cadillac. Dealt with Justin each time and he has never disappointed. First time dealing with Gregg and Matt, and they were both equally welcoming, helpful and professional. Would not hesitate to recommend these folks to anyone and will be back again when it's time for another vehicle. Thanks guys. Another great experience! More

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Always a great Experience Return Buyers! Once again Jason gave EXCELLENT service to my parents, when they came in to trade in their vehicle from a sonic, he got them into an 2 Return Buyers! Once again Jason gave EXCELLENT service to my parents, when they came in to trade in their vehicle from a sonic, he got them into an 2015 Chevrolet Trax. They are very happy couple. Thank you gentlemen. More

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Helpful Our relations with capital has been rocky Justin found this out and went to the top and solved this problem. I appreciate the effort made to solve t Our relations with capital has been rocky Justin found this out and went to the top and solved this problem. I appreciate the effort made to solve the problem at hand More

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Blewmyhairback Justin and his team were very efficient in every aspect of the purchase of my beautiful truck. His team went the extra effort to make sure that I was Justin and his team were very efficient in every aspect of the purchase of my beautiful truck. His team went the extra effort to make sure that I was gonna be going away happy. Iam certain I dealt with best team, cus it sure felt like it. More

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Terrible client service The service centre at Capital is terrible. We returned 4 times to have the rear door latch on our Cadillac SRX repaired and they tried charging us the The service centre at Capital is terrible. We returned 4 times to have the rear door latch on our Cadillac SRX repaired and they tried charging us the diagnostics fee on each visit. As we were in the parking lot after our third visit, and after the service centre had said they fixed the problem, the rear door wouldn't open. After we had to physically demonstrate this to the service centre, they finally replaced the latch - and of course, they wanted to charge the diagnostics fee even though we told them that the latch needed to be replaced. As we were dealing with the rear door latch, the rear defrost began working sporadically. We took it in, explained the problem and they charged a diagnostic fee to confirm what was obvious, that the rear defrost wasn't working. They did not offer any solution other than replacing the entire rear window. On our last visit, we identified that the light output from our headlights wasn't strong and asked for them to be replaced or repaired. This is a known problem on Cadillac SRXs and is a serious safety concern. The service centre said there was nothing wrong, and once again, charged us the diagnostics fee. The problem is obvious, they are simply choosing to ignore it. They didn't clean the plastic, change the bulb or adjust the computer setting - they simply said there is no problem. Given that we chose a Cadillac, we were expecting the same level of service that we receive for our BMW at the Dilawri dealership. This is not the case and so we have decided to replace our vehicle and will not be looking at Capital's inventory. The service centre is not qualified and the sales team failed to inform us that extended warranty meant paying a deductible fee on all warranty work. More

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ignore problem calls ignored I bought a 2014 GMC Denali, traded a 2014 Chev LTZ with new rubber,mentioned tires on Denali were worn out,no way they passed inspection, we all know I bought a 2014 GMC Denali, traded a 2014 Chev LTZ with new rubber,mentioned tires on Denali were worn out,no way they passed inspection, we all know how good factory tires are!! Tires were at 3/32, need a 5/32 to pass inspection. At that point they ignored my calls and texts,so I spend 54000 on a truck and have to spend 2000 on Tires, not happy,he had no time for me,everett his helper did all the work,all calls ignored and never returned,will I buy another truck there,yes but not from Justin!!! More

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Justin made buying our new Acadia Denali a great experience. This is the second vehicle we have purchased from Capital GMC and both times we have been quite pleased with the service we received and the fact that This is the second vehicle we have purchased from Capital GMC and both times we have been quite pleased with the service we received and the fact that they were willing to give us a better deal on the price of our new vehicle and our trade in. Thanks again Justin! More

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"Two happy owners of a Cadillac!" We spotted a vehicle we liked on their website. We responded to the dealership by email and within a half hour Justin phoned. We negotiated on the pho We spotted a vehicle we liked on their website. We responded to the dealership by email and within a half hour Justin phoned. We negotiated on the phone and Justin quoted a price that was very close to our offer. We made the trip to Regina weeks later, took a test drive and Justin honoured the price he quoted. Justin was a pleasant person to deal with and he made arrangements to familiarize us with all the features and he made sure we had a tank full of gas to get home in our XTS Cadillac. Thanks to Justin and the dealership for your excellent service! More

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Positive purchase experience! I have nothing but positive things to say about my experience with this dealer. My salesman Justin Hoffart listened to what I was looking for and foun I have nothing but positive things to say about my experience with this dealer. My salesman Justin Hoffart listened to what I was looking for and found the truck that suited me and suited my price point. Absolutely no pressure and game playing on price just straightforward to give me the best deal he could and make my purchase a positive experience. I definitely will purchase my next vehicle from Justin Hoffart and reccommend him to anyone looking for a honest and dedicated salesperson. More

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