Jeff Vance | Page 2

Jeff exceeded my expectations in ways that made me feel like I was talking to my Dad. He made me feel safe, cared for, appreciated, and taken care of. Jeff clearly goes above and beyond with all of like I was talking to my Dad. He made me feel safe, cared for, appreciated, and taken care of. Jeff clearly goes above and beyond with all of his customers. I felt respected, valued and appreciated. He is genuine, honest and humble. I have never felt more comfortable in a sales office. He was professional and actually cared about my needs. I will come back in 2 years to trade in my lease, not because the car is amazing, but because the way Jeff made me feel. Quote: “People will not remember what you say to them. They will remember how you made them feel.” I really hope my review will help the management understand the value Jeff possesses cannot be overlooked and is something they need to be very grateful for. You have a rare diamond in Jeff and this cannot be taken lightly. He deserves to be promoted, he deserves to be a sales leader, he deserves to be praised and he deserves recognition and appreciation. I hope my review does not get glossed over with a basic thank you from Management to Jeff. I really hope he receives a reward for his ability to make disabled, neuro-divergent customers feel like they are valued being treated with equality. He didnt know I am high functioning disabled person and didn’t make me feel like I am weird, like I usually feel around sales people. It’s rare for me to experience such a kind person. I wasn’t expecting it. The gift basket was a surprise I wasn’t expecting at at all either. This might be normal to other customers, but to a disabled person, it is extremely rare and deeply appreciated to receive a gift basket. I cherish my experience and hope you get tons of new clients from my 5 star google review. I will forever recommend Nissan because of Jeff. I must also share that Kailei is angelic and her personality is also truly one of a kind. Between the two of them, I felt highly respected and valued. This is a skill you cannot teach people. This is a natural skill for Jeff and Kailei. I won’t go anywhere else for the rest of my life 👏💕 More

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They went through everything with me top to bottom and made sure I was 100% happy with my rogue and payments, warrentys and interest rate. made sure I was 100% happy with my rogue and payments, warrentys and interest rate. More

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I was told I had a VIP appointment to see either Katie or Dave on a Saturday regarding a vehicle I was interested in. When I showed up for my 10:15am appointment I was told I was going to be dealing with Ren Dave on a Saturday regarding a vehicle I was interested in. When I showed up for my 10:15am appointment I was told I was going to be dealing with Rene. Rene never showed up and now Eric stepped in. Eric was incredible through al my questions and we agreed on a purchase for a vehicle that wasn't on the lot as it was a Demo. When I came back on the Monday to see it, the description was wrong on the interior colour. I decided to purchase it anyway and it came with winter tires already on it. These tires were put on wrong, the lefts on the right side and the right on the left side. They agreed to fix it, but how many winter tires did they install this way? More

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Great customer service, super friendly always smiles and answers allthequestions. I'm glad he contacted me. I will work with him again answers allthequestions. I'm glad he contacted me. I will work with him again More

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Got my Maxima from this dealership, it was a very smooth process. Great staff , friendly and informative. The overall experience was 5 stars process. Great staff , friendly and informative. The overall experience was 5 stars More

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Rose Jacques Purchased March 8, 2023 My experience with St. Catharines Nissan was EXCELLENT! I recently purchased my new Nissan Kicks and I love this vehicle. Nissan is, in my opinion, the best value with St. Catharines Nissan was EXCELLENT! I recently purchased my new Nissan Kicks and I love this vehicle. Nissan is, in my opinion, the best value and quality in this range compared to others I had been investigating prior to Nissan. Jeff Vance, Product Advisor and Misty Young, Financial Services Manager, both made the process comfortable, easy and flawless. Their knowledge, attention to detail and friendly professionalism resulted in me being completely confident in my purchase. From the beginning of my order I was kept updated and informed of the ongoing process right through the day of pick up and beyond with follow-up to make sure I was pleased which I was and still am. I truly felt like my purchase was important to them with customer service beyond expectation! They have made my purchase a wonderful experience and I will be highly recommending Jeff, Misty and St. Catharines Nissan to everyone I can. Thank you! More

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Most honest and fair price I had experienced. Just check their retail brand-new prices and compare with other dealership in the region. Just check their retail brand-new prices and compare with other dealership in the region. More

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They did a good job with follow up and wormed hard to get a sale, I wil knew going back and reccommending a sale, I wil knew going back and reccommending More

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Very well customer service driven, team work, well coordinated excellent results for the customer expectations. coordinated excellent results for the customer expectations. More

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Jeff and the team at St. Catharines Nissan are the best. I have leased 3 vehicles from there and would highly recommend. best. I have leased 3 vehicles from there and would highly recommend. More

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