Jason Miller | Page 2

Best Buying Experience Ever My wife and I have lived in several different locations in Ontario and have purchased many new vehicles since 1973. In those 46 years we've bought a My wife and I have lived in several different locations in Ontario and have purchased many new vehicles since 1973. In those 46 years we've bought a lot of different makes and models and have seen the "good" and "less than good" dealers and salespeople. Our 2019 RAV4 Trail is the first vehicle we've purchased since moving to London. Based on the reviews we'd read about ToyotaTown we expected a positive experience and we were not disappointed. Our salesperson was Shawn Longworth. From the moment we met him we were impressed with his friendliness, product knowledge and low pressure approach. But most of all, it was his unbridled enthusiasm we noticed. It was like he was buying that RAV4 for himself and wanted everything to be perfect. We had narrowed our choices down to the Limited and the Trail models. Shawn spent a lot of time with us sitting in the demonstrators and explaining all the features. Due to our time constraints that day, we passed on a test drive but returned a few days later to go for a drive with Shawn. We were sold on the Trail model. We picked our colour, a few add-ons (which were not pushed on us, we requested them) and were ready to sign with one further request. Due to some unanticipated personal circumstances we needed the new RAV within a very short time frame. ToyotaTown didn't have the exact vehicle we wanted in stock and it would normally take several weeks for one to be built and delivered. We doubted that things would work out as we hoped but Shawn said "Let me see what I can do." This was on a Saturday. On Monday he phoned to say that he had "arranged it". Our vehicle would be on the assembly line 2 days later on Wednesday. We found that incredible. Shawn's determination to meet all our requirements, by whatever magic he used, was amazing. If we could give him more than the 5 stars, we would. From our experience, ToyotaTown is a bright, happy, enthusiastic place. Everyone we met there was competent, professional and had a welcoming attitude. Special kudos to Jen and Jason in Parts for getting the winter tires and wheels we needed rushed in, to Andre for arranging the extras and to Service for having our new RAV ready for us so quickly. More

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MY Toyota-Town Experience From signing the lease agreement , through servicing the vehicle and returning the vehicle to lease a new one, the visits to Toyota-Town have always b From signing the lease agreement , through servicing the vehicle and returning the vehicle to lease a new one, the visits to Toyota-Town have always been pleasant experiences, in that, the service advisors always consulted with my wife or I on the service(s) rendered to our car. More

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Excellent customer service We are so happy with our new Toyota Corolla! Baz was professional, knowledgeable and so helpful. will definitely recommend Toyota Town to our family We are so happy with our new Toyota Corolla! Baz was professional, knowledgeable and so helpful. will definitely recommend Toyota Town to our family and friends for their next car! More

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Experience with Toyota Vehicles. I bought my first truck at ToyotaTown in 1992. Al lot of the people there now were there then, including Ken Yates. My experience with Ken then was th I bought my first truck at ToyotaTown in 1992. Al lot of the people there now were there then, including Ken Yates. My experience with Ken then was the main reason for going back to ToyotaTown for all future purchases. I trust Ken to give me the best deal on the best cars and truck ever made. More

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