Jason DeFelice | Page 6

AMAZING help from Jason DeFelice and the boys in service on Saturday. They removed a rabbit stuck in my front grill!!! Was at a dog show and had to drive 1/2 hour to the dealership, they helped right away on Saturday. They removed a rabbit stuck in my front grill!!! Was at a dog show and had to drive 1/2 hour to the dealership, they helped right away, I was back at the dog show for my ring time! They were so helpful and professional. Great job guys, truly appreciate you. More

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The service at Toyotatown is always professional, and meets my high expectations, the work performed always meets my expectations. meets my high expectations, the work performed always meets my expectations. More

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Very honest Dealership, great advisor and the shuttle service was better than great . Thanks so much for a fantastic experience. It was expensive but worth it thanks again service was better than great . Thanks so much for a fantastic experience. It was expensive but worth it thanks again More

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Jason is main reason I keep coming back to Toyotatown for service. He’s thorough, friendly and professional. He takes time to explain what needs to be done and is patient to answer any questions I have. He’s service. He’s thorough, friendly and professional. He takes time to explain what needs to be done and is patient to answer any questions I have. He’s truly an asset to this dealership. More

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I have dealt with ToyotaTown for many years and will continue to do so. The staff and service is remarkable. They make you feel so special always. Never any surprises, always upfront and honest. continue to do so. The staff and service is remarkable. They make you feel so special always. Never any surprises, always upfront and honest. More

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They fixed my tire and rim faster and cheaper when I was told at another shop it would cost much more and take longer. told at another shop it would cost much more and take longer. More

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Jason was really helpful and he reassured me that I was in a good hands I was just nervous when people touches my Supra I love my car and from now on I will be bring my car there to do any work if it’s nee in a good hands I was just nervous when people touches my Supra I love my car and from now on I will be bring my car there to do any work if it’s needed I have trust on the Toyota team at this location More

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Unfortunately I had a terrible experience with Toyota parts and services. Jason was friendly and Lucas at the desk was great, however the services all around were awful! Offering a complimentary car wash parts and services. Jason was friendly and Lucas at the desk was great, however the services all around were awful! Offering a complimentary car wash and not doing it and being told “well it doesn’t get everything” LIES, every part of the car was still the same. But that wasn’t the worst part, attempting to charge the customer again and then realizing I was overcharged a month ago when I purchased the part was all together different. The problem was fixed however it took several days and people to talk to. The reputation at Toyota is pretty accurate sadly and this visit proved that the service is awful! More

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This dealership is top notch. I’ve been a customer for 35 years! I find the dealership friendly and relaxed. It is a welcoming atmosphere that keeps me coming back. I’ve been a customer for 35 years! I find the dealership friendly and relaxed. It is a welcoming atmosphere that keeps me coming back. More

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Took my vehicle a Toyota Highlander to get an oil change done. I had the pleasure of dealing with Jason He took care of my vehicle while it was there and made sure everything was done correctly. done. I had the pleasure of dealing with Jason He took care of my vehicle while it was there and made sure everything was done correctly. More

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