Jason DeFelice | Page 17

I found TOYOTATOWN a very comfortable "place" to do maintenance on my Toyota . Service and technicians with professional and respectful attitude . Nowadays nothing is cheap anymore . . . but, there is maintenance on my Toyota . Service and technicians with professional and respectful attitude . Nowadays nothing is cheap anymore . . . but, there is no money to pay a piece of mind . Thank you. More

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as always - Jason was great. Every time I drop my truck off with him, I know I'm in good hands. Every time I drop my truck off with him, I know I'm in good hands. More

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Jason provided excellent service, in all respects, during my recent trip to London when my RAV4 broke down as a consequence of a previous repair attempt from an Ottawa dealership. After assessing the technic my recent trip to London when my RAV4 broke down as a consequence of a previous repair attempt from an Ottawa dealership. After assessing the technical problems, he took the time to clearly explain the situation and potential repair options, which resulted in a cost effective solution to get my vehicle back on the road quickly. In general, Jason, the Shop Foreman (Broady), and administrative staff at Toyota Town were professional, courteous and competent in expeditiously resolving my vehicle issues. More

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Jason was professional, friendly and accommodating. He listened to my needs and kept me up to date with the progress of my vehicle He listened to my needs and kept me up to date with the progress of my vehicle More

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As always, Jason was very friendly and professional. The work done on my car was excellent. I was kept informed throughout the service appointment and supported appropriately. The work done on my car was excellent. I was kept informed throughout the service appointment and supported appropriately. More

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Very professional and very friendly kept you updated to the service what was done great job the service what was done great job More

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The dealership is clean, friendly, and quick to communicate. Shuttle service was good to get to and from the dealership. communicate. Shuttle service was good to get to and from the dealership. More

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Toyotatown was up front and honest with me. They told me what the previous Toyota dealership had been charging me for that wasn’t necessary every time I went for service. They were profession They told me what the previous Toyota dealership had been charging me for that wasn’t necessary every time I went for service. They were professional and accommodating. I felt better having brought my RAV4 to them even if it was out of my way a little bit. I can’t say enough great things about Jason. He thoroughly explained the situation I was in and the best way for me to approach it. He could of told me to do a lot of unnecessary service items but he gave me my options and encouraged me to choose the one that was best for me not what was best to make a sale. I was blown away. He thanked me repeatedly for my patience. I was in no rush to get my car back anyways lol. More

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My experience at Toyota Town was wonderful, greeted right as soon as I arrived with kind and friendly staff. Jason checked me in with friendly manner and he was very accommodating, once the work was complete as soon as I arrived with kind and friendly staff. Jason checked me in with friendly manner and he was very accommodating, once the work was completed, he came to me said everything was done and I was in my way. Thank you so much for helping me out!! More

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Jason provided excellent care and customer service during my regular maintenance appointment from the moment I dropped off until my service was complete. my regular maintenance appointment from the moment I dropped off until my service was complete. More

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