Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 15

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
426 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 2 mos

Industry Experience

27 yrs, 11 mos

Languages Spoken

English English

Maltese Maltese

4.8

426 Reviews

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426 Reviews of Jason DeFelice

January 05, 2023

Dealership Rating
Employee Rating

I didn’t meet Jason in person, only over the phone, however my experience was very satisfying. Jason was very professional and polite, he explained everything that was needed to be done and it was all More

by barb.mazajlo
Recommend Dealer
Yes

December 20, 2022

Dealership Rating
Employee Rating

Jason is polite and professional. He got back to me with information about what was needed to be done and the cost, in record time. Very efficient! More

by drmcdonagh53
Recommend Dealer
Yes

December 19, 2022

Dealership Rating
Employee Rating

Friendly, easy and work done right. Got a call as soon as the part was available and fixed within the week. More

by Darryl
Recommend Dealer
Yes

December 17, 2022

Dealership Rating
Employee Rating

Jason did an amazing job by organizing a test drive with the shop Forman Brody who put my mind at ease.They got my vehicle in for service and out fast every experience should be like this.True professionals More

by Steve
Recommend Dealer
Yes

Other Employees Tagged: Brody

December 06, 2022

Dealership Rating
Employee Rating

Jason always gives the best customer service. He truly goes above and beyond. Thank you! More

by Anne
Recommend Dealer
Yes

December 04, 2022

Dealership Rating
Employee Rating

Jason has been awesome. Very professional, kind, knowledgeable & helpful. John, the supervisor is awesome & awesome. Extremely satisfied with the service provided by Jason a More

by Saadia Bokhari
Recommend Dealer
Yes

November 29, 2022

Dealership Rating
Employee Rating

Jason is so friendly and professional. He answers any questions we have in a timely manner. LOVE dealing with Jason. More

by Stefanie Di Mascio
Recommend Dealer
Yes

November 28, 2022

Dealership Rating

Jason is very helpful and accommodating and not intimidating service advisor. Thanks Jason for your help, love the way you pronounce my name!😅 More

by Cris
Recommend Dealer
Yes

November 23, 2022

Dealership Rating
Employee Rating

I found TOYOTATOWN a very comfortable "place" to do maintenance on my Toyota . Service and technicians with professional and respectful attitude . Nowadays nothing is cheap anymore . . . but, there is More

by john.santos
Recommend Dealer
Yes

Other Employees Tagged: the shuttle drivers (do not remember their names)

November 22, 2022

Dealership Rating
Employee Rating

as always - Jason was great. Every time I drop my truck off with him, I know I'm in good hands. More

by Bally
Recommend Dealer
Yes
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