Janine Feenstra | Page 41

Happy Ending Two years ago I purchased a 2016 Toyota Tundra fron Toyotatown in London Ontario with the help of Shawn Longworth, our Sales Advisor. The truck was a Two years ago I purchased a 2016 Toyota Tundra fron Toyotatown in London Ontario with the help of Shawn Longworth, our Sales Advisor. The truck was a surprise 65th birthday gift for my husband. Shawn helped us orchestrate the surprise! On February 14th, 2018 my husband and I were involved in a horrific automobile accident in our Tundra, which was destroyed. We were both injured, my husband very seriously, and we were told our Tundra saved our lives. We were both recovering at home, and due to our injuries were unable to visit the dealership to arrange for the purchase of our new vehicle. Shawn provided so much assistance to us by phone and email, and we were able to arrange the entire purchase of our new 2018 Tundra from home. My daughter and I picked up the truck on Tuesday March 20th, and it is now parked proudly in our driveway where my husband can see it while he recovers and looks forward to driving it soon. Thank you Shawn and Toyotatown for our happy ending! More

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Least stressful experience ever! I used to work in the automotive industry for 16 years. I went in armed as a single woman, ready for a fight! Sean introduced himself and the rest I used to work in the automotive industry for 16 years. I went in armed as a single woman, ready for a fight! Sean introduced himself and the rest went so well. Striking a favourable deal with Sean was easy. He helped explain the process and the paperwork, the test drive was so informative. The car was ready when promised exactly as planned. There were a few items (as a used car this is normal) that weren’t evident to me upon delivery. Sean and Sales Manager promptly addressed and remedied my concerns (just a few tiny dents was all). The follow up has been very good on both Sean’s and the Dealerships part. I feel so confident I made the right choice in choosing ToyotaTown and Sean O’Grady. I have since referred and will continue to refer business his way. More

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Amazing Had an amazing experience. Our sales person, Kevin Swan, was fantastic from start to finish. Made sure I loved what I was leasing and I was extremely Had an amazing experience. Our sales person, Kevin Swan, was fantastic from start to finish. Made sure I loved what I was leasing and I was extremely happy with everything. Very please with the Toyota town location. More

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Great dealership & proffessional Staff This was our second car purcase in the past 5 months, before walking in to toyota town we tried another dealer and our time was wasted listening to a This was our second car purcase in the past 5 months, before walking in to toyota town we tried another dealer and our time was wasted listening to a sales perso who want to sell us every option instead if meetinf iur requirments. We decided to try toyota again and we get what expected a reliable car and an excellent customer service.Justin understood our new requirments the moment we walked in and helped us reach an informed decision quickly . He worked with us on all the constraints we had and was able to recommend the car model and the best finance options that meet out needs . We did not expect to finish a deal within the first visit but the customer service was excellent enough to let us in the deal before leaving the door. More

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Best Car Dealership & People Myself and my Partner had been looking for a new car, we had gone to different dealerships and weren't very happy with the Service. Then we went to Myself and my Partner had been looking for a new car, we had gone to different dealerships and weren't very happy with the Service. Then we went to ToyotaTown in London which for us being from Mississauga was quite a long drive but worth every minute of the drive. As Kevin new we were driving in from Mississauga he phoned us to make sure we were ok. When we arrived we were greeted immediatley. Taken to look at the car we had enquired about and had all the features explained. We then sat down and talked through all of our options. We then met Janine who went over the financing explained everything to us in full and didn't make it complicated unlike other dealerships we had visited. We then arranged to pick the car up the next week. We were in contant communication with Janine regarding extra's we wanted to add onto the car. When we arrived to pick up the car it was quick and straightforward signed all the documents with Kevin and then he proceeded to take us through all the major functions of the car and all the new fun tech gadgets. I couldn't be happier with our new car and the service we recieved was amazing. Me and my partner are from the UK and have been to car dealerships in both countries and ToyotaTown is by far the best service we have ever recieved. I will be recommending ToyotaTown to friends and family and telling them the drive is well worth it for the service you get. More

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Patient professionals I have been having second thoughts about my 2018 Camry for various reasons and wanted to switch cars. The dealership personnel looked at several optio I have been having second thoughts about my 2018 Camry for various reasons and wanted to switch cars. The dealership personnel looked at several options. Subsequently, I have decided to stay with my Camry. Many employees have helped me through this process and I want to specifically thank my ever patient salesperson Shawn Longworth. Additionally, the professionalism extends to John Rossini, Baz Affara, and Mark Eisan and Darrick Overholt. More

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Impressive I'd like to thank Tomasz Kisiel for his sincere help, genuine regard, and thorough customer care during an unexpected purchase of an amazing 2015 Coro I'd like to thank Tomasz Kisiel for his sincere help, genuine regard, and thorough customer care during an unexpected purchase of an amazing 2015 Corolla. Having been in a recent accident, I've been avoiding driving as much as possible, and more so with the current nasty winter conditions. Tomasz has just called us following up on his earlier email communication, and I am so pleased he had done so. I look forward to a continued, happy relationship with Toyota Town! More

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Amazing first new car purchace We had gone to Toyota town before to purchace my used vehicle and had such a wonderful experience we came back again for very first brand new buy! Won We had gone to Toyota town before to purchace my used vehicle and had such a wonderful experience we came back again for very first brand new buy! Wonderful place with lovely service. More

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Toyota Highlander from Baz. Afara Dec / 17 Sales person was Baz Afara. Baz was Very good to deal with . Bought over the phone as we were from out of town. No Problems at all Baz Sales person was Baz Afara. Baz was Very good to deal with . Bought over the phone as we were from out of town. No Problems at all Baz was very knowledgeable . No fooling around , no games , here's the price ,options and delivery . Baz answered all our questions . Went and did the paper work . and left as a satisfied customer. I recommend Baz Afar if your looking for a vehicle. More

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Purchase of been 2018 Camry hybrid As soon as we walked in the front door we were greeted and directed to a sales rep. Within minutes we were speaking with a sales rep and offered a bev As soon as we walked in the front door we were greeted and directed to a sales rep. Within minutes we were speaking with a sales rep and offered a beverage. Our sales rep showed us around while we spoke about our needs and he was able to make several suggestions and we were off to test drive. We had a great experience. More

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