Janine Feenstra | Page 13

Shawn was helpful, knowledgeable and very accommodating. Greatly appreciated his assistance. I will certainly refer my friends and family to him. Greatly appreciated his assistance. I will certainly refer my friends and family to him. More

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Shawn was very helpful and made the process as easy as possible. He is very good at responding to emails and taking care of any issues quickly. possible. He is very good at responding to emails and taking care of any issues quickly. More

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This is our third purchase through Toyotatown. Hiacynta Wozniak and the rest staff treated us well and were very knowledge. Service there is great too. Would highly recommend Hiacynta Wozniak and the rest staff treated us well and were very knowledge. Service there is great too. Would highly recommend More

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Shawn was very good with the whole process. Patient and courteous. Listened to what I needed and did not pressure me into something I did not want. Took the time to explain the whole process. Patient and courteous. Listened to what I needed and did not pressure me into something I did not want. Took the time to explain the whole process. More

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He was simply wonderful. Very helpful and was of great assistance. I will definitely bring a friend because of him Very helpful and was of great assistance. I will definitely bring a friend because of him More

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Very professional dealership and highly qualified staff. They have an excellent customer service and sales staff are amazing. They have an excellent customer service and sales staff are amazing. More

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We had a great experience purchasing our Venza and trading in our car. Everything went very smoothly. Hyacinta was great to work with. Would highly recommend Toyotatown and Hyacinta in particular to f trading in our car. Everything went very smoothly. Hyacinta was great to work with. Would highly recommend Toyotatown and Hyacinta in particular to friends and family. More

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Mr Michael Donavan, was very pleasant, helpful , accommodating and in terms of his work his very professional, he explain everything to us the features and information of the car we’re buying. Toyot accommodating and in terms of his work his very professional, he explain everything to us the features and information of the car we’re buying. Toyotatown the facility is very clean, friendly staffs, and the showroom is very huge! I would really recommend to friends and family this establishment and also Mr. Michael Donavan and can’t wait to return for my 1st service of my car. Keep it up guys! More

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We just purchased the 2022 Tundra TRD Pro and it was a great experience with Gwen Jones! Gwen continually kept us updated due to the supply chain interruption from production to final delivery! Great job great experience with Gwen Jones! Gwen continually kept us updated due to the supply chain interruption from production to final delivery! Great job Gwen we really appreciated all your efforts! Janine in Finance arranged a vehicle to use as I waited for my new truck to be detailed! Great customer service! I would also like a big shout out to the Service Manager who was always professional when working on my old Tundra! Highly recommend this dealership they really due take care of their customers!! Thank you!!!! More

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Totall UNSATIFIED with the service department. On 19 Oct. 2020, I soke to Amanda Krug about a noise being created by our 2018 Rav 4 LE and was told that a "LEXUS technician had taken the car for a On 19 Oct. 2020, I soke to Amanda Krug about a noise being created by our 2018 Rav 4 LE and was told that a "LEXUS technician had taken the car for a test drive and had not noticed or heard any problems with the car. He stated that, and I quote,"The noise is a normal frequency enduced by various system components such as powertrain, driveline and braking system".This is complete nonsense. I have taken a recent test drive with a retired licenced automotive technician who told me that the noise is #1, present and #2, caused by one of the rear wheel bearings. If this bearing should fail while driving at highway speed, the failure could cause the wheel associated with it to come off the car and result in a life threatening crash!! I am taking the Rav back to the dealership this Wed. Sept. 19 2022 to have the problem addressed once again. My wife and I have had 3 camry's in the past and have been very happy with them. NO odd noises and minimal repairs. If the problem with our Rav is not resolved with our next visit, I shall be contacting the CEO of Toyota Canada to start action against ToyotaTown. Sincerely, Mr. and Mrs. P. C. Blumenthal, Strathroy On email- busybees@bell.net, Home phone# 519-245-8062. More

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