Gwen started into Toyota Sales over 19 years ago. She had been a "soccer mom", in fact, a competitive swimming mom who had always been drawn to automotive sales. Gwen's uncle was in the business for over 50 years and encouraged her to pursue her passion. Toyota proved to be the ideal manufacturer for Gwen to work for with its industry leading standards, integrity and involvement in the community. In the fall of 2010 Gwen moved home to London after being gone for many years and applied at ToyotaTown because of its achievements as a dealership and its incredible management staff. Since then, she has loved getting to know the London community and the surrounding area, again. "The relationships that I have formed with my clients and the support that I have from my team at Toyotatown has led to me being the recipient of a 2016 Toyota Pinnacle Award for being a Top Performer in Sales Satisfaction with Toyota Canada. I have lived all over Ontario but have remained a South-Western Ontario "Far
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Write a Review381 Reviews of Gwen Jones
March 23, 2015
Purchasing my first car was seamless with Gwen Jones! Since this was my first car purchase (and I know nothing about cars), I was nervous about the whole experience. What company? Model? Features? Was I g Since this was my first car purchase (and I know nothing about cars), I was nervous about the whole experience. What company? Model? Features? Was I getting a good deal? And the list goes on. When I arrived at ToyotaTown, Gwen Jones approached my mother and I to help answer our questions. At this point, I didn't know what type of car I wanted so not only did she show me the various models, she also asked the right questions to get a good sense of what I wanted in a car, what I would be using it for, things that would be important to me on a day-to-day basis, etc. In the end she suggested the Toyota Venza, which I had never even considered and after test driving it, there was no question that it was the car for me. Gwen Jones is very knowledgeable about the vehicles, as well as the competition so you can feel confident knowing you are getting accurate and complete information. She makes herself available throughout the process to answer any questions you have and follows up with you after you purchase the car, ensuring everything is working smoothly. Gwen was very patient and gave up a lot of her time to help me. She is genuinely interested in making sure you get the car that is right for you and she will work in your favour throughout the process. She truly felt like a friend helping me out. What I thought would be a stressful process turned out to be a really enjoyable day. I cannot say enough good things about Gwen and strongly recommend her to everyone! Also, the Toyota Venza V6 AWD is so smooth and comfortable on the road. I am so happy with my purchase! More
March 18, 2015
Toyota Town is one Top Notch Operation I have recently purchased a new Toyota Corolla S from Toyota Town and worked with Gwen Jones. She was amazing to work with and I was very impressed a I have recently purchased a new Toyota Corolla S from Toyota Town and worked with Gwen Jones. She was amazing to work with and I was very impressed at how knowledgeable she was with the vehicles and she ensured that I was taken very well care of. I love my new car and have Gwen to thank for an amazing experience. Her and the rest of the team at Toyota Town are top notch and I would recommend Toyota Town to anyone looking to buy a new car. After all, it is a Toyota with proven reliability. Thanks Gwen and the rest of the team at Toyota Town. Patrick Masters More
Other Employees Tagged: Adel AL-Rayes
February 20, 2015
Best Ever Hi ToyotaTown I have always been satisfied with the service I received during ownership of my Sienna. My experience with ToyotaTown was greatly en Hi ToyotaTown I have always been satisfied with the service I received during ownership of my Sienna. My experience with ToyotaTown was greatly enhanced by my recent experience when purchasing a new Camry. My Sales Rep, Gwen Jones, was professional, courteous and respectful at all times. She answered all my questions, gave pertinent information and gave me the space to make my decisions. I would add that I appreciated having a woman salesperson. This is ;long overdue as women have long been buying cars and drive cars. Gwen's help continued after purchase with help in learning the new technology in present-day vehicles. I am confident that Gwen will be helpful if I have questions in the future. The trade and purchase of a new Toyota from ToyotaTown was a positive experience and I would recommend Toyotatown and Gwen to my friends. More
February 15, 2015
Great experience! My girlfriend and I went to Toyota town looking for a new Toyota highlander but after realizing there was a 3 month wait Nick Sinko was able to get us My girlfriend and I went to Toyota town looking for a new Toyota highlander but after realizing there was a 3 month wait Nick Sinko was able to get us into a newer used one for a great price. The dealership worked hard so we could pick it up that same week and the service from the moment we walked onto the lot was exceptional! Would definitely recommend Nick and the staff at Toyota town to anyone looking for new or used vehicle. More
Other Employees Tagged: Jen Kolyn, Nick Sinko
February 14, 2015
Great experience Gwen Jones is the reason we bought and leased from ToyotaTown. We dealt with her in Newmarket and we were happy to hear she moved to London. Her kno Gwen Jones is the reason we bought and leased from ToyotaTown. We dealt with her in Newmarket and we were happy to hear she moved to London. Her knowledge of the car industry is impressive and made our decision to lease the Sienna easy and comfortable. She will be the one to sell our "soon-to-be-driving" son his first car. More
February 09, 2015
Rav 4 (2) Nick Sinko is an excellent sales person. Went above and beyond to ensure all the purchase details were taken care of, and the after sales follow-up wa Nick Sinko is an excellent sales person. Went above and beyond to ensure all the purchase details were taken care of, and the after sales follow-up was promptly dealt with. Even now there is a continued after sales "touch base" policy that makes you feel like "a friend of the family", not just a customer. Have bought two vehicles from Nick and will continue to do so and I have recommended him to numerous friends in the market fo a vehicle. Nick is very knowledgable, and efficient More
Other Employees Tagged: Jason DeFelice , Robert Dako, Firis Sharif, Nick Sinko
November 27, 2014
Amazing, Friendly, Well Done! Purchased my first car ever and a shout out to Gwen Jones for being the best ever sales associate! Smiles from the moment I walked in! From the moment Purchased my first car ever and a shout out to Gwen Jones for being the best ever sales associate! Smiles from the moment I walked in! From the moment I walked in I was I will admit a little clueless but Gwen was right there and very gently walked me through it all and stayed in my budget, didn't try to sell me something higher priced just because it was more fancy and had more bells and whistles, she set me up with something that would last. I HIGHLY recommend Toyota Town and if you chose to buy a car from them be sure to ask for Gwen Jones and tell them Laura sent you! Proud Scion over here! Thank you for making the journey painless. Very knowledgeable, social-able, and friendly and will help find the right car for you! All around a super pleasant experience! More
October 11, 2014
Sandra Garcia "Excellent Customer Service" My experience getting my Toyota RAV4 was the best. I went to many places trying to find the car that my family and I needed. In Toyota I dealt with My experience getting my Toyota RAV4 was the best. I went to many places trying to find the car that my family and I needed. In Toyota I dealt with the representative Gwen Jones, who was an excellent person listening the needs of my family and getting a good deal for me. I will always recommend Toyota for the good service that offer and the people who are very professional and human. More
October 06, 2014
Fantastic Customer Service!! We recently purchased a brand new Toyota Matrix from Toyota Town and couldn't be more pleased about our experience. The representative we dealt with w We recently purchased a brand new Toyota Matrix from Toyota Town and couldn't be more pleased about our experience. The representative we dealt with was Gwen Jones. As a young couple, trying to find a new vehicle that is not only affordable but fuel efficient and reliable can be a daunting task. After several discouraging visits to other dealerships we went to Toyota Town and met Gwen. Dealing with Gwen made the experience stress free. On our initial visit she took the time to explain all our options and provided us with what we would need to make an informed decision and all without applying any pressure. We ended up with a car we love, at a price we could afford. I am so impressed with the customer service we received and would recommend Toyota Town, especially Gwen, to anyone looking to purchase a new or used vehicle. More
August 18, 2014
New RAV4 Owners We recently purchased a 2014 RAV4 from Toyota Town. Gwen Jones was excellent in all respects. She was extremely helpful from the moment we walked in We recently purchased a 2014 RAV4 from Toyota Town. Gwen Jones was excellent in all respects. She was extremely helpful from the moment we walked into the dealership. Always available to answer questions and was really good about following up with us to ensure that we were happy with our vehicle. We would highly recommend her to anyone wishing to make a purchase from Toyota Town. More
Other Employees Tagged: Andre De Coning

