Gwen started into Toyota Sales over 19 years ago. She had been a "soccer mom", in fact, a competitive swimming mom who had always been drawn to automotive sales. Gwen's uncle was in the business for over 50 years and encouraged her to pursue her passion. Toyota proved to be the ideal manufacturer for Gwen to work for with its industry leading standards, integrity and involvement in the community. In the fall of 2010 Gwen moved home to London after being gone for many years and applied at ToyotaTown because of its achievements as a dealership and its incredible management staff. Since then, she has loved getting to know the London community and the surrounding area, again. "The relationships that I have formed with my clients and the support that I have from my team at Toyotatown has led to me being the recipient of a 2016 Toyota Pinnacle Award for being a Top Performer in Sales Satisfaction with Toyota Canada. I have lived all over Ontario but have remained a South-Western Ontario "Far
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Write a Review376 Reviews of Gwen Jones
June 09, 2016
Worth the visit in your search for a Toyota. I live an hour out of London, but for me Toyotatown is the Best. Best car selection, Best Sales personnel, Best Service personnel. Over the last 15 I live an hour out of London, but for me Toyotatown is the Best. Best car selection, Best Sales personnel, Best Service personnel. Over the last 15 years they have had my business, they earned it! For instance Gwen Jones in Sales worked with us for over month as we narrowed our choice for our newest Toyota, a 2016 Camry Hybrid XLE. She is knowledgeable and thorough, not only of the vehicles, but of us - the customer. More
June 07, 2016
Easy and Quick! I recently purchased a new 2016 Toyota Corolla from Gwen Jones. This was my first car and she was amazing to work with! She listened to what I was l I recently purchased a new 2016 Toyota Corolla from Gwen Jones. This was my first car and she was amazing to work with! She listened to what I was looking for and provided me with multiple options in my price range. She walked me through all of the features of my new car upon delivery and was very friendly and helpful though the entire process. I highly recommend Toyota Town and Gwen Jones for your next purchase. More
Other Employees Tagged: Brian Komar, Janine Feenstra
May 05, 2016
Very Happy - thank you Gwen Jones! I am very happy with my new Toyota Corolla S. I have never owned a Toyota before, and had visited many other different brand dealerships in the past I am very happy with my new Toyota Corolla S. I have never owned a Toyota before, and had visited many other different brand dealerships in the past few months, looking for a new vehicle. It was Gwen Jones that sold me on buying this car and I have never been happier. If it weren't for her being so helpful, friendly and knowledgeable about the vehicles and financing vs leasing, I would not have bought a vehicle, so thank you Gwen. It was a pleasure dealing with you and I would recommend you and ToyotaTown to anyone. More
April 29, 2016
Great! Great service when buying my new car. Even when I wanted to change my financial plan when I was there to get my car they got right to working on it s Great service when buying my new car. Even when I wanted to change my financial plan when I was there to get my car they got right to working on it so I didn't have to wait very long ! Honest employees there not only trying to sell you a car but trying to find the right car for you! More
Other Employees Tagged: Nicole Levasseur
April 16, 2016
What a great experience! I commend both Gwen Jones and Adel Al Rayes for making my purchase of a new Toyota Corolla such an amazing experience. They were both exceedingly help I commend both Gwen Jones and Adel Al Rayes for making my purchase of a new Toyota Corolla such an amazing experience. They were both exceedingly helpful in this endeavor. Gwen has a vivacious personality combined with expert knowledge on all of the Toyota products. She put me at ease in the first fifteen seconds upon meeting her. Adel worked hard to get me the car I wanted with the options I wanted at terms that fit my budget. He combines his professionalism with a great sense of humor. Kudos to ToyotaTown for having these two on your staff. You can count on me for references to all my friends and family! By the way, the vehicle I'm replacing is a 1999 Tercel and it's still running like a top. Thanks Gwen and Adel! Linda Humston More
Other Employees Tagged: Adel Al Rayes
April 15, 2016
Enjoyable experience I decided it was time to trade in my trusty Yaris for a new model and I was quite pleased working with Gwen Jones at Toyota. She helped guide me throu I decided it was time to trade in my trusty Yaris for a new model and I was quite pleased working with Gwen Jones at Toyota. She helped guide me through the various options available. She made the experience enjoyable and comfortable. At no point did I feel pressured and rushed, something I have experienced at other dealerships. I would highly recommend her and Toyota Town to anyone in the market for a new car. I am very happy with my new Corolla S :) More
March 20, 2016
Best customer service to date I had filled out a form online seeking information about vehicles with large passenger capacity and the next day right away in the contact window time I had filled out a form online seeking information about vehicles with large passenger capacity and the next day right away in the contact window time frame I got a call from Lee. Lee then paired is with Gwen who took the time to figure out and suggest the best option for our family. We are a soccer family with 5 kids and big dogs. She knew we were looking in the event our current vehicle could not be repaired and still have us her time and full attention. During the appointment we got the call stating we were getting our van back and still she went thought the work to show us rates and price differences knowing we were not buying that day. When we are ready we will be calling Gwen and purchasing our next van from her. There was never and pressure and everyone there were wonderful and helpful. If your a busy family with kids Toyota town is the place for you to go. More
March 09, 2016
Best car buying experience yet I just bought a car from Toyotatown in London. This is my third time buying from a dealer and, by far, thus was the best experience I've had. Gwe I just bought a car from Toyotatown in London. This is my third time buying from a dealer and, by far, thus was the best experience I've had. Gwen Jones was very helpful and gave me the information and the time I needed to make the decision that was right for me. Vladimir Stepancev was great in explaining my options for financing the vehicle & prolonging it's life. I looked at two cars & when I chose the cheaper car there was no pressure to buy the more expensive one instead. I traveled from Oshawa to London to see these two cars & I was surprised and pleased when Gwen offered to pick me up at the train station when I came back to pick up the car. That offer was very helpful to me and although perhaps not a big thing to her, it demonstrated her generous & helpful approach to caring for her customers. Thanks! More
Other Employees Tagged: Vladimir Stepancev
February 15, 2016
Gwen Jones Biggest snowstorm to hit London this year and Gwen Jones snowsuit and snowbrush in hand dug my new car out? What great service and with a smile. Will Biggest snowstorm to hit London this year and Gwen Jones snowsuit and snowbrush in hand dug my new car out? What great service and with a smile. Will definitely recommend Gwen and Toyota town in the future to friends and family. Thank you Gwen More
Other Employees Tagged: Adel Al Rayes
February 07, 2016
Pleasureable experience It was a pleasure to buy at Toyota Town. We met Gwen on the test drive and from there, everything went smoothly. Negotiations were easy and straig It was a pleasure to buy at Toyota Town. We met Gwen on the test drive and from there, everything went smoothly. Negotiations were easy and straightforward, the trade in deal was as discussed, the vehicle arrive shortly after the order was placed, it came in fully prepared without any hassle and in the final review, Gwen explained all pertinent details on how to organize its internal workings from the navigation to the garage door opener. (The snow scraper was an added benefit considering this years accumulation.) The vehicle is a joy to drive. It sure beats the old Ford that had many hard driven kilometers on it. This is my first new vehicle in 25 years and the overall experience was great. I would recommend a visit if a new vehicle is on the horizon. (The only criticism is the flow of calls and emails that occurred during and after we picked up the vehicle.) More
Other Employees Tagged: Adel Al Rayes

