
Gwen started into Toyota Sales over 19 years ago. She had been a "soccer mom", in fact, a competitive swimming mom who had always been drawn to automotive sales. Gwen's uncle was in the business for over 50 years and encouraged her to pursue her passion. Toyota proved to be the ideal manufacturer for Gwen to work for with its industry leading standards, integrity and involvement in the community. In the fall of 2010 Gwen moved home to London after being gone for many years and applied at ToyotaTown because of its achievements as a dealership and its incredible management staff. Since then, she has loved getting to know the London community and the surrounding area, again. "The relationships that I have formed with my clients and the support that I have from my team at Toyotatown has led to me being the recipient of a 2016 Toyota Pinnacle Award for being a Top Performer in Sales Satisfaction with Toyota Canada. I have lived all over Ontario but have remained a South-Western Ontario "Far
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Write a Review361 Reviews of Gwen Jones
March 14, 2025
I recently purchased a RAV 4 and my experience with Nazir and team was excellent! From the beginning, each person we spoke with was knowledgeable and attentive to our needs. The experience from the initial c and team was excellent! From the beginning, each person we spoke with was knowledgeable and attentive to our needs. The experience from the initial conversation to the final paperwork was positive, honest, transparent and stress free. The customer service was professional and made the entire process smooth and enjoyable! More
Other Employees Tagged: Nezir Hussein
March 09, 2025
Excellent Sales Person, Gwen, was Thorough, Comprehensive, Reliable, Kind Hearted, and so efficient. She put in the time and the work before and after the sale to ensure my new car would meet m Comprehensive, Reliable, Kind Hearted, and so efficient. She put in the time and the work before and after the sale to ensure my new car would meet my needs. We reviewed all the features of the car ensuring all my “must haves” were included. She got the paperwork done stat. (Thank you Sofia for transferring the licensing so quickly for me.) Gwen Answered all my many questions on the phone and confirmed by email. She was always very considerate of my personal situation while managing the sale of my car from the beginning to the delivery. Rita from financial completed my sale in a timely manner. Answered all my questions thoroughly in person, on phone calls and followed up by email. Always very considerate of my personal situation through the entire transaction. Jackie helped me out as soon as I arrived through the front door to pick up my car. She contacted Rita and Gwen immediately of my arrival and kept me updated on their status. She immediately recognized I had a long journey travelling to receive my new car and showed me to a seat. She offered me a coffee and one of her own snack bars to nourish me while delivery tasks were being done behind the scenes. The service team traded my tires off my trade in to get me on my way on a blustery snowy day. Thank you Dennis. You have a committed staff. I am greatful to ToyotaTown. You have a streamlined service and offered me a smooth transition from the trade in to the sale. You definitely walk the talk. More
Other Employees Tagged: Rita Dalal, Dennis Dabous , Jackie Reception
January 09, 2025
From my first vist i couldn't have been happier. ..from leasing the car or to the service. I have only had one service visit and that was to install winter tires... Was told how long and when it exce ..from leasing the car or to the service. I have only had one service visit and that was to install winter tires... Was told how long and when it exceeded that by a little I was informed and was offered an apology....again no complaints. More
Other Employees Tagged: Todd Servant
December 12, 2024
Gwen and Rita were friendly and helpful. Made the process quick and easy when we were in a time crunch for a new vehicle. Made the process quick and easy when we were in a time crunch for a new vehicle. More
Other Employees Tagged: Rita Dalal
December 09, 2024
Our transmission went on our old 2006 Honda CRV. Gwen and her team at Toyotatown were friendly and efficient, making our purchase of a used vehicle stress free. Thank you! Gwen and her team at Toyotatown were friendly and efficient, making our purchase of a used vehicle stress free. Thank you! More