
Gwen started into Toyota Sales over 19 years ago. She had been a "soccer mom", in fact, a competitive swimming mom who had always been drawn to automotive sales. Gwen's uncle was in the business for over 50 years and encouraged her to pursue her passion. Toyota proved to be the ideal manufacturer for Gwen to work for with its industry leading standards, integrity and involvement in the community. In the fall of 2010 Gwen moved home to London after being gone for many years and applied at ToyotaTown because of its achievements as a dealership and its incredible management staff. Since then, she has loved getting to know the London community and the surrounding area, again. "The relationships that I have formed with my clients and the support that I have from my team at Toyotatown has led to me being the recipient of a 2016 Toyota Pinnacle Award for being a Top Performer in Sales Satisfaction with Toyota Canada. I have lived all over Ontario but have remained a South-Western Ontario "Far
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April 09, 2025
Entire experience was first class. Gwen is cheerful, knowledgable, personable, responsive and attentive; and her interest in the customer is genuine and relaxed. She is clearly experie Gwen is cheerful, knowledgable, personable, responsive and attentive; and her interest in the customer is genuine and relaxed. She is clearly experienced and able to present the qualities of the toyota vehicle in contrast with details about similar models and makes. Her experience also allows her to give perspective on what other customers have liked and and shared about cars they've purchased from Toyota; and in relation to trends and developments in Toyota and the larger automaking industry. I have dealt with a Toyota purchase with Gwen before, and I'd recommend her to anyone! Hillary - in relation to financing the purchase - was equally pleasant, responsive, attentive and willing to help with the complexities of navigating the shifting of Toyota financeing from my old car to the new one. She has a good grasp of details about financing and various options for a new vehicle, and is able to describe it all in easy-to-understand language, A real pleasure to do business with. More
Other Employees Tagged: Hillary Bevin - Financial Service Manager
April 08, 2025
Gwen Jones was an absolute pleasure to deal with. She was very helpful in trying to find a vehicle for us that suits our needs and it didn’t end up working out for what we were looking for but I woul She was very helpful in trying to find a vehicle for us that suits our needs and it didn’t end up working out for what we were looking for but I would absolutely recommend ToyotaTown as a place to do your car business with! More
Other Employees Tagged: Tara Shepherd
March 31, 2025
A very pleasant experience. Gwen has good communication skills and made me feel very welcome. Recommend them? Certainly without a moment's hesitation. Gwen has good communication skills and made me feel very welcome. Recommend them? Certainly without a moment's hesitation. More
Other Employees Tagged: Janine Feenstra, Ashley Wilson
March 14, 2025
I recently purchased a RAV 4 and my experience with Nazir and team was excellent! From the beginning, each person we spoke with was knowledgeable and attentive to our needs. The experience from the initial c and team was excellent! From the beginning, each person we spoke with was knowledgeable and attentive to our needs. The experience from the initial conversation to the final paperwork was positive, honest, transparent and stress free. The customer service was professional and made the entire process smooth and enjoyable! More
Other Employees Tagged: Nezir Hussein
March 09, 2025
Excellent Sales Person, Gwen, was Thorough, Comprehensive, Reliable, Kind Hearted, and so efficient. She put in the time and the work before and after the sale to ensure my new car would meet m Comprehensive, Reliable, Kind Hearted, and so efficient. She put in the time and the work before and after the sale to ensure my new car would meet my needs. We reviewed all the features of the car ensuring all my “must haves” were included. She got the paperwork done stat. (Thank you Sofia for transferring the licensing so quickly for me.) Gwen Answered all my many questions on the phone and confirmed by email. She was always very considerate of my personal situation while managing the sale of my car from the beginning to the delivery. Rita from financial completed my sale in a timely manner. Answered all my questions thoroughly in person, on phone calls and followed up by email. Always very considerate of my personal situation through the entire transaction. Jackie helped me out as soon as I arrived through the front door to pick up my car. She contacted Rita and Gwen immediately of my arrival and kept me updated on their status. She immediately recognized I had a long journey travelling to receive my new car and showed me to a seat. She offered me a coffee and one of her own snack bars to nourish me while delivery tasks were being done behind the scenes. The service team traded my tires off my trade in to get me on my way on a blustery snowy day. Thank you Dennis. You have a committed staff. I am greatful to ToyotaTown. You have a streamlined service and offered me a smooth transition from the trade in to the sale. You definitely walk the talk. More
Other Employees Tagged: Rita Dalal, Dennis Dabous , Jackie Reception
January 09, 2025
From my first vist i couldn't have been happier. ..from leasing the car or to the service. I have only had one service visit and that was to install winter tires... Was told how long and when it exce ..from leasing the car or to the service. I have only had one service visit and that was to install winter tires... Was told how long and when it exceeded that by a little I was informed and was offered an apology....again no complaints. More
Other Employees Tagged: Todd Servant
December 12, 2024
Gwen and Rita were friendly and helpful. Made the process quick and easy when we were in a time crunch for a new vehicle. Made the process quick and easy when we were in a time crunch for a new vehicle. More
Other Employees Tagged: Rita Dalal