Graham Townsend | Page 34

They treated my Mom with the up most respect! My mom is a 69 year old single woman who knows nothing about cars. She lives in another town and was overwhelmed with the dealership experience. I My mom is a 69 year old single woman who knows nothing about cars. She lives in another town and was overwhelmed with the dealership experience. I told her drive the 3 hours to come visit me and I would take her to Erinwood Ford if she liked the car's I would help her through the process and get her on the road. I called Matt Trueman who I had bought my F150 from in June 2015 and he set us up. Between Graham Townsend and Matt Trueman they walked my mom through every step of the way. They responded to every question and there were lots. They were very patient and understanding making it a very good experience. My Mom said the stress of the dealership was gone. There was no pressure to buy -TODAY- and they got her in a car that worked for her. We purchased the ford on a Friday and she drove it home on the Monday. This is now the second vehicle I have purchased from Erinwood. More

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Service oriented, efficient, knowledgable I recently purchased a pre-owned car through Ironwood Ford. Everyone I dealt with was informed and very professional. Most notably, Graham Townsend, t I recently purchased a pre-owned car through Ironwood Ford. Everyone I dealt with was informed and very professional. Most notably, Graham Townsend, the salesperson I dealt with was authentic and did not have demonstrate any of the gimmicks that give the car industry a bad name. I highly recommend Graham as a true professional and a real gentlemen. More

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When the chips were down . . . Graham was the first sale person I felt comfortable with when I had to purchase my own vehicle for the first time. It was a stressful period in my lif Graham was the first sale person I felt comfortable with when I had to purchase my own vehicle for the first time. It was a stressful period in my life and the purchase was unexpected. Graham answered all my questions and made me feel like a person and not a number. That was in 2013 when I purchased a 2013 Escape. When that vehicle was no longer a viable option Graham helped me get into a more reliable 2015 Escape. I have and always will come to Graham when I need to purchase a vehicle. He is the best example of a professional and personable sales consultant. I can not thank him and the team at Erinwood Ford for all the help I have received. More

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First time buying a new car was a great experience! We purchased our car with Erinwood Ford through Graham Townsend. I have to say that I thought this experience would be stressful and nerve racking, bu We purchased our car with Erinwood Ford through Graham Townsend. I have to say that I thought this experience would be stressful and nerve racking, but no. It was the complete opposite! Graham helped us through the whole thing. He answered every question and walked us through whatever we needed clarification on. He made sure he sold us a car that we were completely happy with, inside and out. We are loving our new 2015 Ford Fusion SE. We are now driving with confidence in our vehicle. The next car we buy, we will be coming back to Erinwood Ford without a doubt. You want a car? Go see Graham at Erinwood. More

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A definite recommendation We went to the dealership to take a look at an Explorer, with no immediate plans to purchase. Graham Townsend was the reason we ended up returning th We went to the dealership to take a look at an Explorer, with no immediate plans to purchase. Graham Townsend was the reason we ended up returning the next day to finalize a deal. He answered all of our questions, asked us lots of questions, listened to our needs, and gave us great advice based on his knowledge and experience. We felt comfortable because there was no pressure. He offered different options and when we called the next day asking for more information, he got it to us quickly so we could make a decision. We will definitely return when we require another vehicle. More

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Honest & Upfront Our experience at Erinwood Ford was great. Graham Townsend made purchasing a new vehicle a breeze. We appreciated his honesty and straightforward ap Our experience at Erinwood Ford was great. Graham Townsend made purchasing a new vehicle a breeze. We appreciated his honesty and straightforward approach. He had a great sense of humour and delivered on all of his promises. Thanks Graham!! More

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Exceptional Service I have purchased or leased cars from here for years (4 cars), the staff is fantastic, easy to work with and very professional...they get things done! I have purchased or leased cars from here for years (4 cars), the staff is fantastic, easy to work with and very professional...they get things done! i would recommend this dealership to anyone. Thks to Erinwood (John & Graham) and the entire staff. More

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fun, on time, smooth I traded in my 3yr old car for a new ST Focus. Graham Townshend was our sales person and he ensured the process was quite enjoyable. All the other I traded in my 3yr old car for a new ST Focus. Graham Townshend was our sales person and he ensured the process was quite enjoyable. All the other staff at Erinwood Ford we're always attentive and willing to help anytime we popped in More

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Wouldn't go anywhere else. We just leased our second Ford Edge from Graham at Erinwood Ford. We loved the service and the car so much we got another one. This time we even thre We just leased our second Ford Edge from Graham at Erinwood Ford. We loved the service and the car so much we got another one. This time we even threw Graham a curve ball when our first Edge was hit in a parking lot 2 weeks before turning it in for the new one. Graham made that poorly timed experience a whole lot less of a nightmare than it could have been. We'll go back and see him at the end of this lease as well. More

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AMAZING EXPERIENCE This dealership is the go to dealership. The staff are extremely inviting, friendly, and well equipped with knowledge on all their vehicles. They have This dealership is the go to dealership. The staff are extremely inviting, friendly, and well equipped with knowledge on all their vehicles. They have good stocks and a wide selection of excellent FORD vehicles. Graham Townsend was the salesperson I dealt with and he was fantastic. He answered all of my questions swiftly, with knowlede and confidence. He is honest, and strives for the best deal for his clients. I left with my first car, and it was all done in a short period of time! I'm in love with the car, and the service I got. More

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