Frank Pagliario

Disappointed in service… I was told that a faulty airbag sensor was my fault for an empty water bottle rolling under the seat and touching against it. I asked the service manager Frank to have a second look sensor was my fault for an empty water bottle rolling under the seat and touching against it. I asked the service manager Frank to have a second look he said he would get back to me, he never did. I recently waited five weeks for Nissan Canada to send some faulty valve sensor to the dealership, which is utterly shameful on behalf of Nissan Canada to not have these parts in stock on new vehicles. I’ve had a long-standing relationship with this Nissan dealership over 10 years for brand new vehicles in several family and friends referred successfully… after my recent experience with service I will no longer attend this dealership or purchase a Nissan again…. Oh, and this is the same dealership that previously sold me a two-year-old vehicle that was in an accident over $2500 and did not disclose it…. OMVIC would love to see this, and I still have all the paperwork to prove it. Unfortunately, after a decade, I will no longer be attending here not even for service. More

Print

Excellent Service Quality Gaurantee . .personally I bought a new truck in 2023 The Team At Niassan Always Listen An Taken Care Of All My Services .personally I bought a new truck in 2023 The Team At Niassan Always Listen An Taken Care Of All My Services More

Print

Voice of customer, I brought up the issue and questioned, the response was irrelevant. My front camera had unusual behavior, when outside is cold issue the alert thst temp is high, they referre questioned, the response was irrelevant. My front camera had unusual behavior, when outside is cold issue the alert thst temp is high, they referred to the original message in manual. More

Print

Helped me alot to find and fix problems or other things with to get it back looking brand new! with to get it back looking brand new! More

Print

Very professional staff, very knowledgeable pleasurable to deal with. Special thank you to Chris, Danielle, Misty and Frank. Wish all dealers be the same. Keep up good work! to deal with. Special thank you to Chris, Danielle, Misty and Frank. Wish all dealers be the same. Keep up good work! More

Print

Excellent place to deal and excellent employees to deal with. Never worry or have any problems taking my car there. with. Never worry or have any problems taking my car there. More

Print

The team is always a pleasure to deal with. Been going there for years. Won't go anywhere else. Been going there for years. Won't go anywhere else. More

Print

Knowledgeable, helpful and respectful dealership. I would rate St. Catharines Nissan as a world class organization. I would rate St. Catharines Nissan as a world class organization. More

Print

Excellent service and very helpful over tire leak on Dec 3 and Frank also determined waiting time well 3 and Frank also determined waiting time well More

Print

I am just wanting to let you know that I enjoy my interaction with this dealership. McKayla is always so helpful, positive and can't forget to mention that smile very welcoming. The dealership is c interaction with this dealership. McKayla is always so helpful, positive and can't forget to mention that smile very welcoming. The dealership is clean, bright and coffee selection is nice. I didn't feel pressure about getting work done. it was just noted on receipt. More

Print