Fern Turpin

My 2023 Sportage broke down for the 3rd time - turns out it needed a new engine. Everyone I dealt with at this dealership was helpful and friendly and understood my frustration. They bent over backwards to it needed a new engine. Everyone I dealt with at this dealership was helpful and friendly and understood my frustration. They bent over backwards to get me a loaner car and when after a month my car was ready to be picked up they had arranged to have it detailed inside and out. It makes for a great experience when you can trust that you will be treated both fairly and honestly Kudos to Turpin Kia for being such a great place! More

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Purchased a new EV6 and the orientation process was excellent and even booked a follow up visit as so many things are new and different on an electric vehicle excellent and even booked a follow up visit as so many things are new and different on an electric vehicle More

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The team at Turpin is always professional, helpful and reliable. I would never go anywhere else. reliable. I would never go anywhere else. More

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honest and friendly staff. The entire team treats you fairly and with respect. I feel like a friend going to this dealership rather than just a customer. if there is an iss The entire team treats you fairly and with respect. I feel like a friend going to this dealership rather than just a customer. if there is an issue they work with you to resolve it and always follow-up to make cerain you are satisfied. More

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Turpin has an Incredibly helpful, knowledgable, and attentive sales staff. Andrea especially made sure that we were able to buy the car we wanted, navigating an often challenging process of buying an E attentive sales staff. Andrea especially made sure that we were able to buy the car we wanted, navigating an often challenging process of buying an EV when rare and desirable EVs were arriving pre-sold. She has a good sense of humour and a solid knowledge base. Highly recommended. They have an even more incredible service department. How often do you see the owner sitting and working right in the service department. The quality of Turpin’s service staff is the primary reason we continue to buy Kias. More

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This is the second vehicle that I have bought from Turpin Kia, and I always recommend them when asked about my experience. The sales process was totally stress free and Andrea was a joy to work with. The s Kia, and I always recommend them when asked about my experience. The sales process was totally stress free and Andrea was a joy to work with. The service department is by far the best one I have ever worked with. The staff is always courteous and helpful. More

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I need to express my heartfelt THANK YOU to Fern, André Smith (Sales Mgr), Mike Peters (Sales), Andrea and Vicki, at Turpin Kia, in Carleton Place. Their understanding and assistance, when my car died last Smith (Sales Mgr), Mike Peters (Sales), Andrea and Vicki, at Turpin Kia, in Carleton Place. Their understanding and assistance, when my car died last Thursday night (when I was leaving for Toronto, then Cambridge, Hamilton, and Niagara, the next day) was unbelievable. I can not recommend a more Community oriented, personally supportive group of people. They are the best team, and I am really thankful that they are the dealer I use. They made sure I was set for the trip and also ensured that I got the best deal with a great replacement car for the following week. I am very grateful for Turpin Kia !!! I would recommend them, hands down, as the best dealership!! More

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This is my second vehicle from Turpin Kia and Andre was amazing! The service from all the staff was awesome as always and would definitely return! amazing! The service from all the staff was awesome as always and would definitely return! More

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Our third new vehicle with Turpin and had a great delivery experience as usual...thanks Andre, Andrea, and Vicki! delivery experience as usual...thanks Andre, Andrea, and Vicki! More

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Staff were amazing to deal with unlike other dealers I went to look at similar SUV vehicles. went to look at similar SUV vehicles. More

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