Enna Pinacho
Enna Pinacho at ToyotaTown

Enna Pinacho | Page 8

Service Advisor

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.9
182 Reviews

I have been in the Automotive Industry for 10 years, started as a cashier at a GM Dealership, over time on the course of my 7 years there, I transitioned to Service Administrator booking appointments and looking after the internal accounts on vehicles being Safety for Sale. Currently I am at 3 years working at a Toyota Dealership, where I am a Service Advisor. I have been working hard to establish a new way of providing a Service for my customers, that only by working on this field, a person is able to mold to benefit the Service that suits better for individual needs. Customers are very important, helps us to outgrow our line or work around such a competitive market, so nurturing and caring for a customer's vehicle as if it was your own, enhances the experience to a satisfactory level that creates connections that can last for a long time. Hope I can continue dedicating my services to the people that come to see me!!

Dealership Experience

4 yrs, 6 mos

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.9

182 Reviews

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182 Reviews of Enna Pinacho

May 03, 2024

Dealership Rating
Employee Rating

She is very nice and kind. Listened all my concerns and ensure will try to fix all. She has very good knowledge about cars. More

by kiranbhullar06
Service Price Transparency
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Recommend Dealer
Yes

May 02, 2024

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Enna is fantastic. ...she has been my service point of contact for the last couple of years now and she always goes above and beyond to provide the best customer experie More

by Milroy
Service Price Transparency
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Recommend Dealer
Yes

April 27, 2024

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It was a great experience to work with Michael through the whole process of getting a new car. From selecting the right car for me having the right requirements, to navigating through financial options, k More

by Blanduzia
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rita Dalal, Michael Donovan

Apr 27, 2024

Blanduzia responded

It was a great experience to work with Michael through the whole process of getting a new car. From selecting the right car for me having the right requirements, to navigating through financial options, keeping me up to date regarding delivery and what I need to prepare for the day of getting the car Michael made the whole process very smooth, easy to understand, answering all the questions I had up to setting up the car and driving out of the parking lot. He is the person that goes the extra mile to make sure we got exactly what we wanted and is right for us. I love my new hybrid Corolla! Thank you Michael for all the help and guidance you provided!

April 23, 2024

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Enna has been my service advisor the last few maintenance appointments. She is clear and concise and follows up on queries. She is a pleasure to work with. More

by Mlbgratitude
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Service Communication
Recommend Dealer
Yes

April 17, 2024

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Over the past 4 years, Toyota Town has been nothing less than a terrific experience. The last two visits have been handled by Enna, who is very clear and positive in her communications and generally support More

by Bchiasson
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Recommend Dealer
Yes

April 10, 2024

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I was grateful for Enna’s help on a day that I was very unwell. Plans changed and I dropped the vehicle off early and headed to Urgent Care. I had spotty cell service while there and Enna used text to co More

by Grdn ho
Service Price Transparency
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Recommend Dealer
Yes

April 10, 2024

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Very nice , friendly and helpful. She listened to all my concerns and addressed them all. More

by tam
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Recommend Dealer
Yes

April 04, 2024

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Everyone is always friendly and I appreciate their integrity. I feel as if they fix only what they need to fix and try to get me the best price. More

by Samcd
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Dabous

April 03, 2024

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Employee Rating

Enna is a pleasure to deal with. She has a pleasant manner and listens well to any concerns. Thanks. More

by Percina
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Service Time
Recommend Dealer
Yes

April 03, 2024

Dealership Rating
Employee Rating

Thanks for your excellent service, I would highly recommend them. Enna our service agent was very helpful. Thanks again More

by gsmitty58
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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