Dave Raymond | Page 9

November 19, 2019 After driving an hour and a half to take my truck in to get repairs at a day and time picked by the assistant service manager (9:30 am), I find out th After driving an hour and a half to take my truck in to get repairs at a day and time picked by the assistant service manager (9:30 am), I find out the following day, after no response to email to assistant service manager and a couple phone calls, that my truck was still sitting outside in the rain and hadn't been touched and they didn't know when it would be completed. Totally unorganized service department. I ended up going back (another 3 hrs driving both ways) and picked up my truck and will take it somewhere else to get fixed. You would think that since I had purchased the vehicle there and that I was dealing directly with the assistant service manager because of a previous bad experience, that they would have made the effort to get things done the way they promised but nooooooooooo, the management of this dealership couldn't give a rats. Won't buy another vehicle here nor have anything else to do with this dealership going forward and my suggestion is for others to do the same. More

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Ford F-150 Purchase Staff at Erinwood Ford made purchasing my new F-150 as easy as possible. From the sales to financing to the pick-up it was all a positive experience. Staff at Erinwood Ford made purchasing my new F-150 as easy as possible. From the sales to financing to the pick-up it was all a positive experience. Great service and friendly staff!! More

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New truck I dealt with Dave gritanni over email then over phone, he was a true blast to deal with and gave me top dollar for my trade and treated me with the up I dealt with Dave gritanni over email then over phone, he was a true blast to deal with and gave me top dollar for my trade and treated me with the upmost respect and it felt like family, truly awesome experience. More

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The entire experience was a pleasure. Both sales (Dereck) and Adam (finance) were a pleasure to deal with, very knowledgeable , no pressure, happy to help out in any way. The turnaround o Both sales (Dereck) and Adam (finance) were a pleasure to deal with, very knowledgeable , no pressure, happy to help out in any way. The turnaround on taking my trade in and the new vehicle was extremely short. The walk through of the new vehicle was thorough helping me gain comfort in the new systems very quickly. Great experience overall! More

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People Buy People First- Great Experience The saying people buy people was true in this experience, I have been procrastinating about getting a new car. This dealership came highly recommended The saying people buy people was true in this experience, I have been procrastinating about getting a new car. This dealership came highly recommended, prior to even going the service provided by Martin Menzies, was amazing. My visit to the dealership was no different, I didn't feel pressured, and Martin took the time to explain to me the pros and cons/features and benefits of the cars I had in mind. I must say that this was my best car shopping experience ever. Martin was very informative and he was answering every question of ours patiently, and trust me I had a lot. These day, it commonly seen that sales consultant's objective is to get money out of your wallet. But, consultants like Martin delivers an incredible service that creates a very pleasant experience. Truly a demonstration of Respect, Integrity and Compassion. This was a well educated and informed purchase What can I say? I walked in for and Escape and drove out in an EDGE... Thank you More

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First time owning a ford vehicle and I must say without the help of Martin Menzies, Graham Townsend, George Hill and the rest of the guys. I'm a proud new owner of a beautiful fusion and will for sure reco the help of Martin Menzies, Graham Townsend, George Hill and the rest of the guys. I'm a proud new owner of a beautiful fusion and will for sure recommending any and everyone to come here. More

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I have been to many car dealerships in the past but this visit was VERY DIFFERENT from others.MartinMenzies has been AMAZING, he has a natural talent and knows how to talk to people and most important not p visit was VERY DIFFERENT from others.MartinMenzies has been AMAZING, he has a natural talent and knows how to talk to people and most important not pushy. During test drive, my wife & I were able to talk freely without the pressure of the sales personGREAT JOB AND HOPING FOR A LINGER FRIENDSHIP. -Praful More

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Everything was explained to me clearly, this was my first experience buying a car and it went wonderfully. Sami Hafez really makes you feel like you’re being taken care of. He’s laid back, approachable and v experience buying a car and it went wonderfully. Sami Hafez really makes you feel like you’re being taken care of. He’s laid back, approachable and very knowledgeable. The first car he showed me was absolutely perfect, he knows exactly what he’s talking about when it comes to finding you the right vehicle. Carol Buckwald went out of her way to find extra savings for me and Rajvir Sumra helped me save even more money. Everyone here goes out of their way for the customer and I’m so happy with my purchase. More

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3rd purchase from this Dealership, always a great experience I sent an email for more information on an upgrade for my current car, and it was late, after hours for the Dealership, not expecting to hear anything I sent an email for more information on an upgrade for my current car, and it was late, after hours for the Dealership, not expecting to hear anything until the next day. Dave got back to me very quickly via email, and we spoke not too long afterwards. From the start he was professional, personable, and worked with me to find the perfect vehicle. I met him at the dealership, and made my purchase that same meeting. I would highly recommend both Dave and Erinwood Ford. I met many member of the team during my purchase, they are all friendly, eager to help, and very fair. More

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Fantastic experience at Erinwood Ford We are so impressed with our sales rep Martin Menzies who helped us with our new Ford Ranger! Martin is very professional, knowledgeable and extreme We are so impressed with our sales rep Martin Menzies who helped us with our new Ford Ranger! Martin is very professional, knowledgeable and extremely competent. Whenever we had a question or concern, Martin got right back to us and followed up on everything. It was an absolute pleasure dealing with him! Thank you! Jane Arrowsmith and David Campbell More

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