Charbel Francis | Page 4

My third AMG in four years Mercedes-Benz London is one of the most amazing car buying experiences I have had in my career. Over the past 30 years I have purchase fleet vehicles Mercedes-Benz London is one of the most amazing car buying experiences I have had in my career. Over the past 30 years I have purchase fleet vehicles from various dealers around London but when it comes to my personal vehicle I like to choose something special. I have tried some of the other high end brands available but once I got drove a MB AMG class vehicle I was obviously hooked. Thank you Charbel for your excellent customer service and taking my calls throughout the term of my leases. No matter how small the issue is you make me feel good for asking and are enthusiastic in resolving things to my satisfaction. More

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An amazing honest and good natured individual who will always look out for your best interest first and foremost. He’s the one to see for any of your car needs. always look out for your best interest first and foremost. He’s the one to see for any of your car needs. More

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Still amazing after a year and a half! This is one of the best dealerships I have ever dealt with. I have been a customer for over a year and a half now, and can’t say enough great things a This is one of the best dealerships I have ever dealt with. I have been a customer for over a year and a half now, and can’t say enough great things about Mercedes London. It’s an absolute pleasure visiting every time. Everyone is super nice and the service is second to none. Any issues I ever had they were able to fix incredibly quickly which gives me a ton of confidence to bring the car in. They really take care of you and the car. The technical staff are super talented and can fix any problems that come up. The service staff is incredibly nice and helpful. I especially want to recommend Jacob in service, Charbel in sales and of course Rob, who ultimately made my initial purchase happen. Also, they do such a great job washing the cars, it looks brand after every service. I will have to ask them how they do it. Overall, a year and a half later, still as happy as I was on day one. Thank you Mercedes London! More

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Excellent work charbel From the start of this entire car shopping experience, charbel has been just perfect. So glad I had him as my Mercedes Benz sales person. Please whom From the start of this entire car shopping experience, charbel has been just perfect. So glad I had him as my Mercedes Benz sales person. Please whom ever reads this, walk into the dealership and ask directly for him. You won’t be disappointed. Thank you everyone. More

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Amazing experience Charbel is an amazing sales person. He really loves his job and it shows. This is my 2nd time working with him and he has always been timely, organize Charbel is an amazing sales person. He really loves his job and it shows. This is my 2nd time working with him and he has always been timely, organized and professional. Most of all he has a way about him that makes you feel at home when you walk in the dealership More

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Ask for Charbel! Super pleasant car purchase Second time customer and this experience has been even better then the last one. Charbel once again out did himself and went over and beyond to secure Second time customer and this experience has been even better then the last one. Charbel once again out did himself and went over and beyond to secure the car we wanted in a timely manner. Like always, he is super friendly, caring and knowledgeable about the cars. He showed us all the bells and whistles of the new car and was able to quickly answer any questions we threw at him. Charbel's close attention to detail and to customer satisfaction makes dealing with him a breeze! Kennedie from finance made the lease process extremely quick and simply and made sure that we were aware of everything we needed to know. Thank you to MB London, Kennedie and most of all Charbel! Make sure you ask for Charbel in sales so you can have the easiest and most pleasant car purchase possible. More

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Charbel treated us like family I was shopping around for a preowned vehicle and dropped by Mercedes to see what they had in stock. Immediately was approached by charbel who was prof I was shopping around for a preowned vehicle and dropped by Mercedes to see what they had in stock. Immediately was approached by charbel who was professional and extremely helpful. After a few minutes I felt at ease and in great hands. We checked a few cars out and decided to wait a bit on our purchase. I left the dealership with such great experience and a new friend in charbel. He treated me and my wife like family. I would recommend to visit with him first as he would make you feel the same. More

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Above and beyond It was a no brainer to purchase my car through Charbel. I had mentioned to him what I was looking for and as soon as he came across my dream car, he c It was a no brainer to purchase my car through Charbel. I had mentioned to him what I was looking for and as soon as he came across my dream car, he contacted me. He took care of all the details for me and was just as excited as I was about my new car! He had an answer to every question I asked and followed through on his word no matter what. The cherry on top was how enthusiastically he watched my daughter while I completed all the paperwork. This was a stress free transaction and I love my car! More

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Excellent experience on the purchase of my new car Charbel was excellent to deal with and made things happen! Came in for a service visit and left with a new car :) Really enjoying my new GLC 300. Charbel was excellent to deal with and made things happen! Came in for a service visit and left with a new car :) Really enjoying my new GLC 300. More

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Excellent customer service! Incredible customer service, excellent knowledge of vehicles and just a great overall experience. I have purchased numerous vehicles over the years an Incredible customer service, excellent knowledge of vehicles and just a great overall experience. I have purchased numerous vehicles over the years and no one has ever given such an excellent overview of the vehicle, going through everything from adjusting the seats, opening the hood, the information system, vehicle maintenance etc. Easy to deal with financing. More

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