Bryan Flynn | Page 8

Very Happy! I have been very happy with the service from all the staff I have dealt with in sales and service. Thank you very much! Service has always been excell I have been very happy with the service from all the staff I have dealt with in sales and service. Thank you very much! Service has always been excellent! More

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satisfied I purchased the truck i wanted, and the price was good. Whenever i meet any employee of Island Ford they are always pleasant.and ask if everything is I purchased the truck i wanted, and the price was good. Whenever i meet any employee of Island Ford they are always pleasant.and ask if everything is fine. More

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Back again went back to island ford to check out used vehicles and met Sandra. Right from the start made us feel comfortable and at ease. Sandra listened to what went back to island ford to check out used vehicles and met Sandra. Right from the start made us feel comfortable and at ease. Sandra listened to what I was looking for and found the perfect vehicle for us. She is very professional and has a great sense of humour. I will not hesitate to recommend this dealership and Sandra. Everyone else involved in the process were also great. As the terminator said I'LL BE BACK!! Cheers Doug & Sandy More

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Dealing with best sales man and dealerships in Canada Mr Dave ford faithful is not just a great salesman be also becomes your trusted friend I have been dealing with Dave and island ford for 12 years I ha Mr Dave ford faithful is not just a great salesman be also becomes your trusted friend I have been dealing with Dave and island ford for 12 years I have had 6 trucks and every time Dave is there for me , he is always looking out for me in many ways he is by far the very best sales person I have ever dealt with in any thing I have ever bought . A huge cheers goes out to Dave and Island Ford they are by far the best in the business. Thank you for 12 Great years with great trucks. CHEERS More

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Dave our ford guy faithful Dave's (Edie and Bryan's) level of service, experience and support really means something to me, my company and my family. We all buy from Dave (and t Dave's (Edie and Bryan's) level of service, experience and support really means something to me, my company and my family. We all buy from Dave (and the ford team), and I send everyone I know to see him if they are in the market for a vehicle. The after sales support is such a huge value that I don't think most people appreciate and for me would be the difference in my buying decision even if the price wasn't low (which has never happened, he ensures you are being taken care of there as well) Dave has proven over the many years we have been dealing with him to actually take care in us, no matter what you are buying, or when you bought it. He will be there for you even after you purchase and to me that is value and service, and the biggest reason why all of our vehicle purchases will be through Dave moving forward as well. More

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How to Make Delivery Experience a Pleasure Focus RS - Island Ford still had their 2016 allocation of 1 unit, so we ordered a Focus RS on January 10, 2016. Built in the Saarlouis plant in Germ Focus RS - Island Ford still had their 2016 allocation of 1 unit, so we ordered a Focus RS on January 10, 2016. Built in the Saarlouis plant in Germany, these are extremely rare cars and hard to come by. After what seemed an interminable wait, the car arrived on November 28, and apparently the whole dealership was excited about it. Justin personally got involved in the delivery of this car, from supervising the auto carrier off load, assigning his best performance tech Clark to do the PDI, and making certain that everyone was on the same page in delivering this car. They gave me a video of the car being unloaded off the carrier. Took my special request list of delivery items (don’t do this, don’t do that, make sure this is done, etc.) and made certain it was followed, including a gas fill with Chevron 94. It helps that Justin is also a car guy who brought Roush officially in to his store, and they have sold a ton of upgrades as a result (mostly F150 blower and lifts additions). Someone will get a spectacular Grabber Blue 2017 Mustang GT 5.0 convertible out front which will retail for an extra $21K after Roush upgrades. Now at around 600 hp. But here’s the thing; Tuesday I had access to their service shop to do a photo shoot and hang out with the PDI tech (Clark Fenton). Wednesday, our sales lady Sandra picked us up at our house to give us a ride into the dealership. It was her day off. After arriving at the dealership. Later, en route to the Chevron for a tank of 94 octane, we picked up a body panel screw in one of the Michelin Sport Cup II tires. It wasn’t clear if it happened on their lot or on the highway. Went back late in the day to have them check the source of the thump thump. Clark immediately went for a test drive and took the car straight onto a service lift, finding the screw. Bad news, they can repair hole but tire loses its speed rating. Their cost on a new tire about $490. They arranged for service shuttle to take me back to our house to get my spare wheels with snows (part of the factory order). Clark stayed beyond quitting time and mounted all 4 and I took the 3 good Sport Cup wheels home. They ordered a new tire and Justin said he would cover it. Not what I was expecting. Impressed to say the least. Oh, and because the car arrived in time for the Black Friday Cash Back incentive program, Edie Lang took $3500 off our bill of sale. It just doesn't get any better. More

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Just fantastic. This is the 3. Vehicle we bought at the dealership. Kyle helped us the second time to find the best and right truck. He is the most trusted person This is the 3. Vehicle we bought at the dealership. Kyle helped us the second time to find the best and right truck. He is the most trusted person for us when it comes to such a financial decision. If he is not there we would not buy a car. We will wait just for him. More

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Positive Purchase Experience We came in and dealt with Ivan - was super helpful and zero pressure. They took care of us and made the experience a super positive one. We'd recommen We came in and dealt with Ivan - was super helpful and zero pressure. They took care of us and made the experience a super positive one. We'd recommend and likely return again for the next vehicle. More

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Fun On Road Daily My experience has been very comfortable from the sales staff of David Caicco and Sandra Jurcic to the managers, clerks and various support staff. Eve My experience has been very comfortable from the sales staff of David Caicco and Sandra Jurcic to the managers, clerks and various support staff. Everyone was friendly, helpful and pleasant to deal with. When I picked up my new Explorer, Sandra encouraged me to stay in touch and not to hesitate to ask any questions that might come up. I found the sales staff knowledgeable and professional...not pushy at all. More

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An exceptional Dealership. It was simply a pleasure to deal with Island Ford. The staff were very knowledgeable about Ford products and services. Throughout the vehicle purchasi It was simply a pleasure to deal with Island Ford. The staff were very knowledgeable about Ford products and services. Throughout the vehicle purchasing process, Sandra, Devvan, Janette, Isabelle and Bryan clearly demonstrated their personal commitment to customer care and service. More

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