Brook Russell
Brook Russell at Courtesy Ford Lincoln
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Brook Russell

Lincoln Service Concierge

Courtesy Ford Lincoln

684 Wharncliffe Rd S
London, ON N6J 1N4

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4.9
75 Reviews

Industry Experience

7 yrs, 6 mos

Languages Spoken

English English

4.9

75 Reviews

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75 Reviews of Brook Russell

November 08, 2024

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Employee Rating

Great place to work, shop for a car, and get advice on service! The staff feel like family and care about building a long lasting relationship with their customers that goes beyond the transaction. More

by Juan
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Recommend Dealer
Yes

September 24, 2024

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Amazing staff very cordial and friendly sales and service I am extremely happy every time I’m there they’re always striving to make sure I’m all set they don’t preach customer service they just Do It! More

by Ali
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Recommend Dealer
Yes

July 07, 2024

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Our sales associate, Brodie was awesome . We had a couple of hiccups but these issues were quickly resolved, which says a lot about a dealership. Customer satisfaction is truly actively pursu More

by HeatherB
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brodie Wheldrake , Steve Jones

May 02, 2024

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Good, friendly, reliable service. Excellent selection of vehicles. Peter went above and beyond to make sure I am happy with my new car. More

by wendylampman
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Recommend Dealer
Yes

Other Employees Tagged: Peter Rousom

March 01, 2024

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Service is next to none. They always get the job my truck fixed and quickly. More

by carly.didone
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luis Frada, Alex Tapia

January 16, 2024

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This has been my third vehicle with this dealership. All of my experiences in the different departments have been friendly and professional. Something I admire nowadays. Dee the salesman is very frien More

by LDRM
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Flonders, Dee Menon, Aaron Paul , AK Abushammala, Adel Al-Rayes, Charles

December 01, 2023

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Love him! ! I even put him on my google review. I live little far from Courtesy’s but it’s worth it to buy your ford vehicle there More

by Riley
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

September 01, 2023

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Dee was amazing in helping me get me into my new Lincoln Corsair. Made it a very enjoyable experience, as buying a car should be. More

by G.roberts3
Recommend Dealer
Yes

July 19, 2023

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Employee Rating

The Lincoln salesman Dee Menon was very professional and knowledgeable and helpful taking the time to show all the new features More

by j.held
Recommend Dealer
Yes

Other Employees Tagged: Shane Moss, Steve Connor , Dee Menon

June 21, 2023

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Employee Rating

We have been dealing with Courtesy Ford/Lincoln since October 2009 and this was our seventh vehicle purchased there. The sales, support and maintenance staff have always been extremely helpful, accommoda More

by Johnpschmalz
Recommend Dealer
Yes

Other Employees Tagged: Bryan Williams, George Anderson, Steve Connor , Kyle Cornet

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