Alex Tapia | Page 3

After months of gaslighting me about the failure of my synch screen in my F-150 they finally honoured their contractual obligations under my extended warranty and Premiumcare Plan but only if I agreed to synch screen in my F-150 they finally honoured their contractual obligations under my extended warranty and Premiumcare Plan but only if I agreed to take down my negative posts about their bad service. I drove tens of thousands of Kilometers and hundreds of hours in dead silence with no radio, no GPS, no ability to make or take calls, no charging port and they refused to replace the faulty unit until I made those negative posts. They finally replaced it in January and it has worked fine ever since. I will never go there for service again, nor would they want me to. More

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Love my experience of buying the truck from him. He had a lot of patiences with me and didn’t rush on me at all. He had a lot of patiences with me and didn’t rush on me at all. More

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I have bought a few trucks from Brandon. He is professional and great to deal with. He always looks after me and that means alot. I tell my friends that are looking for new vehicles to go se He is professional and great to deal with. He always looks after me and that means alot. I tell my friends that are looking for new vehicles to go see Brandon at Courtesy. More

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Kelly and Charles were amazing to work with! We had a great experience and are so happy with our new Explorer! We had our previous Explorer serviced at Courtesy and always had great service an We had a great experience and are so happy with our new Explorer! We had our previous Explorer serviced at Courtesy and always had great service and the team was professional and helpful. More

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My husband and I, along with many members of our families, have dealt with Kelly Karl-Begg for many, many years and we were so excited when Kelly decided to join the Courtesy Ford family! Courtesy families, have dealt with Kelly Karl-Begg for many, many years and we were so excited when Kelly decided to join the Courtesy Ford family! Courtesy Ford’s service department has always been number one on our list for servicing our Ford vehicles. Kelly is our “go to” salesperson for all our vehicle needs. Kelly is 100% there for her customers, whether you are looking to purchase a new vehicle or looking into your options for a future vehicle. She is always available for a quick chat to discuss your needs. She is knowledgeable and knows what is best for her customers. Kelly’s service does not stop when you drive off the lot with your vehicle. She calls to check in to make sure you are enjoying your vehicle or if there are any issues. She also pops into service for a quick hello and to make sure everything is running smoothly when you are waiting for your vehicle to be serviced. We would and have recommend Kelly to all our family and friends. - J&M Edwards More

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Luis and Courtesy Ford have treated me exceptionally well with my truck leasing needs. I recommend Luis to all of my friends and family. They are top notch! with my truck leasing needs. I recommend Luis to all of my friends and family. They are top notch! More

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This Ford dealership has friendly staff and a clean showroom. They are very helpful and accommodating. showroom. They are very helpful and accommodating. More

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Been with this dealership for several years, he employees quickly transitioned into it feels like a giant family. I can truly say you are well looked after by the incredible team of staff here. quickly transitioned into it feels like a giant family. I can truly say you are well looked after by the incredible team of staff here. More

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Great place to work, shop for a car, and get advice on service! The staff feel like family and care about building a long lasting relationship with their customers that goes beyond the transaction. service! The staff feel like family and care about building a long lasting relationship with their customers that goes beyond the transaction. More

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This my second car thanks for dee he was nice and awesome person if you looking for a new car I would highly recommend talking to dee. Again thank you for your help. person if you looking for a new car I would highly recommend talking to dee. Again thank you for your help. More

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