Alex Tapia | Page 22

A+ Experience! I bought a used vehicle in January 2017 from Courtesy and was thoroughly impressed with the dealership and especially Carol. Everyone I dealt with wen I bought a used vehicle in January 2017 from Courtesy and was thoroughly impressed with the dealership and especially Carol. Everyone I dealt with went out of their way to make me feel important and that my business was important. Carol was professional, friendly, and helpful and very quick to respond to inquiries in person and via email. Two thumbs up to Carol and Courtesy Ford. More

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Service Team is first rate. Always treated with respect and service team is very efficient. I prefer to deal with Alex ... he is very detailed in his description of work required Always treated with respect and service team is very efficient. I prefer to deal with Alex ... he is very detailed in his description of work required and work done and is fair to both the customer and the dealership. More

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Excellent Customer Service Being new to London ON we have chosen Courtesy Ford as our dealership and what an excellent choice we made. Alex Tapia is a triple A plus service advi Being new to London ON we have chosen Courtesy Ford as our dealership and what an excellent choice we made. Alex Tapia is a triple A plus service advisor. He goes out of his way to ensure customer satisfaction. He explains the work that needs to be done and what was done when finished. We were in for service and out in best possible time. Alex was always respectful to us and our vehicle, and I would highly recommend him for your service needs as he is always willing to satisfy and his friendly attitude is genuine. Alex is a professional employee and Courtesy Ford should value his contributions. More

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sales it is always a greatexperience to deal with Peter when you tell him what you are looking for he finds you the right vehicle and after you purchase it it is always a greatexperience to deal with Peter when you tell him what you are looking for he finds you the right vehicle and after you purchase it he explain to you how everythings works and if there is anything you want to know after the puechase he is always there to answer any question More

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Peter knows what the customer is looking for. I have dealt with Peter for 3 pickup trucks now and I have found him to be extremely attentive to what am I am looking for with my next purchase, beca I have dealt with Peter for 3 pickup trucks now and I have found him to be extremely attentive to what am I am looking for with my next purchase, because of this I have recommended him to friends and family looking to purchase another vehicle. He is very knowledgeable about the process of purchasing a vehicle from the start to the finish of the vehicle, I would not hesitate to see him again in the future if I am in need of another truck. More

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Alex and the sales team. I have dealt with Alex as well as the other members of the service team at Courtesy, and they have always been helpful, knowledgeable, and friendly! I have dealt with Alex as well as the other members of the service team at Courtesy, and they have always been helpful, knowledgeable, and friendly! You are a person and a customer, not just a number in line! Even if I am just in to ask a question about my vehicle with the sales/finance team, and I run into Alex, he always asks how I am doing and we chat a little about how things are going. This is the type of effort that makes my experience there one that I can look forward to and feel welcomed! He always has a huge smile on his face! More

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A cut above I have as of now purchased three cars from courtesy, and have been taken care of every step of the way. When I enter they are genuinely friendly and I have as of now purchased three cars from courtesy, and have been taken care of every step of the way. When I enter they are genuinely friendly and they all remember you. I bought all my cars from Moe. Friendly straight forward and honest with me. He wasn't trying to sell me any car, he made sure I had the right car for me and my family. So thanks Moe and Courtesy Ford Lincoln More

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DEALERSHIP SERVICE - "I was won over by this group" For a long while, I was skeptical of dealerships and bought used cars on my own and getting service through friends' shops. One afternoon out of cur For a long while, I was skeptical of dealerships and bought used cars on my own and getting service through friends' shops. One afternoon out of curiosity, I wandered into Courtesy and was directed to Kenny Haynes. Kenny surprised me with the number of questions he asked about my wants and needs. No pressure at all; then he proceeded to flash some very good prices at me. I bought the car and decided to try their service as well. That was about 25 years and 10 cars ago. I discovered the hidden value of up-to-date info on maintenance reminders and recall fixes not normally seen. It wasn't long before I was being greeted by my first name from a few in the service department. And not just a fly-by but a short chat about why I was there today or how is the family or how did that vacation go. The company name COURTESY, is truly their brand and shows right from the grass roots of this business. Shane and Will have been long-time trusted consultants in my auto concerns. Scott and Alex are newer friends in the shop and are obviously on board with the program as well. Dear friends at Courtesy Ford, thank you for the confidence in the safety of my vehicles and my family along with the peace of mind and enjoyment of driving. Cheers, Dan Lajoie More

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Best of the Best I have had the pleasure of having Alex Tapia look after the service of my pickup for the last two years. This guy is exceptional at his job. Very prof I have had the pleasure of having Alex Tapia look after the service of my pickup for the last two years. This guy is exceptional at his job. Very professional with everyone. He is the best. More

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Top Notch Salesman I have been dealing with Kenny at Courtesy Ford for over 10 years. I continue to purchase and service my vehicles at Courtesy because of the continuou I have been dealing with Kenny at Courtesy Ford for over 10 years. I continue to purchase and service my vehicles at Courtesy because of the continuous quality and professionalism I experience with Kenny Haynes and all staff at Courtesy. More

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