Alana Dowding | Page 5

This is my second Tuscon purchase from this dealership. The staff are terrific, honest, hard-working and really try to give the customer the best deal. My salesperson, Alana Newman worked extremely har The staff are terrific, honest, hard-working and really try to give the customer the best deal. My salesperson, Alana Newman worked extremely hard to get me into a new SUV on my very tight, fixed income budget. She continues to help me as I've had to go back several times to get coaching on settings in my car. She always smiles, never complains, and even tells me to come back if I need more help. The service department is equally reliable, The staff are friendly, honest, and care about their customers. Kudos and 5 stars, GP Hyundai! ✔️🌞 More

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Very pleasant people, great customer service, was welcomed with open arms and treated like family. welcomed with open arms and treated like family. More

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Alana worked with me over the last few months to help me find the vehicle I was looking for. Extremely helpful in understanding my needs and being able to provide answers to all of my questions. When it cam find the vehicle I was looking for. Extremely helpful in understanding my needs and being able to provide answers to all of my questions. When it came time to purchase she worked extremely hard to get me the best deal possible! Would highly recommend working with Alana for anyone looking for a new vehicle! More

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Special thanks to Alana very kind and easy to deal with and took time to make sure we understood all features and took time to make sure we understood all features More

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This was the best easiest experience that I have ever had with purchasing a vehicle. with purchasing a vehicle. More

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I bought my 2023 Santa Fe from Hyundai Grand Prairie, from Alana Newman. She was wonderful to work with very professional and punctual. I will be recommending her to my family and friends. from Alana Newman. She was wonderful to work with very professional and punctual. I will be recommending her to my family and friends. More

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This dealership is great! Would recommend them! Very friendly staff! Very good prices! Very honest results! friendly staff! Very good prices! Very honest results! More

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Becky is very nice and helpful, and so patient. And I love the place everything is clean and organize, and lastly fred is awesome too like becky and some other people works there. love the place everything is clean and organize, and lastly fred is awesome too like becky and some other people works there. More

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Bought new vehicles and there were several incidents leading to a very poor experience. Shortly after making a deposit on the vehicles communication from the sales team at the dealership stopped, no fo leading to a very poor experience. Shortly after making a deposit on the vehicles communication from the sales team at the dealership stopped, no follow up delivery dates, confirming colors or additional accesories. Once vehicle was delivered had issues with the fobs, accecories not being installed, paper work problems and the cleanliness on the inside of one of the cars was less to be desired for a new vehicle. The worst part of this whole experience was having a member of the sales team speak about their poor experiences dealing with other dealerships with things like showing up on the lot only to find accecories not installed that should of been or the vehicle has already been sold and is no longer available. Was told this wouldn't happen but a vehicle was delievered missing some accecories. Many of the issues above have been or are in the process of being dealt with but it has been just too many excuses and apologies for me to recommend this place. More

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Great service . Travelled from out of town and was able to purchase my new vehicle in a timely manner . Alana was great by following up afterwards as well. to purchase my new vehicle in a timely manner . Alana was great by following up afterwards as well. More

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