47 Ontario Volkswagen Dealers

Got a great deal on a 2025 ID Buzz. - ali360

Got a great deal on a 2025 ID Buzz. Thanks to Neil, Christian and Kenny for putting it together

Terrible service. - Judyillick

Terrible service. Never call back from service dept Condescending. Go somewhere else not worth the aggravation

I bought my first car from Brantford , it was GlI I - Laurie

I bought my first car from Brantford , it was GlI I loved it. Yesterday I bought a new Tiguan. The sales team was great. A big thank you to Dave and Melanie.for all their help. Love my new SUV

I recently had the pleasure of purchasing a Volkswagen - charnijmeh

I recently had the pleasure of purchasing a Volkswagen from Pickering Volkswagen, and I cannot praise Kyle Hohenwald enough. Kyle made the entire experience truly fantastic. My 17 year old friend was getting her first car and it was a surprise. Kyle went above and beyond to make it an exciting and memorable moment for her. From the moment I stepped into the dealership, Kyle greeted me with genuine enthusiasm and professionalism. He took the time to understand my needs and preferences. His knowledge about Volkswagen cars was impressive, and he answered all of my questions with expertise. Kyle delivered on every promise he made. He ensured that the car I chose met all my requirements and even went the extra mile to accommodate my extra requests. His attention to detail made me feel valued as a customer. Throughout the purchasing process, Kyle's high level of customer service was impressive. He was always available and promptly responded to calls, emails and texts, keeping me updated every step of the way. His friendly demeanor and genuine care for his customers truly set him apart. Thanks to Kyle's exceptional service, my friends first car buying experience was nothing short of amazing. I would highly recommend him to anyone in search of a Volkswagen. If you're looking for a stress-free and enjoyable car buying experience, look no further than Kyle Hohenwald, George and the entire team Pickering Volkswagen.

I used to be a regular customer and their were a number - satidowning

I used to be a regular customer and their were a number off issues and stop going to this dealership. I recently went back because someone told me they got better. I was very disappointed in my last visit costing me over $3000.00 for repairs. I made appointment prior to the visit and I told the person exactly what was wrong with my car when I got there I had to repeat everything again to them. On that visit no one told me I could of waited for the diagnostic, the person told me I had to leave the car for the day which I did. I then call at noon to find out the status of my car and I was told no one looked into the issue even though I told the service person I needed my car because I had to go to work at night. There were so much issues when I finally got my car in with communication, promises were made and NOT kept. I sent an email to the service manager July 15th 2025 and I am yet to hear from him. What I don't understand is that they have a signed at the service department saying they ONLY do 5 starts rating that is NOT a true statement. I wish I did NOT the 5star rating the first time I should of waited until the work was done on my car. I will NOT recommended this dealership to anyone. The ONLY good thing about my visit was the drivers was very friendly, If I had a choice it would be 0 rating

The sales service i received from Jamie at this - Happy Shopper

The sales service i received from Jamie at this dealership was excellent. Throughout the process of purchasing a car she was extremely knowledgable, efficient and had a great sense of humour. The process was smooth and communication between departments was great from road test, tires and financing. Many Thanks

My wife and I had our 2007 Volkswagen Rabbit serviced at - John Van West

My wife and I had our 2007 Volkswagen Rabbit serviced at Georgetown Volkswagen from 2008 to 2025 (until the car was deemed a write-off after an accident-no injuries and the other party was charged with careless driving). We highly recommend the dealership for their excellent service. Trust, superior quality, fairness in pricing for work performed, and above all honourable engagement and a simple straight up decency and integrity in conduct and action has framed Georgetown Volkswagen’s relationship with us as customers. Its service staff, service managers, advisors, technicians, parts department staff and others working the shop floor have kept us safe as they have repaired, maintained and monitored the mechanical well-being of the Volkswagens we have owned through the years. We are grateful for their care and expertise.

Terrible experience with Audi Hamilton. - JohnDoe93

Terrible experience with Audi Hamilton. From the sales person (Steve D) who completely avoided calls, emails, or any type of communication. The service provided even after requesting not to deal with that particular individual who was more interested in flaunting his 5 star customer service review posted and framed on his desk, and to taking phone calls about his side business...The GM was also no help and would not even show face when I came to pick up the vehicle. Overall the experience from Audi Hamilton left such a sour taste in my mouth, I would never even consider purchasing an Audi again let alone provide any sort of business to Audi Hamilton. One of the worst dealer experiences ever! I would and have encouraged others to leave or not even entertain Audi Hamilton and check out the other Audi dealers than to put up with being treated the way you get treated by Audi Hamilton. Audi Canada should be ashamed of the customer service provided by Audi Hamilton.

My experience purchasing a certified pre-owned vehicle - Cdykeman1

My experience purchasing a certified pre-owned vehicle from this dealership was frustrating and stressful from start to finish. Communication throughout the process was extremely poor. Calls and emails were frequently ignored, and I often had to follow up multiple times just to get basic information. It took over a week to finalize the purchase, and only a few hours after taking possession of the vehicle, I discovered an oil leak. After some back-and-forth, the dealership agreed to repair it. While waiting for that appointment, I also realized the air conditioning wasn’t working. It then took another full week of unanswered phone calls and vague responses to even get confirmation that they would fix the issue. On the day I was promised an update about the A/C, I waited until noon before calling multiple times. My calls went unanswered, and even after leaving a message with reception, I received no response. I ended up driving to the dealership directly after work, only to find the service manager—who was supposed to be calling me—was in the building but still unable to give me an answer because another manager was away. I eventually emailed the dealership’s general manager. That email was ignored until I escalated the situation by contacting Volkswagen Canada. After that, I finally received some communication, but even then, I was promised follow-up that never came. Two more emails have since gone unanswered. In the end, the air conditioning was repaired—but not without weeks of stress, poor communication, and an exhausting amount of follow-up on my part. This is not the experience one should have when purchasing a “certified pre-owned” vehicle. I would strongly recommend considering another Volkswagen dealership. The lack of professionalism and accountability at this location was unacceptable.

Wanted to buy a used VW even alot. - dorimoncrief

Wanted to buy a used VW even alot.of money asked if they would throw in a set of snows. They offered to pay half. I'm spending thousands and they can't throw in $1300 snows but offer snow to costumers that buy new. I was ready to buy the vehicle right there. Not happy

Logan & Sapna were very knowledgeable and answered all my - bethcope48

Logan & Sapna were very knowledgeable and answered all my questions, I would definitely recommend this dealer to family and friends.

Chris is one of the most honest sales consultants around - Neve29th

Chris is one of the most honest sales consultants around and my whole purchasing experience was fantastic. He actually cares about his clients and doesn't try to force unnecessary options on his client and he builds solutions that meets what the customer needs. If you're ever looking to purchase a Volkswagen, Chris is the guy you want to speak to.

Awesome staff and professional service. - Mary G

Awesome staff and professional service. I couldn't walk away without purchasing my second Volkswagen. I appreciated the friendly,caring sales staff. They treated us like family. Cheers.

I have been a customer at this dealership and what I have - saqib.yawar

I have been a customer at this dealership and what I have experienced over the past two months has been nothing short of a failure at every level. It started with something that should have been straightforward — retrieving my tires and rims from their storage service. What I discovered was that they had lost them. Lost property that was in their care and their responsibility. That alone should tell you everything you need to know about how this dealership operates. What followed was two months of chasing them down personally. Phone calls that went nowhere. Showing up in person repeatedly just to get basic updates that should have been communicated to me proactively. At one point senior management personally told me everything was ready and to bring my car in immediately — I did, only to receive a call hours later saying the rims were not actually there and had never arrived. A completely wasted trip based on false information from their own management. I was promised a resolution. I was promised compensation. I have received neither. Every single update I have gotten has only come because I pushed for it. I have been passed between staff members and met with platitudes at every turn — no accountability, no ownership, no genuine attempt to make this right. Escalating to VW corporate only resulted in being sent back to the dealer. Two months later I am still driving on my winter tires in July with no confirmed resolution in sight. If you are considering this dealership for service or are thinking of using their storage program, please learn from my experience. They will lose your property and waste your time on the excuse of making it right.

Great service, great pricing and great products. - Rob

Great service, great pricing and great products. Thanks Troy for making this a great experience and getting us the right vehicle. Love the Atlas.

I've purchased vehicles from this dealership for over 18 - jf1379

I've purchased vehicles from this dealership for over 18 years, and they've always treated me fairly and warmly. From sales to service, I find Downtown VW exceptionally professional and respectful of my time and money. Highly recommend.

Poor service. - Prlj2011

Poor service. Was in to get a routine tune up. Was told water pump needed replacement but that it was under warrant, so I agreed. Once it was all done Robin, service manager, said water pump was not under warranty and that I would have to pay. Very unprofessional and slimy tactics. I questioned this and was told my the manager Caroline things would be corrected, this was over 5 months ago. Will never buy and Volkswagen again thanks to this service.