73 Ontario Hyundai Dealers

My wife and i bought a 2025 Santa Fe the ladys at the - hvanderdeen67

My wife and i bought a 2025 Santa Fe the ladys at the front desk were polite and professional our sales person Eric Diego Sagastume was Polite and Professional and Informative and Helpful in every way and Dexter Lee was polite and Informative and Professional and Helpful on the money side of the Purchase Neither. Pushed us into anything and they both listen to our Questions and My wife and i would highly Recommend Performance Hyundai and Dealing with Both Eric and Dexter.

Very dissatisfied with service department. - Cruising C.

Very dissatisfied with service department. Waited 2 hours fora simple oil change. Waited at the drive in door 10 minutes because cars were backed up inside. I finally went in and was told they were 15 minutes behind. I toldhim I would wait for my car. My last oil change before this one took 1 1/2 hours. Very poor service.

I recently bought a 2025 Venue Ultimate from Attrell - Damian Ali

I recently bought a 2025 Venue Ultimate from Attrell Hyundai, in Brampton. This was the second vehicle I purchased from this dealership. The salesperson who dealt with me was Paul DanPaul. He was very patient with me over the course of three visits and two test-drives before I made my final decision. Sales Manager Connor Attrell authorized a very good price for the new vehicle and I was satisfied with the amount I received for the trade-in of my old vehicle. I was told that the new Venue would not arrive for about 6 weeks, but Connor obtained the vehicle in the colour I wanted from another GTA dealership within a week of making my purchase. I am very satisfied with my new Venue Ultimate and grateful for the wonderful service I received at Attrell Hyundai.

Just a shout out to Kathie Foster in particular (yes, the - peters

Just a shout out to Kathie Foster in particular (yes, the cat lady) who exemplifies what excellent service and commitment to the customer experience should look like. We had some problems with Hyundai Canada and Kathie came on board and championed our situation. I am not a very approachable person and don't like to have my personal space invaded. It's just who I am. Kathie got/gave a hug today. If the enormity of this is lost on you, then I can only try to understand.

Ordered a 2025 Santa Fe Trend Hybrid in May 2024. - mikemandy

Ordered a 2025 Santa Fe Trend Hybrid in May 2024. it arrived as promised Oct. 2024. We were advised along the way of build & delivery date by Karan. Hamilton Hyundai dealership has a professional approach to customers wants & needs. Overall it was a very good experience.

I had a very expensive visit for something I considered - Paul G

I had a very expensive visit for something I considered routine. Perhaps the work was necessary -- I can't be sure. I am glad that Shane took the time to respond to my email and offer some small compensation.

I purchased a 2024 Tucson last month. - David E

I purchased a 2024 Tucson last month. It was a very disappointing experience purchasing the vehicle from Stratford Hyundai part of the 401 Group of companies. The salesmen use many deceptive techniques to get the sale and several additional items are added to the purchase price. I do acknowledge it is the customers responsibility to know what they are signing but the dealership should be more customer focused. If you are not a strong negotiator avoid purchasing a vehicle from this dealership.

I brought my vehicle in for a recall they don't have - Raymond

I brought my vehicle in for a recall they don't have loner car for you when they need to keep your vehicle for more than a day secondly I went to pick up my vehicle the next morning the service advisor had said the car was left in side because it had under bodyguard done so I went outside to find the vehicle was left outside over night and there was freezing rain the car was frozen over and I didn't have a winter scrapper so I was able to drive the vehicle up closer to the building so I can leave the vehicle warm and defrost the windows all of a sudden I basically being verbally attacked to move my vehicle instead of offering me a snow scrapper and was told that I'm not special and need to move the vehicle I have been buying santa fe from this location bank street hyundai for a long time 4 vehicle's this will be the last one when you buy your vehicle they treat you like you are very important to them then the service advisor get there hands on you I just felt so disrespected thanks for this terrible experience Garry service advisor

I picked my new Tuscon Hybride 2025 on Jan 2nd . - MPNLACHANCE

I picked my new Tuscon Hybride 2025 on Jan 2nd .The car was ready and look spectacular.The sale person was Jordan Tourangeau he was very professionnal and took the time to review the car with me and made sure I was comfortable driving it.It was exceptionnal experience and he called me few days later to make sure I had no problem with the new car,I highly recommend him.The exceptional service did no stop there the finance representative James Haddad made the process smooth and enjoyable. His professionalism and attention to details made the experience stress-free.Overall exceptionnal experience.I highly recommend this dealership,

I went to Cooksville Hyundai to get an AC inspection done - saumyakinger

I went to Cooksville Hyundai to get an AC inspection done as it was blowing Hot air in 30 degrees outside. Post a 10 min inspection, service guy came back and said the refrigerant was contaminated and our machine can’t pull the gas out. They claimed I had the wrong refrigerant installed and asked me to take it to another agency where I got my service done from 5 months ago as they claimed they could have done something to refrigerant. I called Kingcross Hyundai and they said nothing was touched related to AC in a oil change service of course. I tried to push cooksville to give me a solution or tell me what the actual issue is as the service was done 5 months ago and AC stopped working 2 days ago. They just basically told me to give them $170 bucks for a worthless inspection and go away in simple words.  I found time to drive 1.5 hour in 30 degrees from mississauga to Kingcross Scarborough location after a week and pay another $170 inspection fee to them due to cooksville's incapability.  Within 10 mins, they found a bird behind the bumper that had the whole AC condenser sheet damaged that caused refrigerant freon gas to leak. They told me the fix was to replace condenser sheet and recharge the gas for $1100 total. I was happy paying the inspection fee to them as they actually found the issue.  I went back to Cooksville hyundai to speak to their Service Manager Phil Scolieri which I thought would be a help considering his position which I am not sure how an incapable person got posted on. I asked him why their rookie mechanic did not tell me the actual issue being the whole condenser sheet being damaged and a literal dead bird sitting in the car and his reply was "Mechanic must have missed it" . I told him the job their team was paid for, was not done properly and the information provided "Refrigerant contaminated" was worthless as I still had to pay another location for the same job they were supposed to do. Phil's reply was "Charge is for the time Mechanic puts into the vehicle, He still worked on it". Even though I was told to take the car to another agency and the time technician put was worthless, I asked him the $170 is hourly however the max time your mechanic put was 10 mins. Phil's response "No, it was more time actually as we do a car wash as well".  I am filing this case with the consumer board as this had me suffer in peak heat for 3 weeks in addition to costing me worthless inspection fees and mental distress of trying to make a guy called Phil understand his job.

[Samir Abdulmenan] at [Hyundai Ajax] I recently had - nisha

[Samir Abdulmenan] at [Hyundai Ajax] I recently had the pleasure of purchasing a new car from Hyundai Ajax, and I can’t say enough good things about my experience, all thanks to Samir Abdulmenan. From the moment I walked in, he made me feel welcomed and comfortable. Samir took the time to understand my needs and preferences, guiding me through a range of options without any pressure. He had a deep knowledge of cars and was able to answer all of my questions, which made the decision-making process much easier. I appreciated that he listened to my budget concerns while still showing me vehicles that exceeded my expectations. What stood out the most was Samir's genuine enthusiasm for helping me find the perfect car. He tirelessly worked to ensure I was satisfied with my choice.

Dissatisfied and disadvantaged after trusting this - Pnsimms

Dissatisfied and disadvantaged after trusting this dealership to resolve an issue with my car. Safe to say I’ve lost a day of pay after leaving my car for 24 hrs with them. And now I’ll have to make time to take it back and have the same issue looked at my expense and time ..

Brought my car in for front end issues after hitting a - mjt

Brought my car in for front end issues after hitting a curb. Michelle looked after me right away, took the car in and provided me with an estimate and photos of the damage. Parts were ordered and my vehicle was ready a couple of days later. Michelle was fantastic and went out of her way to keep me informed of the repair process. Would definitely recommend this dealership.

I have had a very bad experience with Bolton Hyundai. - Jagdeep Bedi

I have had a very bad experience with Bolton Hyundai. I am writing feedback after 3 months of my car purchase. I bought a Tucson 22 model, and they gave me full assurance that this is a certified car and all, but just after 2 months, it started giving an issue of oil leakage. When I went to them for the issue, they suggested I get the fuel injector cleaned and charged me $350. They said that this came under wear and tear. If it is part of wear and tear, they could check it before giving it to the customer. How come wear and tear happened just in 3 months. Their sales team is very smart and can sell anything to you at a high price. Once the car is sold, they least bother about the service. Don't get into that trap. I am escalating the issue to Performace Group as well as Canada Hyundai for a better resolution. Jagdeep

I got my 2015 Santa Fe serviced on September 11/24 at - Den Pej

I got my 2015 Santa Fe serviced on September 11/24 at Streetsville/Nav Bhattia’s Hyundai (SO #471943) to have the starter, front wheel, and brake and tail lights that were all acting up or malfunctioning looked at. I was taken care of in the service shop by the assistant service manager Chetan Batra and Omar, both of whom were great in person. An Uber was arranged to take me back home which was nice. Total charges for a new battery, ball joint and 2 lights was $830 or so - very, very pricey. I was told the starter was perfectly fine but right after I left to run some errands that late afternoon, the starter was still acting up. I emailed Chetan 4 times that same evening, with each email containing videos I took of the dashboard while the starter malfunctioned. He didn’t respond to any of my emails. On September 13th I got a call from a female named Alia from Streetsville/Nav Bhattia’s Hyundai to see how my recent service experience was, to which I responded that I wasn’t very satisfied, explained the situation to her and requested a manager call me back. She advised me that one would but to date, as of this writing on October 5th, nobody ever bothered to call me. This lack of accountability and behavior is shameful, having been clearly exhibited at different levels of the location or organization. Based on my poor customer experience, I wouldn’t recommend anyone getting their car serviced here… one can only imagine that the sales department may be as poor but who knows really.

Have attended 6 times for service and tired of waiting - Howard

Have attended 6 times for service and tired of waiting for completion within the advised times. Waited 2 hours for an oil change and an unwashed car. Going elsewhere.

So far we are pleased with how we have been treated by - ginnykerr51

So far we are pleased with how we have been treated by the dealership. We dealt with Matt and Chris and the new sales manager

Very unprofessional and doesn’t accept their fault. - Dilo

Very unprofessional and doesn’t accept their fault. Very hard to reach them. They don’t response. Deceiving, tricking you buying things. Do not buy used or new car from there.

Car has been sitting at dealership since october 16th - Melanie P.

Car has been sitting at dealership since october 16th 2024 and now november 29th. No news yet if engine is on warranty, Never buy at this dealership. No come back from rep. I am the one who have to call every week still without news. Even hyundai canada isn't even returning my calls. Nothing good to say about this place.

Took my daughter’s car for a recall and had problems with - normanwalker957

Took my daughter’s car for a recall and had problems with the car after it was completed.

Qauison charged an assessment fee before looking at a - Must love cars

Qauison charged an assessment fee before looking at a warranteed issue. Road tested, issue was re produced. Somehow the technician claimed they couldn't re produce the issue. Video of the issue exists. Carrie is an assistant service manager and personable. She has to follow Quaison's unethical decision. Hyundai customer service is remarkably useless. No one appears to be trained in what they sell . The recalls , or campaigns on the vehicle places it into about 10 dealer visits within 3 years.

My daughter sent her car in with her father with explicit - paulraso

My daughter sent her car in with her father with explicit instructions to only do oil change. Instead the service manager convinced her father to purchase over $700 worth of service implying her life would be at risk without it; what kind of father would turn that down? Was not required service only suggested. Tried contacting Nav on instagram but I guess he is too busy being the superman to care about the crappy business practices of his management team. Selling the car and leaving the brand altogether.

The worst car dealership on the planet. - RYAN

The worst car dealership on the planet. I bought a xxxxx. Tucson from Collingwood Hyundie and they pretend you don't exist and have terrible service. Don't waste your time buying from this dealer. To the owner I bought a new used vehicle for less than 10 percent of a Tuscon and it has lasted. Your garbage Tuscons don't last! Worst owner ever is Phil Walker! Better off buying a bicycle than any junky hyundie!

They told me an oil change would be $85+tx. - Dborg

They told me an oil change would be $85+tx. When I went in they said it starts at $85 and could be as high as$150. When I questioned him regarding the high price. He said “I will see what I can do”. An oil change should be a fixed price for make and model. The service manager showed up and said they would do it for $85+tx. The people in the service dept.are dishonest and scamming their customers.

Meeting Dina was great! - RM

Meeting Dina was great! She was very knowledgeable but her friendly yet professional way of engaging made me feel comfortable.

Full of lie when you buy a vehicle from them saying oil... - Raj

Full of lie when you buy a vehicle from them saying oil change for free and tire change life time and warranty info full of lie overall customer experience bad and said rust proof but car is full of rust

Friendly staff, Darren in the shop looked after my car & - patty_sinclair

Friendly staff, Darren in the shop looked after my car & he was courteous. After checking my car out found nothing wrong.

The people at Branford Hyundai are so friendly and easy - nalais@me.com

The people at Branford Hyundai are so friendly and easy to talk to. They make this dealership a welcoming place to be.

The receptionist (Diane) was very helpful and very - Marilou Reiko

The receptionist (Diane) was very helpful and very friendly to me. Which I am very surprised when I got inside and started to tell her my situation. And she listened to me which I appreciated it so much. I wasn't sure, if they will entertain me or take me seriously. When I know that they take me seriously that is when I decided to buy your car. Tre Parke was also very helpful and very patient with me. I asked so many questions but he did it very well. The finance lady (Shestin) did the same too.

Motor blew in my 2017 Tucson with only 80,000km on it. - alexiagirl_25

Motor blew in my 2017 Tucson with only 80,000km on it. Brought it to the dealership to find that there was a recall in 2021 that I was not aware of. It took over 10 days for them to look at the vehicle, made me collect every oil change receipt for them to say I did not maintain my vehicle. after 13 days they submitted their findings to Hyundai Canada, who then denied the recall claim. Shame on you Superior Hyundai and Hyundai Canada. This is a problem caused by your manufacturer on your motor. There was a recall that you will not go good for. After owning 3 Hyundai vehicles, I will never purchase another, nor will I ever recommend a Hyundai vehicle. Not to mention Superior Hundai also attempted to make me purchase 4 new tires for an all wheel drive vehicle I don’t even own. I may be a female but be assured I am not stupid.