73 Ontario Hyundai Dealers

Our Salesperson Matt Boutin was fantastic-he was very - Dave DaCosta

Our Salesperson Matt Boutin was fantastic-he was very thorough and took the time to show us each car. The service department installed the HITCH and took care of our needs. Thank You so much for all your help: the car is fantastic!!! Definetly will refer Newmarket Hyundai to friends-Thanks Dave

I recently bought a new Venue and my salesperson Chris - Shawn

I recently bought a new Venue and my salesperson Chris Milner was excellent to deal with. He made the entire process simple and painless. I would highly recommend him to anyone shopping for a new Hyundai!

We just purchased our first Hyundai and also our first - Bren and Doug

We just purchased our first Hyundai and also our first hybrid. We have had an amazing experience with Mary-Lou! No pressure, and all the answers. We felt listened to with all of our questions and she helped us immensely with the learning curve of a new vehicle. Throughout the process she encouraged us to make our own decision and be confident it was the right vehicle for us. Her sense of humour was a delight.

Very dissatisfied with service department. - Cruising C.

Very dissatisfied with service department. Waited 2 hours fora simple oil change. Waited at the drive in door 10 minutes because cars were backed up inside. I finally went in and was told they were 15 minutes behind. I toldhim I would wait for my car. My last oil change before this one took 1 1/2 hours. Very poor service.

Ordered a 2025 Santa Fe Trend Hybrid in May 2024. - mikemandy

Ordered a 2025 Santa Fe Trend Hybrid in May 2024. it arrived as promised Oct. 2024. We were advised along the way of build & delivery date by Karan. Hamilton Hyundai dealership has a professional approach to customers wants & needs. Overall it was a very good experience.

Just a shout out to Kathie Foster in particular (yes, the - peters

Just a shout out to Kathie Foster in particular (yes, the cat lady) who exemplifies what excellent service and commitment to the customer experience should look like. We had some problems with Hyundai Canada and Kathie came on board and championed our situation. I am not a very approachable person and don't like to have my personal space invaded. It's just who I am. Kathie got/gave a hug today. If the enormity of this is lost on you, then I can only try to understand.

BEWARE of the Service Department! - Beware

BEWARE of the Service Department!! Hard to believe and disgusting, but could happen to you. Took my vehicle in for an oil change and tire rotation. They said my back brakes and rotors had to be replaced, right away, $850. My vehicle was not even three years old with 33,000 kms and I hadn’t detected any hint of a problem. I asked for the parts. There’s no way those brakes and rotors came off of my car!! Stopped by a privately owned auto repair shop and showed them to a mechanic there. He agreed and said “But what can you do about it”. Unfortunately, nothing. BUT, I can let other customers know to BEWARE!!

I recently bought a 2025 Venue Ultimate from Attrell - Damian Ali

I recently bought a 2025 Venue Ultimate from Attrell Hyundai, in Brampton. This was the second vehicle I purchased from this dealership. The salesperson who dealt with me was Paul DanPaul. He was very patient with me over the course of three visits and two test-drives before I made my final decision. Sales Manager Connor Attrell authorized a very good price for the new vehicle and I was satisfied with the amount I received for the trade-in of my old vehicle. I was told that the new Venue would not arrive for about 6 weeks, but Connor obtained the vehicle in the colour I wanted from another GTA dealership within a week of making my purchase. I am very satisfied with my new Venue Ultimate and grateful for the wonderful service I received at Attrell Hyundai.

I purchased a 2024 Tucson last month. - David E

I purchased a 2024 Tucson last month. It was a very disappointing experience purchasing the vehicle from Stratford Hyundai part of the 401 Group of companies. The salesmen use many deceptive techniques to get the sale and several additional items are added to the purchase price. I do acknowledge it is the customers responsibility to know what they are signing but the dealership should be more customer focused. If you are not a strong negotiator avoid purchasing a vehicle from this dealership.

Very dishonest finance manager and the general manager - Adam

Very dishonest finance manager and the general manager uses the new cars to commute to work from half an hour away. This dealership seems to be very dishonest and has not reached out to me in a week after raising the below concerns with them. The finance manager did the classic high pressure sales to get us to agree to an extended warranty. We removed a lot of the things included so we could get the price close to our budget because we wanted the rust protect they were offering. We had already signed and put money down at this point, but she didn't tell us that she had added an extra 6 months to the term without telling us, which we only later found out. We talked on the phone and her response was "well it was written on the paper so it's not my fault." [note: the paper was just a finance worksheet, not an official quote, which had been written all over and had not been fully explained] This is absolutely not how this works when making changes to a contract, and is illegal. My wife and I had come in with our children, so maybe they saw an opportunity to do this to use while we were distracted, I don't know. Also, the purchase agreement for the car says "max 10 kms driven" but when we picked it up it had 600 kms already on it. When I asked the GM about this he answered "well I live in Embrun." So the manager may use your new car to commute to work for several weeks before giving it to you, and will put on the official paperwork that it was only driven 10 kms. I was very shocked with how honest he was with me about driving the new cars but he didn't yet know I was the person who had a fast one pulled on him by the finance manager. He probably wouldn't have said that if he knew. The only bright spot was our sales person Maelle. She was fantastic to deal with, despite all of the other issues.

I brought my vehicle in for a recall they don't have - Raymond

I brought my vehicle in for a recall they don't have loner car for you when they need to keep your vehicle for more than a day secondly I went to pick up my vehicle the next morning the service advisor had said the car was left in side because it had under bodyguard done so I went outside to find the vehicle was left outside over night and there was freezing rain the car was frozen over and I didn't have a winter scrapper so I was able to drive the vehicle up closer to the building so I can leave the vehicle warm and defrost the windows all of a sudden I basically being verbally attacked to move my vehicle instead of offering me a snow scrapper and was told that I'm not special and need to move the vehicle I have been buying santa fe from this location bank street hyundai for a long time 4 vehicle's this will be the last one when you buy your vehicle they treat you like you are very important to them then the service advisor get there hands on you I just felt so disrespected thanks for this terrible experience Garry service advisor

Sebastian was my sales person and I was very pleased with - gabby jeans

Sebastian was my sales person and I was very pleased with his service and I would recommend his services as well as Burlington Hyundai

Brought my car in for front end issues after hitting a - mjt

Brought my car in for front end issues after hitting a curb. Michelle looked after me right away, took the car in and provided me with an estimate and photos of the damage. Parts were ordered and my vehicle was ready a couple of days later. Michelle was fantastic and went out of her way to keep me informed of the repair process. Would definitely recommend this dealership.

[Samir Abdulmenan] at [Hyundai Ajax] I recently had - nisha

[Samir Abdulmenan] at [Hyundai Ajax] I recently had the pleasure of purchasing a new car from Hyundai Ajax, and I can’t say enough good things about my experience, all thanks to Samir Abdulmenan. From the moment I walked in, he made me feel welcomed and comfortable. Samir took the time to understand my needs and preferences, guiding me through a range of options without any pressure. He had a deep knowledge of cars and was able to answer all of my questions, which made the decision-making process much easier. I appreciated that he listened to my budget concerns while still showing me vehicles that exceeded my expectations. What stood out the most was Samir's genuine enthusiasm for helping me find the perfect car. He tirelessly worked to ensure I was satisfied with my choice.

I went to Cooksville Hyundai to get an AC inspection done - saumyakinger

I went to Cooksville Hyundai to get an AC inspection done as it was blowing Hot air in 30 degrees outside. Post a 10 min inspection, service guy came back and said the refrigerant was contaminated and our machine can’t pull the gas out. They claimed I had the wrong refrigerant installed and asked me to take it to another agency where I got my service done from 5 months ago as they claimed they could have done something to refrigerant. I called Kingcross Hyundai and they said nothing was touched related to AC in a oil change service of course. I tried to push cooksville to give me a solution or tell me what the actual issue is as the service was done 5 months ago and AC stopped working 2 days ago. They just basically told me to give them $170 bucks for a worthless inspection and go away in simple words.  I found time to drive 1.5 hour in 30 degrees from mississauga to Kingcross Scarborough location after a week and pay another $170 inspection fee to them due to cooksville's incapability.  Within 10 mins, they found a bird behind the bumper that had the whole AC condenser sheet damaged that caused refrigerant freon gas to leak. They told me the fix was to replace condenser sheet and recharge the gas for $1100 total. I was happy paying the inspection fee to them as they actually found the issue.  I went back to Cooksville hyundai to speak to their Service Manager Phil Scolieri which I thought would be a help considering his position which I am not sure how an incapable person got posted on. I asked him why their rookie mechanic did not tell me the actual issue being the whole condenser sheet being damaged and a literal dead bird sitting in the car and his reply was "Mechanic must have missed it" . I told him the job their team was paid for, was not done properly and the information provided "Refrigerant contaminated" was worthless as I still had to pay another location for the same job they were supposed to do. Phil's reply was "Charge is for the time Mechanic puts into the vehicle, He still worked on it". Even though I was told to take the car to another agency and the time technician put was worthless, I asked him the $170 is hourly however the max time your mechanic put was 10 mins. Phil's response "No, it was more time actually as we do a car wash as well".  I am filing this case with the consumer board as this had me suffer in peak heat for 3 weeks in addition to costing me worthless inspection fees and mental distress of trying to make a guy called Phil understand his job.

My auto body shop sent me to Gyro Hyundai to have the - Cathysmith123

My auto body shop sent me to Gyro Hyundai to have the Blind Spot Detection sensor recalibrated after an accident. Despite Gyro being told by the body shop that I’d be leaving the car for the day, I said I needed the car in 2 hours and would wait, or return another day. Fuad and the service tech were very accommodating! Car was done in 2 hours. Fuad is a very friendly and positive ambassador for Gyro Hyundai and deserves kudos for his customer service focus!

I have had a very bad experience with Bolton Hyundai. - Jagdeep Bedi

I have had a very bad experience with Bolton Hyundai. I am writing feedback after 3 months of my car purchase. I bought a Tucson 22 model, and they gave me full assurance that this is a certified car and all, but just after 2 months, it started giving an issue of oil leakage. When I went to them for the issue, they suggested I get the fuel injector cleaned and charged me $350. They said that this came under wear and tear. If it is part of wear and tear, they could check it before giving it to the customer. How come wear and tear happened just in 3 months. Their sales team is very smart and can sell anything to you at a high price. Once the car is sold, they least bother about the service. Don't get into that trap. I am escalating the issue to Performace Group as well as Canada Hyundai for a better resolution. Jagdeep

Excellent Service by Service department, Thank you - Ahmed

Excellent Service by Service department, Thank you Wilson. Happy to return and give you my business.

I got my 2015 Santa Fe serviced on September 11/24 at - Den Pej

I got my 2015 Santa Fe serviced on September 11/24 at Streetsville/Nav Bhattia’s Hyundai (SO #471943) to have the starter, front wheel, and brake and tail lights that were all acting up or malfunctioning looked at. I was taken care of in the service shop by the assistant service manager Chetan Batra and Omar, both of whom were great in person. An Uber was arranged to take me back home which was nice. Total charges for a new battery, ball joint and 2 lights was $830 or so - very, very pricey. I was told the starter was perfectly fine but right after I left to run some errands that late afternoon, the starter was still acting up. I emailed Chetan 4 times that same evening, with each email containing videos I took of the dashboard while the starter malfunctioned. He didn’t respond to any of my emails. On September 13th I got a call from a female named Alia from Streetsville/Nav Bhattia’s Hyundai to see how my recent service experience was, to which I responded that I wasn’t very satisfied, explained the situation to her and requested a manager call me back. She advised me that one would but to date, as of this writing on October 5th, nobody ever bothered to call me. This lack of accountability and behavior is shameful, having been clearly exhibited at different levels of the location or organization. Based on my poor customer experience, I wouldn’t recommend anyone getting their car serviced here… one can only imagine that the sales department may be as poor but who knows really.

Extremely hard sell! - lmcguire6

Extremely hard sell! We went in to look at the Kona N-Line Ultimate, Found out it could not be had with any interior but black faux suede. Then the upsell startedon a Tucson Hybrid Ultimate. They would NOT give me a price for my trade, a 2019 Cadillac XT4 with full load. After 3 hours, we managed to escape. Since then they have been calling, but thanks to call display, we don’t answer. They have left messages about finfing the colour we wanted, and we never said. By the way, the next day we went down the street to Mike Fair Cadillac and, after a very pleasant hour and a half, had reached a deal on a new XT4 in a nice colour combination, with a perfect list of options.

Each a bad service, I will not refer anyone. - Bhupinder Dadiala

Each a bad service, I will not refer anyone. Just sale the vahicle that's it, second day nobody will even reply properly.

Car has been sitting at dealership since october 16th - Melanie P.

Car has been sitting at dealership since october 16th 2024 and now november 29th. No news yet if engine is on warranty, Never buy at this dealership. No come back from rep. I am the one who have to call every week still without news. Even hyundai canada isn't even returning my calls. Nothing good to say about this place.

Took my daughter’s car for a recall and had problems with - normanwalker957

Took my daughter’s car for a recall and had problems with the car after it was completed.

This dealership is a rip off. - justcheryl_3

This dealership is a rip off.. I was there in 2023 with a dead battery, they wanted to charge me 150 for a test, when I already knew it was the battery. They wanted to charge me 695.00 for a new OEM Battery when other dealerships only charge 556.00, which is outrages at that price as well. I also needed a new flasher light on the back of my car and when I talked to the mechanic about it he told me that it would be expensive because they have to hand solder each new bulb onto the strip. Which is absolutely ridiculous, nobody solders bulbs on, they are solid state parts. I was charged 75.00 to install a light strip. That's how they were able to build that big new showroom, they RIP you off. Disgraceful!! I would give them a 0 if I could!! I went to Maple Hyundai and got a cheaper battery and better service.

Their Service department is terrible. - 2twigger

Their Service department is terrible. 2023 Hyundia Tuscon Hybrid purchased new at another dealer because the wait time for a new one was 16months according to the salesman. Never had a problem with the dealer I purchased from but it was a rather lengthy trip for service (oil) etc. but made the trip because I was not happy with the Collingwood service Department. While making a trip home, all the error lights came on the front screen AT LEAST 20, AND then the emergency brake light came on when I parked the vehicle so I called the nearest service department,(Collingwood) and was told that they could not even consider taking this vehicle in for repair (down a Tech) and when I talked to the General Manager(Collingwood) I was told to take it back to "where you bought it " (We don't have time) then he suggested that I take it to another "newer" dealer because they might not be as busy !! Well, I called my dealer in Owen Sound, told them about the issue and the treatment in Collingwood and they called CAA had the Vehicle on a Flat bed for delivery to them and then supplied another vehicle to be used until they can find the error issue and repair mine. STAY AWAY from this DEALERSHIP in Collingwood. Nobody needs these attitudes and the problems they create for purchasers

They told me an oil change would be $85+tx. - Dborg

They told me an oil change would be $85+tx. When I went in they said it starts at $85 and could be as high as$150. When I questioned him regarding the high price. He said “I will see what I can do”. An oil change should be a fixed price for make and model. The service manager showed up and said they would do it for $85+tx. The people in the service dept.are dishonest and scamming their customers.

Full of lie when you buy a vehicle from them saying oil... - Raj

Full of lie when you buy a vehicle from them saying oil change for free and tire change life time and warranty info full of lie overall customer experience bad and said rust proof but car is full of rust

The people at Branford Hyundai are so friendly and easy - nalais@me.com

The people at Branford Hyundai are so friendly and easy to talk to. They make this dealership a welcoming place to be.

Motor blew in my 2017 Tucson with only 80,000km on it. - alexiagirl_25

Motor blew in my 2017 Tucson with only 80,000km on it. Brought it to the dealership to find that there was a recall in 2021 that I was not aware of. It took over 10 days for them to look at the vehicle, made me collect every oil change receipt for them to say I did not maintain my vehicle. after 13 days they submitted their findings to Hyundai Canada, who then denied the recall claim. Shame on you Superior Hyundai and Hyundai Canada. This is a problem caused by your manufacturer on your motor. There was a recall that you will not go good for. After owning 3 Hyundai vehicles, I will never purchase another, nor will I ever recommend a Hyundai vehicle. Not to mention Superior Hundai also attempted to make me purchase 4 new tires for an all wheel drive vehicle I don’t even own. I may be a female but be assured I am not stupid.

Very good experience. - Camper

Very good experience. Dave answered all our questions and if he did not have the information he found someone who could answer our questions. Service department also very ready to help .