73 British Columbia Used Car Dealers

xxxxtiest dealership for warranty claims on batteries - nikul.vaghela

xxxxtiest dealership for warranty claims on batteries scam you with pro rata warranties costco best warranties

Dishonest dealership, charged for a rear brake job that - Ex customer

Dishonest dealership, charged for a rear brake job that was never done, paperwork to prove it..

Just purchased a 2022 Dodge Ram 1500. - Bob Williams

Just purchased a 2022 Dodge Ram 1500. Kendra was extremely helpful, professional & personable. I highly recommend Abbotsford Volkswagen, the staff & Kendra! It was worth the drive out from Vancouver & will return.

Service Dept- great service as always from Murray / - Lynne - Sahara

Service Dept- great service as always from Murray / Brenda / Kelsey. Issue with my 2017 Wrangler Sahara (lights & wipers). I recommend these wonderful service team! Thanks, Lynne

I just bought a 2025 Mazda CX5 from Courtenay Mazda and - Lloyd

I just bought a 2025 Mazda CX5 from Courtenay Mazda and my first impressions of the car are very favourable. Nice car to drive,handles great. Still getting used to it so will see how that goes in the future. What I did want to comment on was the trade in experience. First I looked the vehicle over and took a test drive with the salesperson, Benoit. Very personable and no pressure. Next was the normal meeting you need to have with the sales manager. I have had some good conversations with Mike Milne who has many years experience in the car industry. My first meeting with Mike was months ago, we did not come to an agreement at that time. I shopped a few other dealerships in the meantime. One thing I found with the other dealerships is they always give a low ball fiqure to see if you will take it, and if that doesn't work they will eventually come to a more reasonable price. Mike is very honest up front and has earned my trust. He will tell you what your car is worth the first time. It was his honesty and the Mazda reputation that made me decide to purchase the vehicle I did. Have not dealt with the service department yet but I am hoping for the best there. The administration staff was also very pleasant to deal with. - So far so good--. Lloyd H

Extremely supportive knowledgeable team. - Elise leyland

Extremely supportive knowledgeable team. Very grateful Thanks for both sales and service people. Too many good folks to remember their names. Highly recommend For both sales and service Thank you again Elise

One of the employees, Brad Smith was very unprofessional - kevin

One of the employees, Brad Smith was very unprofessional and kept vaping in my friends face while we were looking at their inventory. Would not recommend this dealership

Don't buy car from in this auto dealer if you are not the - buxiashan

Don't buy car from in this auto dealer if you are not the expert. You don't know where they setup the trap for you. my experience.

Go see Francine! - YukonPGers

Being from the Yukon and having a short timeline - Francine was wonderful to deal with. She was friendly, honest and both her and her staff went above and beyond for us. We didn't want to drive home on all-season tires, thus they gave us a stellar deal on top of the line winter tires and then FedExed our tires to the Yukon.... they arrived before we did!

Never trade in your car there all the sales managers and - juliapark71

Never trade in your car there all the sales managers and advisors will rip off you. Never deal with anybody there

Michael Beck was very professional and understanding - salimm

Michael Beck was very professional and understanding about my service issue. Michael explained to me very kindly and knows his job very well Michael is very good at what he does. Thank-you

I recently had a very concerning experience involving - Chad

I recently had a very concerning experience involving both a previous vehicle purchase and a recent attempted transaction with this dealership. For fairness, I want to clarify that the lien issue on the trade-in vehicle was not caused by the dealership, and I was personally unaware of the remaining lien balance until it was discovered during the transaction process. My concerns are primarily related to how the situation was handled afterward, including communication, transparency, refusal to provide written explanations, and conflicting verbal mechanical claims. During the recent transaction, financing and insurance paperwork had already been completed on a 2020 Ford F-150 XLT before the dealership later discovered a lien on the trade-in vehicle. The vehicle delivery was then withheld while the situation was being addressed. The interaction became extremely heated and stressful, and I was verbally told my current Ram required both a new engine and transmission, despite no written diagnostic report being provided when requested. After the transaction was unwound and the F-150 never left the lot, we were also required to cancel insurance immediately and pay approximately $168, but no written itemized explanation for the charge was provided despite being requested. I also want to mention my previous experience with a Ram 1500 purchased from this dealership. The truck was purchased at approximately 146,000 km and by around 200,500 km — roughly 54,500 km later over about 2.5 years — it developed major engine-related problems including symptoms commonly associated with Hemi lifter/camshaft failure (“Hemi tick”). While I understand used vehicles can develop issues over time, this experience significantly reduced my confidence overall. My family and people close to us have been dealing with this dealership for over 10 years and between family members and friends, more than 7 vehicles have been purchased over time. In my personal experience, many of those vehicles eventually developed significant issues, yet people continued returning because they trusted the dealership and were repeatedly encouraged into new financing arrangements and replacement vehicles. Looking back now, I personally feel like I finally recognized a repeating cycle that I no longer wanted to continue participating in. Additionally, sometime around mid last year, I felt pressured by dealership staff to refer friends and acquaintances to purchase vehicles through them with promises of referral bonuses or compensation. In my experience, the dealership repeatedly delayed or failed to follow through clearly regarding those referral incentives, which added further frustration and distrust. In my opinion, some of the sales tactics used felt extremely aggressive and predatory. Buyers should be prepared for pressure tactics and should carefully verify all financing information independently. I would also advise people to be cautious if they are suddenly encouraged to switch vehicles or are told “the bank won’t approve” or “the bank won’t accept” certain terms after significant paperwork has already been completed. I also have concerns regarding financing advertisements displayed on the dealership’s website, including advertised low interest rates such as 2.99% financing. In my experience, when those rates were discussed in person, explanations were given that the difference would instead somehow be deducted from the vehicle price, however the actual financing paperwork and final numbers did not appear to reflect what was initially represented. I strongly encourage buyers to carefully read all financing documents and independently calculate the real total cost of borrowing before signing anything. I strongly encourage anyone purchasing a used vehicle to: obtain an independent pre-purchase inspection, verify financing and lien details independently, request written diagnostics/documentation, independently review all financing terms, and avoid rushing into long-term

Deals written on scraps of paper with ambiguous meaning, - hacoah

Deals written on scraps of paper with ambiguous meaning, agreements made and not honored, and the most abusive after-sale pressure to buy a warranty I have ever encountered. I was kept for 3 and a half hours in a small, hot room, seated next to a roaring ventilator while they offered one deal after another and refused to settle the final documents so I could get my vehicle and get the xxxx out of there. Finally, to get them off my back, I called my mechanic who said get the best warranty version because otherwise very little is covered. Salesman said okay here is the best. Turned out, 11 months later, leaky radiator not covered. Warranty is not the best on offer. Dealer response. Too bad. Not our concern. Basically, you signed it, sucker.

I bought a 2016 GMC Canyon off Debbie England. - Debbie England is a scam artist.

I bought a 2016 GMC Canyon off Debbie England. DO NOT go here, they will rip you off. In less than two years of owning this truck I've had to cough up $$10,000 in repairs. One for a new transmission, another for a water pump. I was told I could refinance the truck in a year or so to get a better rate. This was a flat our LIE, she worked in banking for 16 years. I called the number she gave me incase I ever had any questions (I wanted to ask about insurance) and she ignored my calls. Evidently it appears she doesn't even own this dealership anymore? No wonder she was going through a divorce, I hope no other men or customers fall victim to this garbage of a human.

Amazing service! - Veroniquebjorkman

Amazing service! They took us in and got us back on the road without an appointment. Friendly and helpful, thank you!

Thanks to Gabi for arranging my trade-in. - Warn

Thanks to Gabi for arranging my trade-in. Typically used for used is not dealt with as a high priority. Treated very well and every thing went smoothly as possible. Reccomended

Excellent service, very friendly staff, the entire - Nasi

Excellent service, very friendly staff, the entire experience was pleasant. Thanks again King of Cars bc and amar

Just purchased a 2026 Hyundai Tucson. - Will Be Back

Just purchased a 2026 Hyundai Tucson. This is our second vehicle purchase from this dealer in 4 years. We have always found the sales (Casey) and finance (Jennifer) depts to be patient and professional.

1 Star is too many. - unhappy with Applewood motors

1 Star is too many. Applewood continues to harass us after ripping us off 2+ yrs ago. "new management", "want to make it better"... on and on the lies go. We were loyal to Applewood, bought 3 vehicles. DON'T WASTE YOUR TIME OR MONEY HERE. THEY ARE DISHONEST. BUYER BEWARE, BUYER BEWARE. GO ELSEWHERE

We purchased a truck from Titanium Ford through their - Denise

We purchased a truck from Titanium Ford through their Alberta side, where they deliver vehicles out of Edmonton to customers here. From start to finish, this has been one of the worst experiences we’ve ever had. When the truck was delivered to our place in the foothills, my husband immediately noticed something wasn’t right. There was a substance sprayed up underneath the truck and all over the inside of the tailgate. He took pictures and told them right away. It looked like antifreeze, which is not something you just ignore. We were told it would be taken back to Edmonton and dealt with. That never happened. They also claimed the truck had been fully inspected before we received it. It clearly was not. They signed off on an inspection that wasn’t actually done. When Jeff took it in for its first oil change, and we hadn’t even put 8,000 km on it yet, we were told the fluids were already in poor condition. The rear axle fluid, which should be red, was black. That should never happen on a vehicle that was supposedly inspected and ready for sale. When the truck was supposedly taken back to Edmonton to be looked at, we had more issues. We later asked for paperwork showing what had been fixed, and were told nothing had been done at all. So we were told one thing, but the truth was something completely different. We’ve since contacted Titanium Ford expecting them to take responsibility and make this right, because this vehicle should never have been sold in that condition. Instead, they’ve said they are not responsible. That’s unacceptable. This has been frustrating, disappointing, and honestly exhausting to deal with. We would not recommend Titanium Ford to anyone. If you’re thinking about buying from them, I would strongly suggest you think twice.

They epitomize excellent customer service! Darren and... - Rutendo

They epitomize excellent customer service! Darren and Trent are a cheerful and trustworthy team. They picked me up from my house on a Sunday morning with my new car and I drove back to the dealership with them so that I could have a feel of the car before finalizing everything. They perform great due diligence, provide all car history and educate you on the strengths and weaknesses of your car model, ensuring the car is perfect for you!

Pretentious dealership. - allineedisacar

Pretentious dealership. Walk in there if you'd like to be judged about how poor you are. All you get back is a condescending response to your genuine inquiry.

Outstanding purchase experience and follow up from Blair... - 08SierraSLT

Outstanding purchase experience and follow up from Blair MacKeigan and the team at Turner VW. We were searching for a specific vehicle (Alltrack), and had several to choose from at various dealers in BC. Straightforward, honest communication from Blair brought our business to Turner in spite of several options closer to Van Isle. We are knowledgeable about the auto business, and have high expectations of sales teams, Blair exceeded our expectations throughout the entire process, as did the rest of the team as we worked out details on some additional options we wanted on the car before purchase, and doing long distance resolution of a minor issue with the hood wrap. Highly recommended!

I cannot say enough about this dealership, especially - Diane

I cannot say enough about this dealership, especially Jimmy for getting me out of my Mazda2 and into a 2017 Audi with less then fair credit! I am beyond thankful and grateful for Jimmy's help and very friendly personality as well as Ken for bringing my new car over to the island right to my door! Great experience all around!

I purchased a 2019 Jaguar F-Pace from Fraser Valley - 2019 Jag major engine failure

I purchased a 2019 Jaguar F-Pace from Fraser Valley Pre-Owned with the written condition that a camshaft sensor issue be repaired prior to delivery. Less than a year later, the engine suffered a catastrophic failure directly related to that 'repair.' The Facts: • Missing Records: The executive team (SVP and GM) have admitted in writing that they have no invoice or record of the mandatory repair they claimed to have performed, citing that their third-party shop 'changed structure.' This is a clear failure of their statutory duty under the Motor Dealer Act. • Lack of Communication: I attempted to report a recurring check engine light numerous times shortly after purchase, but my calls were consistently ignored by the dealership staff. • Misleading Information: Management attempted to frame this as a 'high mileage' issue by misrepresenting my mileage as being over 100k, when the vehicle actually had 89k km. Despite escalating this to the Pioneer Auto Group executive level, they have denied all responsibility and even suggested irregular warranty 'upgrades' to cover the failure after the fact. A formal complaint has been filed with the Vehicle Sales Authority of BC (VSA). I strongly advise any potential buyers to double-check that this dealership actually has physical copies of their service records before signing a contract.

My salesman was Landon. - bonnivaughan

My salesman was Landon. He was getting the vehicle I inquired about by phone ready for when I showed up. It was ready to go for a test drive as soon as I got there. He was polite, personable and very knowledgeable. Thank you Landon for making the experience smooth and pain free.

Crazy upselling of maintenance services. - hedgesaver

Crazy upselling of maintenance services. I took my Rogue there for service... oil change and brake inspection and safety inspection. They called and said I needed a CVT fluid replacement. I didn't have the manual with me so I said yes. When I picked up the car I was shocked to see I was paying almost 400 dollars for the fluid replacement. When I got home I checked the manual and it said the replacement was not required.

AFTER DAYS OF DISCUSIONS AND ARRANGEMENTS MADE FOR PICK... - peanut

AFTER DAYS OF DISCUSIONS AND ARRANGEMENTS MADE FOR PICK UP AS WE LIVE IN THE OKANAGAN AND MUST TRAVEL.ON THE LAST DAY BEFORE PICK UP I CALLED THEM TO VEARIFY INSPECTION DONE AS THEY SAY AND QUESTIONED THEM IN REGARDS TO SAFETY OF VEHICLE ETC AS IAM DISABLED AND CANNOT FIX ON ROADSIDE .THEY CALLED ME BACK LATER TO CANCEL DEAL AFTER I MADE NUMEROUS RUNS TO BANK FOR FINCANCIAL FUNDS AND JUST BECAUSE I ASKED QUESTIONS THEY DID WHAT I NEVER WOULD HAVE THOUGHT AS MY WIFE AND I HAD ARRANGED OUR CAMPING SPOTS IN SEVERAL AREAS AND WILL LOOSE OUR CASH .AS WE WERE BUYING A OLDER CAMPER WITH TRUCK .I QUESS THE TRUTH COMES OUT AS WAS SAID ON REVIEWS ABOUT THIS COMPANY .ALL I CAN SAY STAY AWAY FROM THESE PERSONS AS THEY ARE NOT HONEST PERSONS . BEWARE OF PERSONS WHO CANOT EXCEPT QUESTIONS ABOUT THEIR PRODUCTS .

car was a lemon- Daryll knew this as the mechanic I went... - Jen

car was a lemon- Daryll knew this as the mechanic I went to ti to fix it said “oh, this is the car with the hard start” - lost $8800 on a vehicle not worth repairing

Ryan at Downtown Kia was honest, professional, and - peteroh

Ryan at Downtown Kia was honest, professional, and provided excellent service. Highly recommend him if you’re looking for a smooth and trustworthy car-buying experience.