36 British Columbia Toyota Dealers

The best car buying experience! - Whitelites

The best car buying experience! Very transparent with all fees, detailed explanation of options, very informative, and friendly to boot! Want to buy another car because they are so trustworthy!

Had a wonderful experience at Kelowna Toyota buying a - Jess

Had a wonderful experience at Kelowna Toyota buying a used vehicle. The staff are very friendly, knowledgeable and kind. There was at no point any pressure from anyone there and they were able to help my husband and I find a vehicle after 5 months of searching. I cannot speak more highly of these wonderful people. Thank you again Brendan, Shawnee, Jake, Indy, Matteo, and Leila for the wonderful experience. And thank you to the great reception ladies at the front. You all are wonderful! We went to several other dealerships and they did not compare in the slightest to Toyota. The staff were very accommodating to our needs.

We have purchased three Toyotas from this dealership. - lillywest

We have purchased three Toyotas from this dealership. The service department and sales are excellent

My wife and I would like to recognize Phillip Mai for the - Siggy

My wife and I would like to recognize Phillip Mai for the outstanding service he provided throughout our truck purchase. From the moment he saw us walking through the dealership parking lot, he approached us in a friendly and professional manner and took the time to understand exactly what we were looking for. He quickly assessed our needs and provided honest, knowledgeable recommendations on the various truck models, clearly explaining the pros and cons of each option. At no point did we feel pressured or pushed toward a particular vehicle. Instead, he gave us the facts we needed to make an informed decision, which we greatly appreciated. Phillip encouraged us to take the truck for a test drive to ensure it was the right fit, and he patiently answered all our questions along the way. He also worked with his manager to help negotiate a better price, which ultimately played a significant role in our decision to move forward with the purchase. What stood out most was Phil's integrity, professionalism, and personable nature. He was knowledgeable without being pushy, honest without the typical sales pitch, and genuinely focused on helping us find the right vehicle rather than simply making a sale. It was a pleasure dealing with him, and he made the entire experience enjoyable and stress-free. We must also thank the employees that assisted us to complete the purchase, including Financing (Tony), Insurance Representative & the crew that got the vehicle ready for us to take home, and the walk through of the vehicle. We would not hesitate to recommend Phil to family and friends and would gladly work with him again in the future.

I am here to rave about the excellent treatment I - saj2026

I am here to rave about the excellent treatment I received from Greg Yung, sales rep of Langley Toyota. I was a customer who required the utmost patience as my decision making process was very slow and emotional. I was in the dealership for nearly 5 hours and Greg was with me every step of the way. He was beautifully human with me, compassionate and yet still a strong sales man. When in the end it was between purchasing a car from Langley Toyota or another dealership in Surrey, what won me over was the humane and caring treatment I received from Greg, hands down. I drove away with a 2024 Toyota RAV4-- a beautifully strong vehicle for the long haul drives I regularly do. I continue to be very grateful for the purchase. I see on this website others sending positive reviews about Greg. I am not at all surprised. If you are looking to buy a car from Langley Toyota, ask for Greg Yung-- you won't regret it.

Westminster Toyota staff were super friendly and helpful. - Krish Khasnobish

Westminster Toyota staff were super friendly and helpful. They had great service, were trustworthy, and were open to any concerns I had. They were fair during negotiations of price and I left feeling happy and at peace.

Linda was very helpful, friendly, and professional. - edegrano

Linda was very helpful, friendly, and professional. She made the whole process easy and took the time to answer all our questions. We really appreciate the excellent service and would highly recommend her!

BUYER BEWARE: Unfair Warranty Practices at Vernon Toyota - leaamelia2020

BUYER BEWARE: Unfair Warranty Practices at Vernon Toyota ⚠️ ​I want to share a incredibly frustrating experience my mom, Liz, just had with this dealership to warn others before they buy a used vehicle here. ​At the end of April, she purchased a used Toyota RAV4, feeling safe and assured by their 3-month/3,000 km warranty. ​Unfortunately, after driving it for just one week, the vehicle started making a loud vibration noise. She thought it sas probably something minor however she called the dealership to get it looked at, but they told her they couldn't fit her in for an inspection for several weeks. ​When they finally took the vehicle in, they diagnosed a faulty torque converter—a massive $5,000 repair (why was this not caught before selling ?) ​To make matters worse, the dealership is now refusing to cover the cost under warranty because she is 500 km over the mileage limit. She was well within the mileage limit when she first reported the issue, but because of their scheduling delays, they are wiping their hands of it. ​After already spending thousands of dollars on a used SUV, she is now on the hook for a $5,000 bill. It is crystal clear that this dealership only cares about you until they get your money. ​Please think twice before buying a used vehicle here. They do not stand behind their warranties or their customers!

A shout out for Product Advisor Jay Dick and JP Toyota - keninvictoria

A shout out for Product Advisor Jay Dick and JP Toyota Sales, Victoria, BC. Jay was cordial, well informed and a pleasure to deal with; no pushy sales. My plans changed and I had to ask for my deposit back. That was returned without issue. Would certainly buy a Toyota from this dealership.

Switched to Toyota Tundra after our son survived a - S.Richards

Switched to Toyota Tundra after our son survived a horrendous accident in one on the Cocaholla highway. We were so impressed with the safety features that we switched from GMC to Toyota. Martin Longmore of Penticton Toyota did a stellar job of helping us find what we wanted. I highly recommend giving this dealership a try.

My experience with Jim Pattison Toyota Northshore has - EDavis

My experience with Jim Pattison Toyota Northshore has been a bit of a journey. What started out as a great experience unfortunately became less positive for a period of time, but I am very happy to say that it ultimately ended spectacularly. The difference was Jeremy Schaab, the new General Manager. Jeremy is an amazing and, in my view, much needed addition to the dealership. He took the time to listen, understand what had happened and, most importantly, made me feel like a valued Toyota customer. I had purchased a nearly new Prius with only a few kilometres on it elsewhere, something another employee had made a point of noting and making me feel less than welcome for not buying it there (I had tried). Jeremy took the exact opposite approach. He made it very clear that regardless of where I purchased my Prius, I was welcome at Jim Pattison Toyota Northshore and that they would be happy to have my business and look after my vehicle going forward. That may sound like a small thing, but customer service is often about how you make someone feel, particularly when something has not gone quite right. Jeremy completely turned my experience around. It says a great deal about a leader when they are prepared to step in, listen and personally make sure a customer leaves feeling differently than when they arrived. Jeremy did exactly that. I am genuinely impressed with how everything was ultimately handled and feel very comfortable bringing my Prius to Jim Pattison Toyota Northshore for service going forward. A spectacular ending to an experience that could very easily have gone the other way. Thank you, Jeremy.

Great service at the Sun Country Toyota in Kamloops and - petelahucik2020

Great service at the Sun Country Toyota in Kamloops and Hayden was as always thorough and excellent - #1

Michael Beck was very professional and understanding - salimm

Michael Beck was very professional and understanding about my service issue. Michael explained to me very kindly and knows his job very well Michael is very good at what he does. Thank-you

The worst service I've ever experienced. - mahdiz

The worst service I've ever experienced. My car was cleaner before the service. Also, Bryan, the representative, is quite disrespectful.

I was so overwhelmed with most amazing purchase - yosybarr

I was so overwhelmed with most amazing purchase experience. Tre was the most kind, respectful, Sales representative I’ve ever had. He was new to the game but just WOW, hey Toyota he is an amazing asset to your team. He went above and beyond always keeping me up to date with my purchase. If he didn’t know the answer he went out of his way to get the info and get back to me. Thank you Tre 😊, and of course I would like to thank the other Tre in finance, you were fabulous. To the two Tre’s I am so grateful that you were the team to help me get to the finish line. Kathleen

When I bought my rav 4 from this dealership I paid for - Tomfgrant

When I bought my rav 4 from this dealership I paid for complete detailing once a year for as long as I owned the car. After a couple of years they told me they no longer have that program and will not honor it going forward. Well I blew up at them, made a scene and they decided that from now on they would detail my car. I did not trust them and demanded that the owner/manager put a note in my file outlining my entitlement. I was assured this was done. It was time for a detailing this week and I made an appointment to have it done. I dropped the car off this Wednesday morning at 8 am and was told the girl doing the detailing would be in soon to start the work. Wasn’t I surprised when I got a call at 10:30 saying my car was ready! Two hours to do a complete detailing! These guys are extremely fast or they are not doing what was promised and the owner/ managers word means nothing to them or anyone else, especially me. I am so sick of fighting with these guys who advertise a locally owned business for many years. They certainly aren’t the Rice family who were so good to deal with. Don’t buy anything extra from these guys unless you want to fight

We recently purchased a 2022 Toyota Venza and had an - ernesto.obieta

We recently purchased a 2022 Toyota Venza and had an amazing experience thanks to Mr. Eman Raguin. He made the entire process smooth and stress-free, guiding us every step of the way. His service was truly outstanding and exceeded our expectations. We are extremely happy with our new vehicle and the exceptional service we received. Highly recommended Mr Eman and Toyota Regency Vancouver!

We had the pleasure of dealing with Alex in sales and he - suebeeseed

We had the pleasure of dealing with Alex in sales and he was great! Knowledgeable and engaging. We felt like we were dealing with a friend not a pushy salesman. Would definitely recommend him! Ryland in finance made the whole procedure smooth and effortless. Thanks Duncan Toyota!

Lee Macdonald did an amazing job of selling us our first - karlamac7

Lee Macdonald did an amazing job of selling us our first EV and explaining how everything works. We had a very positive experience at Nanaimo Toyota!

these guys honor their works, I like to deal with honest - matthew

these guys honor their works, I like to deal with honest and responsible people, glad that I chose to buy my new rav4 from them. I already left a review earlier for new purchase. This review is for services.

Great experience, professional staff and friendly support... - B. Ghashghaee

Great experience, professional staff and friendly support and service. They gave me a peace of mind and left me alone with car to decide which I never seen this in any other dealerships. Usually they stick with you like glue until your brain is washed and getting numb. But in valley Toyota you are absolutely free and comfortable. Manager of used department Dustin he is well educated and knows how to run the business. I do appreciate all the staff kindly specially Shauna. Highly recommended Vally Toyota in Chilliwack ,BC.

Service technician broke the car door handle on the - Tr.a

Service technician broke the car door handle on the driver side When they opened the car door in the shop. They made up a fake check up form without customer signature when the Car was brought into the shop and then took A photo of broken handle. They blame the fault from the car owner and force the car owner to pay the part cost to fix it. After repair Work, the car owner drove it for one week on A light bumpy road. One small part of handle Fall out on the road. The car owner took a careful check and found that the Toyota shop Had installed an old part with a broken hook And did not apply proper glue to secure the Part. The main handle was replaced with cheap, poor quality material bought from Amazon and over charged the car owner. The whole group service staff had cheated The car owner. Terrible service ! Never trust Toyota forever.

The owner of this dealership changes deals without - DonnaM

The owner of this dealership changes deals without discussion, is comfortable ignoring requests for communication, assumes sales and service income while ignoring clients. The staff is comfortable treating long term clients rudely or with a “just trying to do my job” reply. There is something very strange going on with the lack of professional response. Almost like they think they are supposed behave like they do. Off putting.

My husband and I have owned 6 Toyota vehicles over the - Denise Moore

My husband and I have owned 6 Toyota vehicles over the last 40 years. All of our prior experiences were in Ontario and they were all fully satisfactory. We moved to Vancouver Island just over a year ago and were lucky enough to choose Alberni Toyota as our go to dealer. It happens to be the closest to us but there are three within an easy drive. The service Alberni Toyota provides is exceptional. I thought maybe we just lucked in the first day and everyone was on their game but here we are a year later, still shaking our heads at what a pleasure it is to do business with them. The facility has been thoughtfully designed with client comfort in mind - a dedicated and convenient entrance for service where you drive right up and are taken care of, and inside while you wait, there are multiple lounging spaces, reading material, a TV, wifi, beverage options and very clean washrooms. The service staff are happy, friendly, professional and efficient. They appear to actually enjoy what they do. At the end of our appointment our vehicle was returned to us washed, vacuumed, and ready to go. So glad to own a Toyota and so happy with Alberni Toyota for service!

I live an hour away but brought my Rav in for brakes and - maddi.newman

I live an hour away but brought my Rav in for brakes and a service this time instead of my local mechanic because I thought I needed a brake replacement not just a service. Courtesy drive to my friend's house to wait. Everyone so respectful, friendly and accommodating. I was served by Sherri Smith. She phoned to tell me brakes were fine, new brakes definitely not needed yet, but they wd do the service—and replace the battery which happened to be on recall. The entire service and experience there made me feel like royalty. So friendly and accommodating. I used to get my Rav worked on locally but I'm willing to take the longer drive for the excellent and trustworthy services. Their level of customer service is rare these days, to be honest. It was so worth it to go there! It took two visits—one to buy the car 4 years ago and then today's visit—to gain my sincere, forever loyalty.

Terrible service. - Ciesielski.c10

Terrible service. Asked twice to get a replacement screen for my console 2012 4Runner. They brought in wrong model both times, said they would call me when correct one arrived. Never called. Avoid them if possible

Great service overall - CAF

A big thanks to Robert. He was very helpful in explaining what all of my options were pertaining to my brake service. He didn't try to oversell getting my brakes done, as they were good enough to take me well into the next service, I appreciated that as my finances are limited and if he had advised me to get them done instead of waiting, even tho it would have been a hardship, I would have had them serviced. He also told me what to expect at my next service. I liked that fact that my services can be pulled up by computer so he was also able to tell me when the last time my air filter had been changed. The shuttle driver was busy when my car was ready so Robert even picked me up himself. I didn't expect it, but did appreciate the fact that he remembered that I had a new dog at home and was worried about it being left alone too long! Just an example of the small things that add up to excellent service that goes beyond the technical aspect.

Have only ever owned Toyota cars. This is the... - Lynn

Have only ever owned Toyota cars. This is the friendliest, most efficient, fairest dealership with which I’ve dealt. Appreciate very much the knowledge and service provided by Laura Lister and Dave Corrigal.

Andrew and his team were beyond excellent as my wife who - Gary David

Andrew and his team were beyond excellent as my wife who has a terminal illness was eager to get a vehicle that was on order” they expedited the process !! I am grateful beyond belief Thank you for your professionalism and efforts