36 British Columbia Toyota Dealers

An excellent help with purchasing car All process were - Iqbal

An excellent help with purchasing car All process were very smooth During the test drive did explain many features about the car Very happy definitely recommend

Outstanding service, communication and assistance. - Mark

Outstanding service, communication and assistance. Over and above any service any dealer has ever provided me. On annual fall hunt Tacoma rear wheel bearing and seal failed. One call to Peace Country Toyota dealer and they got me in, fixed issue and charged book rate even though job was more difficult. Even called me into shop to show defective bearing and seal. Service and parts staff went out of their way to get me back on rd to camp as fast as possible. I was shocked to see 5 new sales completed in the afternoon while I waited. Now I know, a testament to the business. Thank You to you all. Mark B.

Great customer service. - A.sanjabi

Great customer service. Friendly, quick and on time based on when they said they’d be here.delivery was on time and without any issues,I really appreciate all the helps, specially Cyrus Ghotbi and I would recommend him as experienced, dedicated person who can help you in open road Toyota Port Mody .

Best dealership thanks to gord sales manger and Kalim - michael

Best dealership thanks to gord sales manger and Kalim sales person and awesome service period.

Just purchased a 2024 highlander hybrid XLE. - lawwiebe

Just purchased a 2024 highlander hybrid XLE. Our 4th Toyota and 2nd highlander hybrid. Toyota reliability and resale value is main reason for staying with this manufacturer. Wendell Gillis was excellent to work with and very knowledgeable. Overall, a very good experience and would recommend Kelowna Toyota and Wendell.

Had 2 year service this past Thursday. - mgottner

Had 2 year service this past Thursday. Check-in at 8: 00. Quick. They called my office to inform me it was finished. Picked my car up at lunch!

I am delighted to highly recommend Open Road Toyota for - bethg

I am delighted to highly recommend Open Road Toyota for excellence in service. The superior product is a given and I could not be happier with my purchase of a 2021 Prius Prime. There was a problem with the salesperson I had dealt with in the purchase transaction. That being said these things can happen and it’s not the focus of this review at all. My focus and recommendation is most importantly how the situation was handled. The General Manager, Russell Daniels personally reached out and communicated a thoughtful plan to set the situation to rights and it was clear that he made the time to connect with me as a valued customer. Mr. Daniels introduced me to the Assistant Service Manager, Johnny Ly who was a pleasure to deal with and offered beyond service plus. Johnny made sure every detail was addressed and delivered exceptional service. Between these two representatives of Toyota Canada I could not be more pleased to have purchased a vehicle from this dealership and feel secure that I am in knowledgeable hands that have clearly proven that customer service is not an empty promised but a sure sign of a high value placed on customers to match the value of the superior product they deliver. I will be a lifelong customer and will always be pleased to direct family and friends to Richmond to experience this exceptional dealership.

Destination Toyota Burnaby is in my opinion 5 star - Z

Destination Toyota Burnaby is in my opinion 5 star dealership. Starting with a General Manager Carmine Russo who’s the executive and prime example of excellence and professionalism in the automotive industry. I would highly recommend GM Carmine Russo and his staff to anyone who’s looking for a new or excellent used vehicle . . I bought 5 brand new vehicles and one preowned from this dealership and they never let me down. I also bought new and used vehicles before from the other reputable dealers but none of them can compare to Destination Toyota. Starting with very professional staff to finalizing the purchase in my opinion is the best dealership by far in my experience. I just like to thank GM Carmine Russo and his staff once again for all the helpful advices and support they provided to me . Thanks , Zoran M.

Extraordinary service,as usual. - NDILL

Extraordinary service,as usual..Many thanks to Tyler ,your salesmanship was flawless and your product knowledge was spot on. Our vehicle well prepared in and out We recommend Vernon Toyota to all who consider purchasing a Toyota in the future N & D Dill

Sales staff display a sense of entitlement. - Bazz Mac

Sales staff display a sense of entitlement. You are going to pay the full sticker price and we are going to give you 60% of you vehicles value in trade, and you are going to like it! Take your hard earned money to a Dealership that respects your business.

Awful experience with the service department. - Jamie4567

Awful experience with the service department. I felt I was lied to about what was done to what I got and I paid a premium for this. Kelowna dealership was awesome avoid penticton. I gave them a chance to keep me as a customer which was ignored.

If 0 was an option that is what i would be leaving. - samueljcampbell94

If 0 was an option that is what i would be leaving. I purchased a 2021 Tacoma TRD Sport from Westminster Toyota. We agreed to a price and when I came into sign the document showed 800 more than the agreed upon rate. After I explained that Gary Ho went to his manager and came back with a value that was still 400 more than we agreed upon. Finally came back with a value that was a dollar higher, whatever thats fine. From there we moved onto financing and I had looked into what I was approved for in advance and they hit me with a 12% interest rate. I once again said I know I am approved for much less, they argued thats the best they can do. I insisted to run it through RBC and sure enough it came back at what I expected at 7.5% I insisted that the truck be cleaned up and they fix the wiring to the light bar so all was good for me to drive away. After signing all the papers I hop in the truck and the light bar is not working still. Word for word, “it’s just a decorative piece, we disabled it during inspection” A decorative light bar that doesn’t light up? Then why was it advertised on the listing. I was told I would have to fix that at my own cost. Gary told me he gave it the premium detailing and I drop the tailgate once I get home and see it is covered in plaster. It gets worse, the next day I went to North Shore Off Road to inquire about the light bar and they informed me that these are not the OEM Toyota Shocks, they are Rough Country Shocks the bottom of the barrel. This was advertised as a TRD SPORT PREMIUM package. But what I purchased for 55k is not to Toyota TRD standards. The value of these shocks is worth 1/4 of what the OEM ones would be. All in all it’s clear now they were trying to scam me at every corner. Gary Ho was useless in his car knowledge and ability to help me out through this big purchase. All these issues were addressed to the manager and the only solution was to buy the truck back from me.. Highly recommend you avoid this dealership. Its a shame for I had heard great things about Toyota so assumed going directly though a dealer would be in my best interest.

Our experience purchasing a car from Toyota - Jim - carrenp

Our experience purchasing a car from Toyota - Jim Pattison North Surrey was excellent. We worked with Alan Nguyen through the entire purchase process. He was fast to answer all our questions and helped us out as much as he could. Alan was knowledgeable and so pleasant to work with. He was very helpful and patient in explaining all the features of the car. His friendly and caring approach made the process very easy for us. I'll definitely recommend him to my family and friends. This is the fastest and easiest car purchase I have ever experienced. Great buying experience and big THANKS to Alan Nguyen. We are very happy with our 2024 Toyota Grand Highlander. Special thanks to Ms Anna Tran , very nice , friendly and approachable. A pleasure doing business with you.

Very bad service for front desk very bad behaviour - gulzardhaliwal

Very bad service for front desk very bad behaviour customer service peach arch Toyota king George

I was so overwhelmed with most amazing purchase - yosybarr

I was so overwhelmed with most amazing purchase experience. Tre was the most kind, respectful, Sales representative I’ve ever had. He was new to the game but just WOW, hey Toyota he is an amazing asset to your team. He went above and beyond always keeping me up to date with my purchase. If he didn’t know the answer he went out of his way to get the info and get back to me. Thank you Tre 😊, and of course I would like to thank the other Tre in finance, you were fabulous. To the two Tre’s I am so grateful that you were the team to help me get to the finish line. Kathleen

Big thank you to Brent Loyd , for the care and thorough - rain13bw

Big thank you to Brent Loyd , for the care and thorough assistance in us buying our Rav4 Hybrid. He was thoughtful and patient with all our queries and concerns with the car and the deal. Over and above, no pressure to upsell or purchase extra. It was a very pleasant experience to deal with him. TJ was also right there for us, originally he called us about the vehicle, as he knew we were interested to purchase a hybrid, with no wait, however we acted on it quickly and went in on a day that he was not working. Both He and Brent were great to work with. Izck did a through job of paperwork and supporting us in explaining many of the details of the purchase. It was a good experience and I ended up with a very nice deal and a beautiful car ..on my birthday! YAY

I was trying to buy a vehicle and they asked my about my - Joji2joji

I was trying to buy a vehicle and they asked my about my location and I told them that I am from North west of BC. They said they do not sell vehicles to people out of Vancouver. Wow how can they deny a customer who wants to buy vehicle just because of not being local?

I called well in advance and informed the sales person - Shane

I called well in advance and informed the sales person (Fallah) what brands, models, and price range we were looking for on a used vehicle. He wouldn't give me any details on the phone, just insisted we come in. As soon as we arrived it was obvious that all he cared about was getting us into a brand new vehicle so he can get his commission. He wouldn't even waste his time showing us the used vehicles on the lot. Theyre extremely unhelpful

I had the pleasure of talking to Alex about an issue I - Brian

I had the pleasure of talking to Alex about an issue I have with my 2017 Toyota RAV4 Platinum. Alex said he wasn’t sure about the answer, but would find out by the end of the day. He did! This everybody, is customer service. Businesses everywhere could learn from this branch of Jim Pattison, and primarily Alex on how this is performed. Rarely do you find someone so willing to help you concerning a question. My hats off to management to have Alex with them at this location, as he is definitely an asset and is a breath of fresh air as how business should be run. I have never spoken with or met Alex before. It really doesn’t get any better. Brian in Victoria. ⭐️⭐️⭐️⭐️⭐️ five star…..Thank you again Alex

Had an easy hassle free experience at Toyota Nanaimo! - chelaineg

Had an easy hassle free experience at Toyota Nanaimo! everyone I dealt with was fast and efficient. A big shout out to Cara, what a pleasant surprise, honest, up front, and knowledgeable. Dave the manager was also on point. Thank you

Great experience, professional staff and friendly support... - B. Ghashghaee

Great experience, professional staff and friendly support and service. They gave me a peace of mind and left me alone with car to decide which I never seen this in any other dealerships. Usually they stick with you like glue until your brain is washed and getting numb. But in valley Toyota you are absolutely free and comfortable. Manager of used department Dustin he is well educated and knows how to run the business. I do appreciate all the staff kindly specially Shauna. Highly recommended Vally Toyota in Chilliwack ,BC.

The owner of this dealership changes deals without - DonnaM

The owner of this dealership changes deals without discussion, is comfortable ignoring requests for communication, assumes sales and service income while ignoring clients. The staff is comfortable treating long term clients rudely or with a “just trying to do my job” reply. There is something very strange going on with the lack of professional response. Almost like they think they are supposed behave like they do. Off putting.

I have always bought my vehicles from Granville Toyota. - kristine_ho

I have always bought my vehicles from Granville Toyota. Have been their customer for more than 10 years. I find their price reasonable and service reliable. I specially appreciate Derek Leow who is always friendly and helpful. Thank you1

My husband and I have owned 6 Toyota vehicles over the - Denise Moore

My husband and I have owned 6 Toyota vehicles over the last 40 years. All of our prior experiences were in Ontario and they were all fully satisfactory. We moved to Vancouver Island just over a year ago and were lucky enough to choose Alberni Toyota as our go to dealer. It happens to be the closest to us but there are three within an easy drive. The service Alberni Toyota provides is exceptional. I thought maybe we just lucked in the first day and everyone was on their game but here we are a year later, still shaking our heads at what a pleasure it is to do business with them. The facility has been thoughtfully designed with client comfort in mind - a dedicated and convenient entrance for service where you drive right up and are taken care of, and inside while you wait, there are multiple lounging spaces, reading material, a TV, wifi, beverage options and very clean washrooms. The service staff are happy, friendly, professional and efficient. They appear to actually enjoy what they do. At the end of our appointment our vehicle was returned to us washed, vacuumed, and ready to go. So glad to own a Toyota and so happy with Alberni Toyota for service!

2007 Chevrolet 2500 - jordan_mallais

I called very interested in this truck .I was put though to a saleman named Bob Y. I told him i was extremely into the truck just needed a couple more pictures of it he seemed willing to help sent a few pics of the truck. Then i asked for a few more never got them and now i get a email that the truck has sold! I asked him to put a hold on it but its gone i just wanted to let you know I work at a dealership and have bought many different motorcycles and vehicles. If he would have asked for a deposit i woulda gave him one gladly . This was a terrible experience for me i just wanted to let you guys know thanks for your time

Great service overall - CAF

A big thanks to Robert. He was very helpful in explaining what all of my options were pertaining to my brake service. He didn't try to oversell getting my brakes done, as they were good enough to take me well into the next service, I appreciated that as my finances are limited and if he had advised me to get them done instead of waiting, even tho it would have been a hardship, I would have had them serviced. He also told me what to expect at my next service. I liked that fact that my services can be pulled up by computer so he was also able to tell me when the last time my air filter had been changed. The shuttle driver was busy when my car was ready so Robert even picked me up himself. I didn't expect it, but did appreciate the fact that he remembered that I had a new dog at home and was worried about it being left alone too long! Just an example of the small things that add up to excellent service that goes beyond the technical aspect.

Have only ever owned Toyota cars. This is the... - Lynn

Have only ever owned Toyota cars. This is the friendliest, most efficient, fairest dealership with which I’ve dealt. Appreciate very much the knowledge and service provided by Laura Lister and Dave Corrigal.

Andrew and his team were beyond excellent as my wife who - Gary David

Andrew and his team were beyond excellent as my wife who has a terminal illness was eager to get a vehicle that was on order” they expedited the process !! I am grateful beyond belief Thank you for your professionalism and efforts

WORST DEALERSHIP EVER!!! :( - Mona2000

I bought a brand-new forerunner and the salesman told me to get a remote start from somewhere other than Toyota but to go to a reputable place I did that & the first time I had any problem with the car they tried to void my warranty and told me it was because I got an aftermarket remote start which is what the salesman told me to do !!! I tried talking to the service manager and she was extremely rude and dismissive I tried talking to the general manager and he was very rude as well . I have always wanted a forerunner but I have recently sold it as there is no way in xxxx I will ever go back to Northern Toyota! They are rude & disrespectful they lied to me and they try to scam you every chance they get! DO NOT BUY FROM THIS DEALERSHIP unless you want to waste your money and be treated like garbage.