23 British Columbia Hyundai Dealers

Our Kona is the second car we have purchased from this - lindav9

Our Kona is the second car we have purchased from this dealer and I can't say enough about the excellent service we received both times. Brandon helped us with this purchase and we felt like the only important customers he has had. He is not only professional but super friendly, listening to our needs and wants and finding the best fit for us. If I buy another car it will be from Brandon! Thanks for making us feel so at home Brandon!

I was happy with the sales person named Ben and his - paulcobb507

I was happy with the sales person named Ben and his team they went out of there way to get me into the car I wanted. and the payments were close to what I wanted. Thanks Paul Cobb

The service dept. - sur ko

The service dept. is not very professional. They do not keep good records or appointments. I booked a loaner car twice in a row and they did not have the booking. For service I had told them to fix the trim on the door and in two services this was not done. Last time they said they were unable to find the problem as they were looking in the wrong place and could not see it. A simple phone call to me would have solved the problem except they did not call me. I was asked to book another appt. which I will but just someplace else.

Comox Valley Hyundai has the worst phone system - dismas

Comox Valley Hyundai has the worst phone system imaginable. Trying to access the service desk, went through 5 AI responses, when one finally asked if I wish to speak with someone. I said yes, the ring tone rang about 10 times when someone answered and asked what I wanted. I said service, they put me on hold and then the line went dead. They better do something to make this more user friendly.

My recent experience with Duncan Hyundai was very - anandsainidj22

My recent experience with Duncan Hyundai was very disappointing. I felt that the trade-in value offered for my car was far too low, and when I tried to discuss the numbers and negotiate, the interaction became frustrating and came across as rude and unprofessional. I was also unhappy with how the $500 deposit was handled. I was told it was non-refundable, which left a very negative impression on me. Based on my experience, I would recommend that others review all pricing, trade-in numbers, and deposit terms very carefully before committing.

Just had my 2017 Hyundai Ioniq brought in, replaced - denisrcrockett

Just had my 2017 Hyundai Ioniq brought in, replaced reduction gear. Jordan from Service was super professional and easy going. I’ll gladly be bringing my car back to Kelowna Hyundai thanks to the excellent service.

Bought a 2025 Santa Fe Luxury on Jan 31/2025. - beachbum/Nancy

Bought a 2025 Santa Fe Luxury on Jan 31/2025. We were treated well, politely shown various SUVs. They busted their butts trying make a sale, schmoozing and such. I was very hesitant, feeling that the cost was too high. They were super friendly and accommodating...anything less, we would have been gone! ANYWAY they won us over and we're very happy with our Atlantis Blue 2025 Santa Fe Luxury..our 4th Hyundai since 2013. Recently, I go in to get the service info updated on the Bluelink..Landon the Service Manager came out to help and explain a few things to me. Since purchasing the SUV we really haven't spent a ton of time reading the manual, which I always do, but knowing this was our 3rd Santa Fe I thought I knew most of it...NOPE not even close. Big changes in this 2025. The biggest thing that Landon opened my eyes to was the setting up of the Cruise and Governing Controls..the driving assist and quite a few other things. None of what he showed me was ever mentioned to us as a selling point but to be fair this SUV has a lot of positive selling points!! We went for a drive and he really opened my eyes to alot of great features this vehicle has!! There is just my husband and I so we really don't need a big vehicle however we do have 2 grown daughters who will use it from time to time. We've had 3 of the larger Santa Fe SUV and we have used them to their full capacity from camping to general hauling miscellaneous stuff. Thank you, guys!!

Outstanding customer service! - weinerh

Outstanding customer service! Will continue to use their recommended services for my Kona EV in the future.

I purchased my 2017 Hyundai Elantra GL new from Bannister - J

I purchased my 2017 Hyundai Elantra GL new from Bannister Hyundai Kamloops and also paid $2,761.50 for Hyundai’s extended warranty (8 years / 160,000 km) back in 2017. All scheduled maintenance was completed at this dealership as required. Shortly after 100,000 km—while the extended warranty was still active—the vehicle began experiencing serious issues including excessive oil consumption, stalling, loss of power, warning lights, and unstable engine operation. The vehicle now requires frequent oil refilling under normal city driving. Despite these ongoing issues, I was repeatedly told the oil consumption was “within standards” and that no warranty coverage applied. After multiple diagnostic appointments, I was told they couldn’t find the issue and that there was nothing they could do. Hyundai has since reinforced its position that these conditions are considered normal. Compounding the issue, I was incorrectly told on multiple occasions that my extended warranty had already expired when it had not. As a result, I paid thousands of dollars out of pocket for diagnostics and repairs that should have been reviewed under the coverage I paid for. A goodwill engine replacement request was submitted (as the Fixed Operations Manager agreed this was very unusual for a car of this age) and declined, and Hyundai has refused to reimburse the unused extended warranty. If this level of oil consumption and engine behaviour is considered normal for a well-maintained vehicle just over 100,000 km, that is information customers deserve to know before purchasing a Hyundai or paying extra for an extended warranty. So far, Hyundai has not provided any meaningful resolution. I am still open to resolving this directly, but based on my experience, I would caution others to ask very detailed questions about oil consumption, engine longevity expectations, and warranty coverage before purchasing here.

On the 1-5 scale of options, Zero (0) doesn’t appear to - Igotaratinmyoutfit

On the 1-5 scale of options, Zero (0) doesn’t appear to be an option and it definitely should be an option for this dealership

I was shopping my Audi around for trade in value, every - PK

I was shopping my Audi around for trade in value, every dealership in my area offered between 11-13 k, I saw a vehicle I really liked at Langley Audi, but when I went back 1 week after they had offered $11700 for my trade in, they would only offer me $8000. I drive a 2016 Audi A3 worth 18-20k private sale, with all dealerships offering "wholesale" price, which was disappointing. When I returned, the salessman demanded to know what I wanted for it, I told him I'd accept 12k, and he went away and came back with the offer of 8. Just another reason car salespersons are considered one of the lowest and dispicable classes of homosapiens. I penned a deal the next day less than 2 blocks away, trading in my car for 12500, for a 2023 Hyundai Tuscon Hybrid with 2k km. Karma

Our primary contact At Maple Ridge Hyundai was Mason - chichial

Our primary contact At Maple Ridge Hyundai was Mason Tuffin and he was exceptional. He asked pertinent questions to determine exactly what we wanted and didn't want in a vehicle. With that information, he showed us vehicles in our price range and with the items on our wish list. He was very thorough and patient and spent time going over the specs of the vehicles that we looked at. Because of his work, we were able to find our "new to us" vehicle. Other people we dealt with throughout the sale process were also very helpful (thank you Brad, Tyler and Ryan), they all made the experience above and beyond our expections.

I received excellent customer service from the service - carolmathisen

I received excellent customer service from the service department at JP Hyundai in North Vancouver. Nigel was fabulous (also Nancy and others) and really helpful when I had to have some major work completed on my car. I would definitely recommend the service center here. They have been great with all other service appointments also. Thanks to the entire team!

Arrogant and misleading info on pricing. - Lhay258

Arrogant and misleading info on pricing. Treat their customers as if they are dumb and not worth the time of day.

I'm having trouble with my Tucson engine $580. - Grangeruel

I'm having trouble with my Tucson engine $580.01 just to look at 4 problems $170.00 for each of my concern in my engine. Used to think Jim Pattison Hyundai Surrey was about customers satisfaction but they are a ripe off. No parts no work was done $580.01 and it's Engine they looked at. The Zaid told me $170 per hour to check the problem in the engine and he didn't charge me for one the concern because they found nothing. Because 2 before i took the car to they check it and found nothing was wrong 2 weeks after i going to need a new engine and New Cat. Convert. I don't know if they even know what they doing but charging 3 and a half times for looking at your engine. And this is yesterday February 22 I'm talking about

I would like to leave a rave review for Martin Stacey who - wendievoss

I would like to leave a rave review for Martin Stacey who has always gone above and beyond for me, whether it's explaining a function of my car or coming to my rescue jumping my car so I could get it to the dealership. Today my 12-volt battery failed and Marty rushed over to check out the problem as the service department doesn't work Saturdays. It's the personal attention that Marty and all the employees of this dealership give that keeps their customers coming back. You are appreciated!

Worst experience ever. - taegan.is

Worst experience ever. Bought a 2025 Kona EV from this dealership. Wheel of misfortune problem at 8000 kms, Ten months of incompetence before it was fixed.

Just had my car in for air bag warning light issue ,Kevin - Ron

Just had my car in for air bag warning light issue ,Kevin the service manager went out of his way to have my car fixed for long weekend travel.He and his crew at the service end of the dealership get 5 stars from me Keep up the good work guys Thanks again.!!

I had bought my 2023 Kona Electric here and it’s was a - Baz

I had bought my 2023 Kona Electric here and it’s was a great experience and had it serviced Here went brilliantly then I had serviced Langley Hyundai as I live close to it but will never go here again it’s worth servicing at Boundary Bay they are awesome and listen to your concerns and even clean your car line new, Don’t Go Anywhere else for sales or services

Anzah Was very friendly, honest, and helpful. - deepwater55

Anzah Was very friendly, honest, and helpful. He went above and beyond to make sure I was satisfied, Great service.