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Zender Ford
Spruce Grove, AB
732 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 732 reviews
Helpful August 04, 2023
Zender Ford service staff were friendly, courteous and went above and beyond for routine warranty followup. We would highly recommend their services. went above and beyond for routine warranty followup. We would highly recommend their services. More
by Garyandholley
August 04, 2023
Have had my pickup serviced there several times while passing through. Always in/out quickly, staff are friendly and professional, work done right! And love the Mustang Cafe upstairs. passing through. Always in/out quickly, staff are friendly and professional, work done right! And love the Mustang Cafe upstairs. More
by Mike247
Employees Worked With
Sorry don't remember names
July 27, 2023
Very cooperative staff to deal with. Easy and smooth transaction. Definitely recommend to my friends and family members. Easy and smooth transaction. Definitely recommend to my friends and family members. More
by Sajjad Syed
Employees Worked With
Other Employees :
Glen from service department.
July 20, 2023
Service coordinator was amazing! Kept me very informed. Shop rate is exorbitant unfortunately and there was an issue taking off spark plugs which may have been out of the technicians Kept me very informed. Shop rate is exorbitant unfortunately and there was an issue taking off spark plugs which may have been out of the technicians control, but I’m satisfied with how it panned out. More
by Kayla
Employees Worked With
Adam MacNeil
July 04, 2023
Zender Ford was very accommodating to me, after I needed to finance my vehicle through Ford after my lease was coming to completion. Very helpful. to finance my vehicle through Ford after my lease was coming to completion. Very helpful. More
by Kyle.berube
Employees Worked With
Shelley Sheremeta
June 27, 2023
Worst Ford dealer I've ever been to. Damaged after-market tie rods, that had been on the truck for about 3 months, and had less than 17-18,000 kilometers on them, during an oil change. T Damaged after-market tie rods, that had been on the truck for about 3 months, and had less than 17-18,000 kilometers on them, during an oil change. They overgreased the boots causing them to split. They then blamed the manufacturer of the tie rods, and expected them to cover the costs of replacing them, and blamed them for making inferior tie rods. They refused to cover the installation costs of new boots after the manufacturer agreed to send me new ones. Pretty despicable customer service to refuse to accept responsibility for something simple that could have been fixed easily. Two different managers played the blame game and told me to have the manufacturer of the tie rods install the new boots themselves - given their in Arizona that's not gonna happen. More
by Travis F
