Adam McNeil

Verified the problem and provided an estimate. Met the time requested for the pickup time. Met the time requested for the pickup time. More

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Quicklane is fast and efficient. The staff are friendly and helpful and often offer advice on best practices for maintenance programs. Free shuttle service is always offered and avai The staff are friendly and helpful and often offer advice on best practices for maintenance programs. Free shuttle service is always offered and available. Waiting lounge is comfortable, spacious and offers TV viewing, hot beverages and current newspapers and magazines are provided. Entire dealership is clean and well maintained. I would recommend Zender Ford for servicing. More

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Knowledgeable and pleasant service staff seemed to be attentive to the client's concerns. All in all, a pleasant experience. attentive to the client's concerns. All in all, a pleasant experience. More

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Have had my truck in for service a few times. Dealt with Adam both occasions and he has been very good to work with always pleasant and good communication on what’s going on. Would highly recomme Dealt with Adam both occasions and he has been very good to work with always pleasant and good communication on what’s going on. Would highly recommend him as it’s always been a good experience. More

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I took my vehicle in for a recall. They fixed the issue and also fixed another issue I was having with my heated seats. They fixed the issue and also fixed another issue I was having with my heated seats. More

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It was a recall. I called dealer about the notice. They ordered the parts Called me when the parts came. We made an appointment. I took the truck in. They did their I called dealer about the notice. They ordered the parts Called me when the parts came. We made an appointment. I took the truck in. They did their thing. No tassels. No problems. More

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Had appointment for 10 am today for a recall, they stated would take 4 hrs to do. After 4.5 hours later i asked for a status update as I was waiting the whole time in the lobby. Was informed my truck had not would take 4 hrs to do. After 4.5 hours later i asked for a status update as I was waiting the whole time in the lobby. Was informed my truck had not even been started on yet and was still outside! Advisor stated they were way behind because of the holidays? If this was the case why would you continue to book in customers just to make them mad, TELL THE TRUTH to customers. I have worked at the dealership level in management for 30 out of my 48 years (13 at a Ford dealership) and have to say this was a very negative experience, and I shall not have nice things to say about this dealership. More

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Service had good communication during protracted repairs even sent pictures of work Adam was prompt responding to inquiries. even sent pictures of work Adam was prompt responding to inquiries. More

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Great service! Adam kept in touch with me for updates on the arrival of parts and then got me in really quick to get the service done. Thanks! Adam kept in touch with me for updates on the arrival of parts and then got me in really quick to get the service done. Thanks! More

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I had a great experience with the crew they were very helpful and the work was done on time helpful and the work was done on time More

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