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Zender Ford
Spruce Grove, AB
773 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 773 reviews
September 04, 2024
Service advisor Adam MacNeil was very kind and professional when I discussed issues with my truck. Later in his shift he text me to see if he could keep the truck because they were backed up. No i professional when I discussed issues with my truck. Later in his shift he text me to see if he could keep the truck because they were backed up. No issue with me. He offered a complementary rental which I didn’t need. Next day truck was repaired and running fine again. Service department was excellent. More
by Adrian.poitras
Employees Worked With
August 31, 2024
Reception folks at Zender are unhelpful when checking in for service. We are satisfied with the service we receive on our vehicles for service. We are satisfied with the service we receive on our vehicles More
by Thebendfelds
August 31, 2024
The staff were very friendly and helpful with all aspects of purchasing a new vehicle. Both sales and financing explained everything fully and made the process easy and enjoyable. We had only a short time of purchasing a new vehicle. Both sales and financing explained everything fully and made the process easy and enjoyable. We had only a short time to get a new vehicle due to another person running into my previous car so the prompt service was greatly appreciated. I would certainly use this dealership in the future and recommend them to friends. More
by m.piercey
August 30, 2024
Great service, problems were explained very well on what repairs were required. Service writer was informative. repairs were required. Service writer was informative. More
by Rjonker21
Employees Worked With
August 20, 2024
Performed repairs fast. Good communication method with text messaging. Advisor was prompt and friendly. Good job Good communication method with text messaging. Advisor was prompt and friendly. Good job More
by DF
Employees Worked With
August 14, 2024
We have now bought 2 vehicles from Zender ford, and both times have been amazing!! From the moment you walk through the door you are treated like family, and the best part is there is no pressure. times have been amazing!! From the moment you walk through the door you are treated like family, and the best part is there is no pressure. More
by MG
July 29, 2024
Stopped because I needed air in my my back tired on passenger side. They said drive in and they would take care of it. I told the guy that this has happened before. The guy then said maybe I have a slo passenger side. They said drive in and they would take care of it. I told the guy that this has happened before. The guy then said maybe I have a slow leak and that they could check that for me. They did and I had a slow leak. I asked if they could patch it. They said yes and that they could do it now. It would take about a half hour or so. Sat in the lounge and had a lovely hazelnut coffee. Paige (a very nice lady) came by and told me that I had 2 screws in my tire and that they were very close together so they could do one patch. She also showed me some stuff about my Ford pass. I came back later and had that wheel retorqued since I had to Edmonton and back. Staff were friendly, helpful and respectful!!!! Would recommend this dealership for service!!!! Thanks everybody!!!!! More
by nadiamw0708
Employees Worked With
July 24, 2024
We recently purchased a used van from Zender Ford in Spruce Grove, AB. We had an outstanding experience with our salesman Eldon Cook. He was transparent and straightforward throughout the entire process Spruce Grove, AB. We had an outstanding experience with our salesman Eldon Cook. He was transparent and straightforward throughout the entire process. His punctuality and helpfulness were greatly appreciated, and his integrity and character shone through in every interaction. I highly recommend working with him if you're in the market for a new vehicle. More
by Carl K
Employees Worked With
July 10, 2024
Very customer friendly and willing to work with the customer in able to create a mutual agreement customer in able to create a mutual agreement More
by dlldonovan
Employees Worked With
