Zender Ford

I had a pleasant experience. I’d love my vehicle, which is the Maverick Lariette. My car dealer ship salesman. Mr. Ludwig was amazing. He kept me informed of when my vehicle was I’d love my vehicle, which is the Maverick Lariette. My car dealer ship salesman. Mr. Ludwig was amazing. He kept me informed of when my vehicle was arriving always pleasant to talk to and fun. I liked when he broke down payment options. I was impressed in the fact that he knew so much understanding with vehicles. When my vehicle arrived, he showed the ins and outs of my vehicle and what was available. After my purchase. He kindly explained all the functions on my vehicle showed me everything that was available to it. Communication was astonishing so I give high or five marks to Mr. Ludwig at Zander Ford. Where I purchased my vehicle was Spruce Grove Zander Ford. The finance team, I would have to say they on the ball making sure paperwork was set up on the dates and times I requested. I did also feel like the Alberta package and there was another package was a little too expensive for some plastic to cover the front end of my Truck. When I sourced out other places, it was a lot cheaper to do exactly what they encourage me to do. Other than that service was good. I will have to continue to drive my Ford Maverick to get the best rating out of the car. Hopefully I would be able to rate the car performance at a later date. More

Fair Honest and On time I don’t know why I need 15 words 3 says it all 3 says it all More

We ordered our new King Ranch in April of 2024 and it was delivered in August. I want to say we how professional and great Anthony was to deal with. He kept us up to date throughout the whole delivery proces delivered in August. I want to say we how professional and great Anthony was to deal with. He kept us up to date throughout the whole delivery process - even monitoring where the location of the vehicle on the train. When the vehicle was delivered to Zender Ford we gave Anthony a pretty tight timeline to have it PID’d, accessories installed and 3M and interior protection put on due to our vacation and he was able to have everything done in time for us - amazing. He is easy going, friendly and will work with you to get what you want. Zender Ford is an amazing place, very community oriented, open and friendly atmosphere. Shelley from finance was great to deal with - easy going as well and is willing to work with you. Also a big shout out to Ron - fantastic and genuine gentleman who sincerely wants the customers of Zender to be happy. We have bought many Ford products over the years and this is the best treatment we have had by far. Highly recommend purchasing your next vehicle for them More

Excellent service from Shelley and Sharon in Finance. Salesperson Andrew was very helpful as was the sales manager Mark. I would highly recommend them to anyone . Salesperson Andrew was very helpful as was the sales manager Mark. I would highly recommend them to anyone . More

Sales and service guys were awesome to deal with. Will always go back there for anything needed! Will always go back there for anything needed! More

We had a fantastic experience working with Eldon to find the right truck for us. From the moment we walked into the dealership, we felt comfortable and never pressured. Eldon was incredibly knowledgeable an the right truck for us. From the moment we walked into the dealership, we felt comfortable and never pressured. Eldon was incredibly knowledgeable and took the time to understand our needs, helping us find the perfect truck. His approach made the entire process stress-free and enjoyable. Everyone we met at the dealership was friendly and professional, making us feel confident in our decision. We highly recommend Eldon and the team to anyone looking for a vehicle More

Service advisor Adam MacNeil was very kind and professional when I discussed issues with my truck. Later in his shift he text me to see if he could keep the truck because they were backed up. No i professional when I discussed issues with my truck. Later in his shift he text me to see if he could keep the truck because they were backed up. No issue with me. He offered a complementary rental which I didn’t need. Next day truck was repaired and running fine again. Service department was excellent. More

Reception folks at Zender are unhelpful when checking in for service. We are satisfied with the service we receive on our vehicles for service. We are satisfied with the service we receive on our vehicles More

Great service, problems were explained very well on what repairs were required. Service writer was informative. repairs were required. Service writer was informative. More