Yorkdale Volkswagen

Great experience purchasing my car with Marcelo Andrade! He was very helpful and patient. ... - Vitor He was very helpful and patient. ... - Vitor More

Absolutely amazing dealership and even more amazing service. Dmitry was excellent - it isn’t every day that your salesperson can sense exactly what you want and deliver your perfect car. I am thrilled service. Dmitry was excellent - it isn’t every day that your salesperson can sense exactly what you want and deliver your perfect car. I am thrilled to be in my new Atlas. More

great experience, picked up a Taos for my daughter from Daniel Latif. Thank you very much Daniel Latif. Thank you very much More

Has a very smooth transaction in purchasing my first VW SUV. Daniel is super friendly, kind and approachable best sales associate I have felt with. 5 star experience!! SUV. Daniel is super friendly, kind and approachable best sales associate I have felt with. 5 star experience!! More

Danny was super helpful in helping us pick out the car that we wanted and helped explain every single detail when we picked the car up. Great service and got everything sorted out smoothly in a really sho that we wanted and helped explain every single detail when we picked the car up. Great service and got everything sorted out smoothly in a really short time. More

Long time customer of this dealership and always a pleasant experience both from a sales and service perspective! Dmitry was a very professional and a pleasure to deal with. pleasant experience both from a sales and service perspective! Dmitry was a very professional and a pleasure to deal with. More

Very happy with the service provided by Daniel Latif as he was able to find our new Atlas, when other dealers didn't even make the effort to try. he was able to find our new Atlas, when other dealers didn't even make the effort to try. More

Concerning the purchase of a ‘certified pre-owned’ VW. TLDR: Run! Away and fast. I purchased the car in good faith from a very friendly and helpful rep. This is my 4th VW. I am no stranger to their TLDR: Run! Away and fast. I purchased the car in good faith from a very friendly and helpful rep. This is my 4th VW. I am no stranger to their quirks. But this was something else. Less than 6000 km after my purchase, and just under a year both the turbo and the water pump broke. Both are known issues with the year and model of car I have. 7K in repairs, about half the purchase price of the car. I was just 3 months out of power train warranty and still under the 100K. After hearing that the damage was not related to a small and coincidentally timed impact damaging the body, and thus not the responsibility of the insurance, I contacted my dealer, to see if they could help me since I was so close to the original power train warranty. They wouldn’t and suggested I contact VW Canada. VW Canada would not help me either with a good faith customer loyalty reimbursement for repairs, since the car had no record of repairs and “was not well maintained.” This was, as the second owner, not my doing or responsibility. That my car was considered “not well maintained” by VWCanada *WAS NOT* disclosed to me at the time of sale, despite the fact that other items were disclosed. Nor was it disclosed that its repairs history was considered substandard. I cannot believe that Yorkdale VW would have missed this fact. I know very little about the mechanics of cars, must rely on the expertise of others, and this fact was taken advantage of. I made a very costly purchase, in good faith, and am now left with an enormous repair bill on top of the purchase price of the car. For what its worth VW Canada CPO is garbage. In the US it’s 24k KM or 2 years. At Yorkdale all it means is the car is used, which a Carfax report can tell you. The warranty a car comes with is for 30 days. You, as the owner get the power train warranty regardless of where you buy it. They will then try and upsell you an expensive add on warranty on top of the purchase price FOR a car they know has not been maintained and without telling you that. Like a magician a sleight of hand is used to distract you from the fact of what is actually being sold. This is my last VW. They just lost a life-long and loyal customer. It’s not the band it used to be. The whole industry—insurance, mechanics, dealers, car makers, the lot of them are shady, and everyone is looking for an excuse, and another person to direct you to so as to not to take responsibly (read: pay money) when things go wrong. If I ran my business like this, I would have long ago been out of business. Like I said. RUN AWAY FAST. More

We just got our Tiguan and are fully satisfied with our experience at Yorkdale dealership. Daniel Latiff has provided excellent customer service and support throughout the process. experience at Yorkdale dealership. Daniel Latiff has provided excellent customer service and support throughout the process. More

If been with this VW dealership for years and the team has always made my purchasing and servicing needs effortless. Most recently, Daniel Latif, assisted me in finding & purchasing with 2022 Atlas Cross- has always made my purchasing and servicing needs effortless. Most recently, Daniel Latif, assisted me in finding & purchasing with 2022 Atlas Cross-Sport. Daniel’s customer service and knowledge were excellent & he was patient & accommodating of my needs. Thanks team Yorkdale VW! More