Yorkdale Volkswagen
Toronto, ON
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worst experience in any dealership that i ever had. for a VW dealership that has such great name well that name for me now is no longer at high standards. from salesman to service and to top it all off to VW VW dealership that has such great name well that name for me now is no longer at high standards. from salesman to service and to top it all off to VW customer care or don't care as it should be called. there 115 point inspection is truly a very bad joke. i would have had a better dealing with some fly by night used car lot then this dealership should be operating from the back of a gas station maybe then they will have to work hard to earn the confidence of their customer. but to bare the name VW made in Germany is a real sham. there should be laws in place against such dealerships. anyone can take three pages of point checks and sign off that all these things have been checked. and their customer (don't) care at VW backs them up. that's they will make whatever deal because they know that once the customer signs they are stuck with the car no matter what kind on condition they delivery it. i can go on and on but please JUST STAY FROM 600 WILSON AVE. that's at the corner of dufferin and wilson. More
I purchased a 2013 Passat TDI SEl from selwyn and his professionalism as a car salesman goes far and above the last VW dealer i dealt with . Also the business manager Giovanny helped me out with an e professionalism as a car salesman goes far and above the last VW dealer i dealt with . Also the business manager Giovanny helped me out with an existing problem which he did not have to too and shows you there are actually still some good guys left in this business. More
Who knew that buying a car can be done with no pressure even when you work with a limited budget.. Emile (my sales person) desribed to me several Jetta options that may be right for me and took his time t even when you work with a limited budget.. Emile (my sales person) desribed to me several Jetta options that may be right for me and took his time to help me make a decision between the clean diesel and gas models. Once I decided to go for a specific trim, he searched for the car and rushed it as I needed to have it in 2 days. These guys are fast, helpful and they don't rush you, and as a result I highly recomend them! I just got my first free car wash which reminded me that I need to share my experience at VW Yorkdale.. More
From an incorrectly quoting over the phone, to getting the lease incorrect, all the way to getting the wrong delivery date and missing the fact the tint was wanted on the car...to finally delivering a BRA the lease incorrect, all the way to getting the wrong delivery date and missing the fact the tint was wanted on the car...to finally delivering a BRAND NEW car that was dirty on the inside with a layer of dust on the dashboard and the sales guy simply saying "oh ya, sorry" without correcting...this has to be one of the worst dealership experiences I've been a part of...so disappointing to be treated so poorly and with such little care. I'm sorry that someone purchasing a car from you is such an inconvenience to your day...other than a house, a car is the biggest purchase most people make, it's SUPPOSED to be an exciting moment, you're not supposed to regret it immediately, especially because of terrible, shady service. More
Went to Yorkdale Volkswagen in Toronto for a used 2007 Volkswagen Jetta TDI, one of their VW Pure Certified Vehicles or 'Pre=Loved' as they call them. I dealt with Gary, I think he's the manager, great gu Volkswagen Jetta TDI, one of their VW Pure Certified Vehicles or 'Pre=Loved' as they call them. I dealt with Gary, I think he's the manager, great guy, nice place, just north of the 401, actually found the vehicle on http://www.yorkdalevolkswagen.ca More