Yorkdale Volkswagen

Always Exceptional Service! I refuse to go to any other VW dealership because there is no way I could possibly received better service and support than with Raquel Santos-Oliveri I refuse to go to any other VW dealership because there is no way I could possibly received better service and support than with Raquel Santos-Oliveria and Florin Stanciu. Both Raquel and Florin and a very special gift to VW...and to us. They both sincerely understand and care about the customer. They constantly go out of their way to provide detailed explanations and properly educate the customer with compassionate support. We look forward to continuing to give Raquel and Florin many more years of our support. Thanks VW for recognizing the importance of hiring such well qualified executives. More

Leaving Honda for Volkswagen I have driven Honda since 1982, but after the experience I had at Yorkdale Volkswagen, I will not go back. Artur Averbuh and Giovanny Arrubla were th I have driven Honda since 1982, but after the experience I had at Yorkdale Volkswagen, I will not go back. Artur Averbuh and Giovanny Arrubla were the best sales staff I've ever dealt with. They were professional, extremely product knowledgeable and went out of their way to make buying a car very enjoyable. They make a fantastic team and that makes Yorkdale Volkswagen a really great place to go if you're in the car market. I've just had my first service, and the staff in the service bay are just as fantastic. More

Great experience Came in to look at a demo, but walked away with a new Golf SportWagen. Artur is very professional, understanding and patient. Would definitely like to Came in to look at a demo, but walked away with a new Golf SportWagen. Artur is very professional, understanding and patient. Would definitely like to deal with him on future purchases. More

I have a very good experience I learned to much I am very thankful for my friend Artur Averbuh and Giovanny Arrubla they helped me so much and thanks for them I have my new car .I love my Passat V6 I am very thankful for my friend Artur Averbuh and Giovanny Arrubla they helped me so much and thanks for them I have my new car .I love my Passat V6. I recommend the people to go there. Thanks guys. More

Great experience at VW Yorkdale! We were returning our VW after our lease was expired and we needed a new car. We presented our sales rep (Artur Averbuh) with our budget, he asked us We were returning our VW after our lease was expired and we needed a new car. We presented our sales rep (Artur Averbuh) with our budget, he asked us all the right questions (and listened) to determine what our needs were. He then presented us with our options based on what was available on the lot at the time. Artur spent hours with us, and he never made us feel anything but comfortable. He was extremely personable, and we had fun while we were making what was a very important decision financially and otherwise. On the day we picked up our new car, Artur had us set up in a private room where we would sign our paperwork, and he had a big red bow on our new car. Over all, we feel we received a very personalized yet professional experience and we would recommend him and this dealership to anyone looking to buy a car. Thank you Artur! More

Excellent purchase experience from start to finish! Last week I purchased my new Jetta from VW Yorkdale. I am extremely pleased with my new car. My purchase experience with this dealership was excelle Last week I purchased my new Jetta from VW Yorkdale. I am extremely pleased with my new car. My purchase experience with this dealership was excellent, from start to finish. Artur Averbuh was my sales representative, and I could not have asked for a better treatment, assistance, and guidance throughout the entire purchase process. Artur was personable, very knowledgeable, and professional. He answered all my questions promptly, showed me different shortcuts in operating the vehicle, hooked up my phone with the car’s Bluetooth, and went above and beyond of what is required to ensure I am completely satisfied with my purchase. I give him my highest recommendations. I also want to acknowledge the great job Jonathan Fernbach in arranging my purchase financing. Thank you! More

I had a great experience at Yorkdale Volkswagen My name is Robert and this was my first major vehicle purchase, I had dealt with Artur and he was very knowledgeable and helpful. I recommend anyone l My name is Robert and this was my first major vehicle purchase, I had dealt with Artur and he was very knowledgeable and helpful. I recommend anyone looking for a new vehicle or a Volkswagen a call! More

Excellent service I just leased a new car at Yorkdale VW. This is my 3rd VW in a row! I was happy with my 2013 Tiguan and was even happier with the excellent service I just leased a new car at Yorkdale VW. This is my 3rd VW in a row! I was happy with my 2013 Tiguan and was even happier with the excellent service I have received over the years. Raquel and the other service people are wonderful and have been over the 7 years I have been leasing cars at VW Yorkdale. The service at Yorkdale VW is actually the main reason I stuck with VW again. My salesman was Artur and he can't be beat! He made everything easy and I was in my new car before i knew it. He took the time to explain everything about the lease and how to use all the bells and whistles of my new car. I also love the location of this dealership. If you do have to wait foe service, you can stay and be very comfortable in the clean and modern show room and have a coffee on the house, but I like to take the dealership shuttle to Yorkdale or walk over to Costco while I wait! More

Great My experience was great. It took me a while to decide what car I wanted but Jonathan was very patient and a great help. Loving my new jetta 2017. Than My experience was great. It took me a while to decide what car I wanted but Jonathan was very patient and a great help. Loving my new jetta 2017. Thanks More

Lied To My Face To Get Me To Sign If you want a bunch of unethical and disorganized salesmen, Yorkdale is the place for you. I could have forgiven the glacial pace at which the lease t If you want a bunch of unethical and disorganized salesmen, Yorkdale is the place for you. I could have forgiven the glacial pace at which the lease transfer process took, but what really irked me was Giovanni's willingness to lie right to my face to get me to sign the agreement. The dealership had originally committed to a particular price for the lease transfer, but changed it on us without our knowledge and informed us only at the time of transfer. I brought up the original agreement, as well as the documentation for it, and Giovanni assured us that there wouldn't be any issues and that following the lease transfer we would receive a rebate for the difference. When following up and asking about the rebate, Jonathan (who was also helping with the transfer) and Giovanni pretended that the conversation never took place. So yeah, blatantly lied to my face to get me to sign. More