Yorkdale Volkswagen

Great Cars, Great People, Great Experience! I just bought a Brand New 2017 Volkswagen GLI (Black, DSG, Autobahn Edition) from Arutr Averbuh and must say that the entire process went smoother tha I just bought a Brand New 2017 Volkswagen GLI (Black, DSG, Autobahn Edition) from Arutr Averbuh and must say that the entire process went smoother than I could of ever expected. Artur and his team made me feel very comfortable from the moment I walked into the Dealership. He consulted me after I expressed my needs were and recommended the perfect car that I couldn’t be more happy with. During the test drive I don’t think I have ever met a Car Sales Person as knowledgeable as Artur. He knew every feature such as the way the Automatic Wiper System worked and he actually helped demo the Apple Car Play feature that I really like and use now everyday. The vehicle did not only impress me but the level of professionalism that Artur showed was something I have never experienced in the auto industry. After I decided to move forward with the car he made the next steps seamless. I then worked with the Finance Manager, Jonathan who was also super-helpful. He figured out what my needs were and helped to assist with all of my questions and concerns regarding the financing and warranty of the vehicle. When I came to pick up the vehicle both Artur and Jonathan came to greet me. They had it all ready to go and my dream of owning this vehicle had finally come true. It was such a good feeling to get in my brand new car and drive off. I love my new GLI and as you can see in the picture, I can’t stop looking at it….Thanks again guys! I would recommend Artur, Jonathan and the entire team at Yorkdale Volkswagen not only to my friends and family but also to anyone who is even slightly considering a new or used vehicle. I look forward to working with them again in the future and I promise you that you will be in the best hands in the business! More

Lack of Initiative from Duncan. Duncan... mate you never called me back regarding a mk7 golf r about 2 and a half weeks ago. Too bad I went to Erin mills yesturday and purchased one Duncan... mate you never called me back regarding a mk7 golf r about 2 and a half weeks ago. Too bad I went to Erin mills yesturday and purchased one with a dealer who gave a xxxx and YOU lost a deal. P.s. I payed cash. Cheers More

Beautiful WV JETTA 2017 I would like to give a big shout out to Artur and Jonathan from Volkswagen Yorkdale. They both are excellent peoole and left me extremely happy with I would like to give a big shout out to Artur and Jonathan from Volkswagen Yorkdale. They both are excellent peoole and left me extremely happy with my new car. 5 star is not enough to explain how great they were. Thank you Volkswagen Yorkdale !! More

Need Service? Ask for Raquel! Have you ever had an issue with your car that other dealerships could not identify or reproduce in the shop? Tired of service advisors telling you "w Have you ever had an issue with your car that other dealerships could not identify or reproduce in the shop? Tired of service advisors telling you "we couldn't find a problem?" That's when you go to Yorkdale VW and ask for Raquel. She has a wealth of experience and a forensic brain when it comes to diagnosing issues. She's honest, frank, and can be trusted to tell you real deal with your car. She's earned my trust time and again and is the reason I keep Yorkdale VW on speed dial. I live in Collingwood, but make the trip to Yorkdale VW for those difficult problems. More

Dealership stands by its promise to deliver! After purchasing a preowned GTI I ran into a few issues within a few months of my purchase - the sales rep George and his manager Gary handled my issu After purchasing a preowned GTI I ran into a few issues within a few months of my purchase - the sales rep George and his manager Gary handled my issues with professionalism and addressed the issues to ensure I felt like a valued customer - Jet - The Service Tech is also very customer centric and I have now referred my daughter here for service with her first car and this dedicated service will keep me as a long time customer. I would recommend anyone here for sales and service! More

A great experience! We just purchased a new VW Beetle Convertible for our daughter. Our sales rep was David Leeder, and he was absolutely wonderful. He walked us throug We just purchased a new VW Beetle Convertible for our daughter. Our sales rep was David Leeder, and he was absolutely wonderful. He walked us through every component of the car and every step of the purchase. He and Jonathon were so accomodating, and they helped us to plan a very special surprise "reveal" for our daughter that she will remember forever. Thank you to both of you! More

Volkswagen Alltrack This is the 6th Volkswagen we have purchased and as always the service provided was outstanding. Our sales rep Brian made the process seamless. I woul This is the 6th Volkswagen we have purchased and as always the service provided was outstanding. Our sales rep Brian made the process seamless. I would recommend this dealership to anyone. Great job !! More

Amazing experience We really enjoyed our experience at Yorkdale VW. We were helped by Artur, who was a fantastic sales consultant, and really great to work with. Artur m We really enjoyed our experience at Yorkdale VW. We were helped by Artur, who was a fantastic sales consultant, and really great to work with. Artur made the process so seamless and the experience completely enjoyable. More

After Sale navigation system won't shut off Never Got Fixed In Aug 2014 I purchased a brand new Tiguan from Yorkdale Volkswagen (dealer) and availed the navigation option. Little did I know that the navigation In Aug 2014 I purchased a brand new Tiguan from Yorkdale Volkswagen (dealer) and availed the navigation option. Little did I know that the navigation system they installed is not the RNS510 they were advertising, instead, they installed a ROSEN system. In October 2014 the Rosen radio/navigation system malfunctioned and won't shut off even after switching off the engine. It ended draining my battery. I took the car to the dealer and they replaced the Rosen with another Rosen, though I was asking for an RNS510 (which what I paid for). Then in March 2016, I experienced the same problem the battery won't shut off, took it to the dealer and they again replaced the navigation system with a new Rosen. Then again in January 2017 I had the same problem, the navigation system won't shut off, took it to the dealer - the same solution was applied (replaced the system with a new Rosen system. Tonight (February 20, 2017), just less than 2 months after the replaced the navigation system - AGAIN I have the same problem, the Rosen system won't shutdown. Tomorrow I will bring the vehicle back to Yorkdale Volkswagen to get it fixed. Tomorrow will be the 4th time to ask Yorkdale Volkswagen to have this fixed. 4 times since I bought the Tiguan less than 3 years ago. I am not sure if they have cracked what is the cause of the problem for the problem keep reoccuring. I really feel bad and frustrated. First and foremost for not getting the adequate navigation system (RNS510) that I paid for, which as a consequence makes the other functions, like the voice command unuseful for the Rosen system is not fully compatible with the car. Second for identifying the real cause of the technical problem and having them fixed. The people at Yorkdale Volkswagen are good and courteous, but I am really frustrated with what has been transpiring with my vehicle and regrets why I bought my Tiguan from Yorkdale Volkswagen. Philip More

Always Exceptional Service! I refuse to go to any other VW dealership because there is no way I could possibly received better service and support than with Raquel Santos-Oliveri I refuse to go to any other VW dealership because there is no way I could possibly received better service and support than with Raquel Santos-Oliveria and Florin Stanciu. Both Raquel and Florin and a very special gift to VW...and to us. They both sincerely understand and care about the customer. They constantly go out of their way to provide detailed explanations and properly educate the customer with compassionate support. We look forward to continuing to give Raquel and Florin many more years of our support. Thanks VW for recognizing the importance of hiring such well qualified executives. More