Yorkdale Volkswagen
Toronto, ON
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Arther Great service friendly and they're really care about the customer I recommend all my family there have nothing to complain about the people that serve Great service friendly and they're really care about the customer I recommend all my family there have nothing to complain about the people that serve me More
Best Car Shopping Experience! My first car was from an independent dealership; bought as-is with quite a few outstanding issues. It was a VW Touareg; and we brought it to Yorkdale My first car was from an independent dealership; bought as-is with quite a few outstanding issues. It was a VW Touareg; and we brought it to Yorkdale to get a rundown on what was needed. Ever since that day, we have been receiving outstanding service from them. For the three years I had that car, they supported every issue we had and would work with us when prices got a little steep. The car was a mess when we got it - Dave (mechanic) would literally work his butt off to get this car back to shape, and always efficiently get service done with clear explanations and timelines. So when it came time to throw in the towel on the vehicle, Raquel (the best service representative we've ever had) introduced us to Artur, one of the sales reps who she promised would help us out with a great financing rate and a good plan for a newer car. She knew I wasn't prepared to get a new car; my old one had just one too many problems that weren't worth the cost of fixing it for the year and KM's. I didn’t want to just go with them because they were who we were familiar with, so I shopped around. I went to another VW dealership with a better priced Touareg, and it was a night and day difference. The service, the energy, the people – everything felt very standoffish. Then I went to an Acura dealership to look at a car there – to find out their interest rates are insanely higher, and they didn’t seem very interested in discussing options or trying to reason with the vehicle price. So we went back, and we almost thrown a welcome party when we did. VW Yorkdale is a family environment; we felt that from the first visit. Once you become a regular, it feels like you’re coming in to see your relatives. My spouse drives a BMW and has never in life felt the same way he feels when coming into this dealership. If you are considering buying a VW, please come here. They will work with you. They are honest about charges; what you can afford and can’t and won’t try to sell you a car that’s not in your price range. They will work within your wants and means, and they won’t make you feel like you’re being bamboozled doing it. They are the type of service center that makes you never want another make of car. The entire service department is friendly and welcoming, and Artur was amazing as a sales rep. Gary (sales manager) went out of his way to make sure they could accommodate the payment plan I needed. I was blown away at his level of dedication to ensuring we were satisfied. Raquel (service manager) is close to getting a Christmas dinner invite. I could not be happier with my decision to stay with them, and know that I'll always be well taken care of. More
Great service and excellent employees My first and second car in Canada, which I bought in this dealership. Great service and excellent employees. Special thanks to Artur Averbuh who helpe My first and second car in Canada, which I bought in this dealership. Great service and excellent employees. Special thanks to Artur Averbuh who helped me to choose a new car that was ideal for my current needs. More
Great Experience Artur and Anna went above and beyond. They made buying a car an enjoyable experience. Their customer service relations with clients is incredible, bar Artur and Anna went above and beyond. They made buying a car an enjoyable experience. Their customer service relations with clients is incredible, bar none. 10/10 More
Artur is the best! Personal and professional are 2 of the words that best describe my experience with Yorkdale Volkswagen. From initial contact to driving away I was al Personal and professional are 2 of the words that best describe my experience with Yorkdale Volkswagen. From initial contact to driving away I was always well informed and well taken care of. Artur Averbuh was knowledgable, prompt, and precise when it came to the car and an absolute joy to deal with. Carol Dougherty was just as much of a pleasure to work with and made the financing of my car clear, concise, and simple. Buying a car can be stressful, but these two made it such an easy and enjoyable process. Absolutely love my new VW and am so grateful! More
Beetle Happy I bought a new car Beetle Classic from this dealership last week. This dealership is very customer focused and they listen to what you want. Making I bought a new car Beetle Classic from this dealership last week. This dealership is very customer focused and they listen to what you want. Making suggestions from what you has said. I had Artur Averbuch as my sales person. He was very helpful, especially with helping me learn what all the buttons and knobs do. I traded from a 2007 basic car... manual window/locks. No frills. Artur took the extra time to help me learn the new tech and gadgets. What amazing service!!! More
Amazing Service and Expertise! Just picked up my brand new 2018 Tiguan and could not be happier with the service an experience. My sales rep, Artur Averbuh was extremely detailed an Just picked up my brand new 2018 Tiguan and could not be happier with the service an experience. My sales rep, Artur Averbuh was extremely detailed and thorough in showing me all the options for vehicles in my price-point and ensured I picked the right vehicle for my needs! Definitely go check out VW Yorkdale and Artur for a great car buying/leasing experience. More
Thank you Artur for going the extra mile! We bought our new car from this dealership. The sales persons are nice, knowledgeable and if there are problems they do their best not only to solve t We bought our new car from this dealership. The sales persons are nice, knowledgeable and if there are problems they do their best not only to solve the problem, but also try to compensate the clients in order to give them a good feeling. Artur, not only did that, but came to the dealership on his day off to help us. More
New to the VW family Not knowing the VW product line, Artur Averbuh was extremely helpful in bringing us up to speed with all the questions we had. (no matter how ridiculo Not knowing the VW product line, Artur Averbuh was extremely helpful in bringing us up to speed with all the questions we had. (no matter how ridiculous) We were very pleased with the entire experience and definitely will recommend the dealer to anyone who asks. Artur and the rest of the Yorkdale team were very friendly, patient and were genuine in keep our interests top of mind. More
"Great experience with Artur Averbug!" Very satisfy both the York dade VW and with Artur. Highly recommend, if you need VW. special about EGolf. This is my second VW, after more than 10 Very satisfy both the York dade VW and with Artur. Highly recommend, if you need VW. special about EGolf. This is my second VW, after more than 10 years ago. More