Yorkdale Volkswagen

Two hour wait for a simple tire replacement Tore a tire on my Golf R - just two weeks old. Ordered a tire and made an appt to get it changed - a very simple procedure. It took two hours to get Tore a tire on my Golf R - just two weeks old. Ordered a tire and made an appt to get it changed - a very simple procedure. It took two hours to get out this morning. After 50 minutes was asking about the status. Service rep told me they were understaffed...sorry but I need to know when I reserved a spot for service that the fix is going to last way longer than any reasonable person would expect. Was frustrated, told him to not bother with the wash and let me out of there. Told him I would not be back. I have had other cars serviced by dealers. Here the quality control was poor and shocking. Won't name the employee as I feel this was an example of the culture of this department. I was noticeably frustrated and can only assume this is not uncommon. More

Terrific! I am new to the VW family. Artur addressed all my issues/questions. He is great person! Truly knowledgeable, friendly and extremely fun!! Will definit I am new to the VW family. Artur addressed all my issues/questions. He is great person! Truly knowledgeable, friendly and extremely fun!! Will definitely recommend Artur!!! More

Amazing Experience Wow, it was an amazing experience purchasing a car from Yorkdale Volkswagen, Artur Averbuh was great, very friendly and knowledgeable. It was a great Wow, it was an amazing experience purchasing a car from Yorkdale Volkswagen, Artur Averbuh was great, very friendly and knowledgeable. It was a great experience, this is our first VW and i am sure it will not be the last, highly recommend this Dealership and make sure you go see Artur you will not be disappointed. More

Excellent service/friendly people every single visit! I would highly recommend going to this dealership for any VW related issues/questions! Staff members are always extremely friendly and helpful. I have I would highly recommend going to this dealership for any VW related issues/questions! Staff members are always extremely friendly and helpful. I have always taken my VW for routine servicing at this dealership and my experience has always been exceptional. They always provide top line service and they ensure that the customer always leaves with a smile on their face. My recent experience was for leasing a Tiguan. My sales person was Arthur Averbuh and he was amazing. He went the extra mile to get me the best deal possible and made sure I got what I wanted for my budget. I would highly recommend him for any future purchases anyone is planning to make. Overall I would highly recommend this dealership to anyone looking into getting a VW or servicing their VW. More

Above and Beyond Duncan Todd of VW Yorkdale was a pleasure to deal with. He is knowledgeable, friendly and efficient. I would happily recommend him and look forward to Duncan Todd of VW Yorkdale was a pleasure to deal with. He is knowledgeable, friendly and efficient. I would happily recommend him and look forward to the opportunity to work with him again. More

Great car buying experience with Artur Averbuh Artur made buying a car easy. His knowledge and patience explaining the features of the new, more complicated car were exceptional. I would certainl Artur made buying a car easy. His knowledge and patience explaining the features of the new, more complicated car were exceptional. I would certainly recommend him to anyone who asks. My overall experience at Yordale Volkswagen was excellent. More

Artur Averbuh A-1 Artur Averbuh gave us an excellent customer service. He is friendly and efficient. Very serious, professional and knowledgeable. Never made us feel Artur Averbuh gave us an excellent customer service. He is friendly and efficient. Very serious, professional and knowledgeable. Never made us feel pressure to buy. We strongly recommend Artur for your visit at Yorkdale Volkswagen at 600 Wilson Ave. More

Best car buying experience! I highly recommend Frank Mazzulla if you’re thinking of buying a car. The service he provides is top level. He kept me in the loop along the proces I highly recommend Frank Mazzulla if you’re thinking of buying a car. The service he provides is top level. He kept me in the loop along the process, and he understood that I had a short timeframe to buy my car. He is genuine, informative and experienced. It was a pleasure to work with him! The best in all my car purchases over 20 years! Joan K More

Great experience ! I had brought my 2011 Touareg in for its regular service at this location, after some terrible experiences with another VW dealership. I also had some I had brought my 2011 Touareg in for its regular service at this location, after some terrible experiences with another VW dealership. I also had some concerns about some sounds I was hearing. One thing lead to another and I needed some major repairs done to my vehicle. I was working with Joe in the service department throughout my visit. He was incredible. Kept me in the loop throughout the process, advocated to get me a great price and made the whole situation bearable. I would definitely recommend Yorkdale VW and shout out to Joe for his amazing customer service skills !! More

Artur was amazing! Artur was such a pleasure to work with! It can be daunting test driving various cars and deciding on which dealership and which vehicle. But Artur mad Artur was such a pleasure to work with! It can be daunting test driving various cars and deciding on which dealership and which vehicle. But Artur made the process quite seamless and very enjoyable! I look forward to working with him in future and would highly recommend him (and our Atlas)! More