Yorkdale Volkswagen

Save yourself alot of time and aggravation by not buying a Volkswagen, let alone one from Yorkdale Volkswagen. I bought a used 2012 Volkswagen Gli back in 2016. They convinced me to buy the extended warrant a Volkswagen, let alone one from Yorkdale Volkswagen. I bought a used 2012 Volkswagen Gli back in 2016. They convinced me to buy the extended warranty and rust proffing at an additional cost. They warranty didnt do me any good, the engine kept missfiring and they replaced it with a « known used part. Ive spent thousands repairing this problem. Furthermore the rust proofing service that i spent $800 on is apparently a warranty, which needs to be inspected every two yrs and is now null and void. I wouldn’t recommend this place at all, Volkswagen is known for underhanded business tactics, and they clearly havent changed. More

Just picked up our new carThe service was very good and Just picked up our new car The service was very good and we are happy to buy at this dealership Great service, great car, friendly stuff Just picked up our new car The service was very good and we are happy to buy at this dealership Great service, great car, friendly stuff More

I have had a phenomenal experience with this location. The stuff there are friendly and very helpful. Andra did an amazing job in helping me from the start to finish. She did not miss a thing. Kudos to he The stuff there are friendly and very helpful. Andra did an amazing job in helping me from the start to finish. She did not miss a thing. Kudos to her customer service skills, patience and attention to details. I simply love the whole experience and I am happy with the car I bought. Amit also came in and helped me. His positive attitude is exceptional. Thank you Andra and Amit. More

Great customer service experience starting off right from the door step. Knowledgeable, patient and friendly staff. Everybody was just amazing! Will definitely return and recommend to colleagues, friends and the door step. Knowledgeable, patient and friendly staff. Everybody was just amazing! Will definitely return and recommend to colleagues, friends and family members. Ps: Andra Butrus was exceptionally wonderful! More

Friendly, knowledgeable and very committed to customer satisfaction, Andra and the team were awesome to deal with, they made it easy to select the vehicle needed for our family, but most of all there was satisfaction, Andra and the team were awesome to deal with, they made it easy to select the vehicle needed for our family, but most of all there was the feeling of trust, not a sales person looking to push you into their next sale, but someone that was willing to guide and direct you into your next adventure and future memories. The Atlas was definitely the right car for us and so is Andra and her team at Yorkdale Volkswagen, Thank You, and you will definitely be seeing us again. Hope you can handle us, :) Frank Pasut More

Thank you for the friendly and excellent service. Very knowledgeable and helpful when buying my Tiguan. You made feel very comfortable and answered my questions with ease. knowledgeable and helpful when buying my Tiguan. You made feel very comfortable and answered my questions with ease. More

A very pleasant visit I went today (Friday) to Yorkdale VW.because I had an emergency which was that the tire pressure indicator came on indicating that one of my car tire I went today (Friday) to Yorkdale VW.because I had an emergency which was that the tire pressure indicator came on indicating that one of my car tires might be leaking. Even though I did not have an appointment Andrew L.(senior service consultant) understood my situation and was able to accommodate me. He introduced me to Hussein Baker( Quick lube consultant) which took care of the problem I had with my car right away.He got John the quick lube technician to look at the tires. He found that one of my tires has a punch on the side wall which could not be repaired due to the safety issue so with my authorization he ordered a new tire.He told me( with the part department information )that the tire will be at the dealership in 2 hrs which it did.As soon as he got the tire, he installed it and I was on my way in no time.This kind of service I received today from Andrew, Hussein , John and parts department staff keeps customers coming back for service and buying cars because the customers know that they will be looked after when they need any service. I do have 2 Golfs who I service with Yorkdale VW.because of their outstanding service and attention. All Yorkdale VW staff are very professional and they greet you properly every time you come in for service or anything else. They all try to do their best and more under today's conditions(covid pandemic). Keep up the good work. You all are very important for us in order to keep us moving around. Andrew you are doing a very good job taking care of your customers and understanding their needs and wants. I hope that one of this days you will be at the helm of a dealership or you will take over from your father because you were brought up the right away which is to look after the business properly. I am pretty sure that your father is proud of what you achieved so far and he will not hesitate when the time comes to pass the torch to you. Thanks Michael David---a very happy and repeat customer More

Thankyou Andra for great service and making a good deal. You're nice as well as helpful. I will definitely recommend my friends if they want to buy WV. Bhupinder kumar You're nice as well as helpful. I will definitely recommend my friends if they want to buy WV. Bhupinder kumar More

Yorkdale Volkswagen surpassed my expectations. Artur, Munish & Dmitry we’re very knowledgeable, helpful and thorough! They went over and beyond to ensure that all my questions were answered. Munish & Dmitry we’re very knowledgeable, helpful and thorough! They went over and beyond to ensure that all my questions were answered. More

Just bought the Golf .We dealt with Marcelo Andrade he was amazing informative ,polite answered all our questions great person to deal with.thanks Marcelo . was amazing informative ,polite answered all our questions great person to deal with.thanks Marcelo . More