Yorkdale Volkswagen

Worked with Jonathan and Daniel on my first car lease ever, they took the time to help me and get me the best deal possible ever, they took the time to help me and get me the best deal possible More

Excellent customer service felts secure and boost my confidence. I bought my first car Tiguan 2016 tsi pre-owned so far everything going well. Thanks to George McClure, Jonathan and the rest of the st confidence. I bought my first car Tiguan 2016 tsi pre-owned so far everything going well. Thanks to George McClure, Jonathan and the rest of the staff More

Excellent service! Daniel was reliable and assertive through the buying process ! He made everything fast and effective and wasted no time and didn’t feel like pressured salesman through the buying process ! He made everything fast and effective and wasted no time and didn’t feel like pressured salesman More

Bad service :(. I had an appointment made for an oil change last year,when I went for my appointment they told me the guy didn't come to work so they couldn't do anything. But no one called to tell me t change last year,when I went for my appointment they told me the guy didn't come to work so they couldn't do anything. But no one called to tell me that and I had to take the a day off work. Another thing is ,I purchased a new car and shortly after that one of my.tires got a nail so they told me to fix it. Once everything was done maybe a week after my second car showed low pressure and when I went to them they said its another nail. Its just really hard to believe this and too coincidental. Also the window got stuck and I had to keep pressing the button 3 times to close it, they said I just had to clean it. I'm really not happy with the 2019 jetta and all the sensors are not working well. My previous jetta never had any issues for many years even though it was a 2011 model. More

This Place is hysterically bad. It all started when we bought a new GTI from this place. First it took 3 months to take delivery of the car (this was before covid). Also the sales person lied about feat bought a new GTI from this place. First it took 3 months to take delivery of the car (this was before covid). Also the sales person lied about features that were on the car and didn't include some of the extras we had negotiated on the final Bill of sale. Then we take the car and the tires were not balanced. Then the springs in all of the handles broke within the first month. They initially claimed it was our fault, but we were able to convince them to cover it. Then we had an error with the camera alignment. We took it in for repair, a wheel alignment is required to fix this issue and they told us that we had to pay for the alignment because alignments are not covered even though the camera was. Again we had to talk to the service manager to get it covered. The car also had to go in for recall work. the next issue was that the car was making some weird noises and struggling to start. We took it in and they claimed everything was fine. a week later our check engine light went on and we decided to take it to another dealership. when we got to Don Valley Volkswagen, they told us that our high pressure fuel pump was on the verge of falling off. they said that one of the bolts had backed all the way out and there were cobwebs where the bolt should be and that another one of the bolts had shorn all the way through. This issue was clearly apparent when we had taken it to Yorkdale Volkswagen, but they told us they had checked it. Don valley provided excellent service. Back in June we had an issue where the door had been scratching the inside of the frame when we opened it. we took it to Yorkdale and they said it was our fault and that we had closed it with a stick in the door. I took a video of the door scratching the frame so they said they would run it though Volkswagen as a paint a rust claim. They just approved it this week 6 months later. We took it in to the body shop and the replaced the part of the frame that was scraped but didn't re-paint the part of the door where the paint had been chipped off. They have screwed things up at every opportunity and Jet is the only service coordinator who is not rude and incompetent's . I can only say I am a fool for going back over and over again. If you read this review and you go there that makes you a fool too. More

I had a great experience purchasing my 2021 Jetta by Daniel Latif. Everything was done smooth sailing, efficiently and flawless. Daniel went through all the details of the vehicle And how everything wor Daniel Latif. Everything was done smooth sailing, efficiently and flawless. Daniel went through all the details of the vehicle And how everything works on the car. More

He is a very helpful salesperson. I totally recommend him to my friends and family. He explained everything to me clearly about the car and he did his best. to my friends and family. He explained everything to me clearly about the car and he did his best. More

I had a great experience purchasing my vehicle from this dealership. The salesperson was Marcelo Andrade, the vehicle sales manager was Artur Averbuhand and they were both helpful and patient is assisting dealership. The salesperson was Marcelo Andrade, the vehicle sales manager was Artur Averbuhand and they were both helpful and patient is assisting me and my family to purchase our Atlas. I would recommend Marcelo, Artur and Yorkdale VW to anyone looking for a good reliable vehicle. I have been leasing my vehicles from VW since 2007, and have had great experiences with the vehicles, the sales people and the service department. More

Save yourself alot of time and aggravation by not buying a Volkswagen, let alone one from Yorkdale Volkswagen. I bought a used 2012 Volkswagen Gli back in 2016. They convinced me to buy the extended warrant a Volkswagen, let alone one from Yorkdale Volkswagen. I bought a used 2012 Volkswagen Gli back in 2016. They convinced me to buy the extended warranty and rust proffing at an additional cost. They warranty didnt do me any good, the engine kept missfiring and they replaced it with a « known used part. Ive spent thousands repairing this problem. Furthermore the rust proofing service that i spent $800 on is apparently a warranty, which needs to be inspected every two yrs and is now null and void. I wouldn’t recommend this place at all, Volkswagen is known for underhanded business tactics, and they clearly havent changed. More

Just picked up our new carThe service was very good and Just picked up our new car The service was very good and we are happy to buy at this dealership Great service, great car, friendly stuff Just picked up our new car The service was very good and we are happy to buy at this dealership Great service, great car, friendly stuff More