Yorkdale Toyota
Toronto, ON
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177 Reviews of Yorkdale Toyota
My family went here when looking for a used car. Car wouldn’t even start and had to be boosted (wasn’t mentioned) but here’s the real kicker. My grandfather (72 years old and a very careful drive Car wouldn’t even start and had to be boosted (wasn’t mentioned) but here’s the real kicker. My grandfather (72 years old and a very careful driver due to his age) was backing up while pulling out of a parking spot and because the young Toyota driver (didn’t get his name) was sitting RIGHT BEHIND his car, he tapped his license plate. Guy got out and instantly wasn’t listening to what anyone else said and was sure that he wasn’t too close to the car. He sat there and didn’t let them move for over an hour, all while they went and got 2 witnesses, and a 3rd from the actual Toyota, who all agreed that the worker was WAY too close to the car. Lo and behold, he sat there refusing to move until my elderly grandmother coughed up $170 for him to “fix his license plate”. My mother has a picture of his plate that has barely even a scratch, which was funny, as he claimed my family and the witnesses were ‘ganging up on him’ as if he couldn’t just man up and walk away/move the car with no actual damage to the car. I understand he was a young guy and maybe didn’t know better, but the fact my family then had to cough up money to fix an imaginary issue is ridiculous. (They wouldn’t have paid a dime if this kid wasn’t sitting refusing to move his car for an hour in the active dealership lot.) I wasn’t there, it was my mother, grandma, and grandpa, which makes it even worse that this useless worker figured it was okay to box them in until they coughed up cash. Absolutely shameful, will never be letting any of my parents come here again, I never will be again, and best believe any future generations that may come from me won’t be either. Horrible business. Wish I was there or had the guys name so I could get in touch with the ‘lawyer friends’ he loved to speak of. Edit that I left out on my original google review: because this young guy decided to go so hard after my elderly grandparents my grandpa has been stressed all day more than I have ever seen. Congratulations More
I made my first car purchase, a low mileage Toyota C-HR, from Risa Gonsalves and Simona Kahanek at Yorkdale Toyota. Thank you very much for making the purchase very pleasant and easy. I would say for buying from Risa Gonsalves and Simona Kahanek at Yorkdale Toyota. Thank you very much for making the purchase very pleasant and easy. I would say for buying my first car ever I had a great experience at this dealership! The financing process was smooth and easy, and I never felt pressured to make a decision. I would definitely recommend this dealership to anyone in the market for a car. More
Was told the price of the service was $365. 00 +taxes. Cost was $ 1,200.00 + taxes. Service manager Tony the Service Manager was not truthful in his estimate over the phone. Then he signed the c 00 +taxes. Cost was $ 1,200.00 + taxes. Service manager Tony the Service Manager was not truthful in his estimate over the phone. Then he signed the call sheet that I had approved the cost. Not true. I approved the work had to be done but not the price I received at pickup. I have been at this dealership for nine years. I will be looking for another dealer to service my car. More
Best dealership! ! Overall the best customer service compared to any other Toyota locations I’ve gone to recently. Assad Jama was the absolute best!! Not only was He v ! Overall the best customer service compared to any other Toyota locations I’ve gone to recently. Assad Jama was the absolute best!! Not only was He very knowledgeable and delivered information in a clear and thorough manner, He was also very attentive to our needs/concerns and patient about the process. He went above and beyond and also communicated with me frequently over text regarding the deal. It was my first time to buy a car here in Canada, I was so anxious but he made it all possible and gave me several options. He was such a darling to work with and finally seal the deal for my 2019 Toyota RAV4 Hybrid LE AWD! Overall, amazing experience and I would recommend Yorkdale Toyota (and Assad) and the hot chocolate. More
Special thank you to Hormoz Amirziai and Fabro Mirhashemian for assisting in the purchase of a brand new Toyota Rav4. They were extremely professional and respectful of time. After several dealer Mirhashemian for assisting in the purchase of a brand new Toyota Rav4. They were extremely professional and respectful of time. After several dealerships, we found them to be the best in price and extremely knowledgeable not only in their products, but also the competitors. It made our choice easy and the process was quick. If you are looking for a Toyota product, I highly recommend them. More
We recently bought a new vehicle from Yorkdale Toyota and could not be more thrilled with our experience. We met with Christian Harfenmeister, Sales & Leasing Consultant who took us through the process of b could not be more thrilled with our experience. We met with Christian Harfenmeister, Sales & Leasing Consultant who took us through the process of buying a new car. Christian was friendly, professional and honest through the entire process. He answered all of our questions and he made us feel valued as Toyota customers. We would highly recommend Christian and Yorkdale Toyota for anyone looking to purchase a vehicle. Thank you Christian and Yorkdale Toyota for an exceptional experience! More
I have been a steady customer at Yorkdale Toyota for the past 10 years. Until now. Having heard a strange noise at low speeds coming from the front I had it checked out by the service manager and the chief past 10 years. Until now. Having heard a strange noise at low speeds coming from the front I had it checked out by the service manager and the chief mechanic. The verdict was that I needed new front struts at the expense of over $3,000. Having left the dealership I went to a small auto repair shop in the area where the problem was diagnosed in minutes and the necessary repairs made for less than $400. My trust in this dealership has completely eroded and I don't expect to go back there anytime soon. More
Excellent dealership. Everyone I met went above and beyond to make you happy. From my salesperson Mario who took his time to explain the options, and market situation and Everyone I met went above and beyond to make you happy. From my salesperson Mario who took his time to explain the options, and market situation and offer the best advice, the sales manager Hormoz, who made sure of a speedy delivery, and Simona, the director of finance who explained the financial options and made the transaction smoother, it was all a positive experience. Highly recommended! More