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Wolfe Mazda

Surrey, BC

4.1
671 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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671 Reviews of Wolfe Mazda

June 19, 2018

Service was fast and friendly The service was great and I received a washed and and clean vehicle in return. The associate was friendly and knowledgeable and answered all my questi More

by Sylvia123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emma Lee who booked the servicing and don’t remember the name of the male associate I dealt with, sorry.
Jun 19, 2018 -

Wolfe Mazda responded

Thank you for sharing the recent experience you had at our Wolfe Langley Mazda dealership, Sylvia123. So nice to know how much our clients appreciate the complimentary car washes that we provide with every vehicle servicing. Thank you for recognizing Ema-Lee and our Service Advisor for the friendly and knowledgeable customer service they provided you. We will be sure to pass along the kind words to them. We value your business and look forward to serving you again soon. Have a wonderful day!

June 15, 2018

Check up The Wolfe team has taken excellent care of my car. Only my second brand new off the lot car.... the team understands how important it is to me. More

by Mmj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Allen
Jun 18, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share your feedback with us. We are extremely pleased to hear that our Wolfe Langley Mazda Service Team has taken excellent care of you and your cars over the years. It brings us great joy knowing that you have experienced Wolfe’s efficient, friendly and exceptional customer service first-hand. We value your five star review and business. We look forward to serving you again soon. Have a wonderful day!

June 13, 2018

Second Maintenance Another good experience. Even though the appointment would have taken just an hour to complete, I still received a shuttle ride home, which was much m More

by Tim
Recommend Dealer
Yes
Employees Worked With
Forgot the name.
Jun 14, 2018 -

Wolfe Mazda responded

We appreciate the feedback and the 5 star review, Tim. So wonderful that you had another great experience with our Wolfe Langley Mazda Service Department. Thank you for letting us know how convenient you found our shuttle service and complimentary car wash with your service. We value your business and look forward to serving you again soon. Have a great afternoon.

June 05, 2018

Efficient and speedy I was able to bring my car in to be repaired the same week I called in. I asked for it to be done by a certain time and it, was in fact, completed bef More

by zoomzoom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael and Alan
Jun 05, 2018 -

Wolfe Mazda responded

Thank you for the great review and for giving us the opportunity to serve you. So glad that we were able to book your appointment in an timely manner. Thank you for noticing how friendly, helpful, informative and efficient our Wolfe Langley Mazda Service Team was during your visit. We will be sure to pass along your kind words to our Service Department. With so many choices in the industry, we are grateful that you chose our dealership for your automotive maintenance needs.

June 01, 2018

Always an up sell This dealership is always on the prowl to up sell you on services. There is always something to fix or will be. For instance I just had the rear bra More

by carowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan
Jun 04, 2018 -

Wolfe Mazda responded

Thank you for your feedback as it gives us the opportunity to improve. We are very sorry that you feel this way and we understand your frustration. It is important that our clients are happy and safe on the roads when they service their vehicles with us. We would like to look into this matter further, please feel free to contact our General Operations Manager, Marc Livingstone directly at 604-534-0181, so we can follow up. We look forward to speaking with you and we hope to resolve your concerns. Thank you

May 30, 2018

Consistently great! I have yet to be disappointed by Langley Mazda. From day one when I drove my car off the lot, they have ensured that my car continues to be in working More

by Canada82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Worked with multiple employees
May 31, 2018 -

Wolfe Mazda responded

Wow! That is awesome! Thank you so much for the perfect rating and kind words, Canada82. Recognizing our Wolfe Langley Mazda Team for being efficient, friendly and Consistently Great is such a huge compliment, as is recommending Wolfe Mazda to others. We can’t thank you enough. We appreciate your business and loyalty to our dealership and look forward to providing you exceptional customer service for many more years to come. Have an outstanding day!

May 23, 2018

Great service department The servcie was quick, car was washed when ready. They dropped me off at the mall then called when it was ready to go, picked me back up at the mall. More

by kelly07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service guys
May 23, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share the wonderful experience you had at our dealership. We are thrilled that you were happy with our Wolfe Langley Mazda Service Team’s customer service. We are also glad to hear that you enjoyed the complimentary car wash and shuttle service, that we provide, while our clients are in for their vehicle maintenance. We value your business and we look forward to serving you again soon. Have a great day!

May 17, 2018

After the purchase All the learning/questions come after buying your car. Attending the Car Clinic allowed new owners to get to know the team that services you and your More

by Susa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 17, 2018 -

Wolfe Mazda responded

Thank you so much for attending our recent Service Clinic and taking the time to share your feedback with us, Susa. We are pleased to hear that you found the clinic very informative and that you got a chance to meet some of our Service Team. When you purchase a vehicle at Wolfe Auto Group, you become a part of our family. We look forward to continuing our relationship for many years to come.Thank you for choosing Wolfe Langley Mazda for your automotive needs. Have a wonderful day.

May 16, 2018

Excellent but I expected something different. I gave you such a good rating because I always have had good service. However, I was looking for how to use the icons on the display screen and how t More

by maranatha.TGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Angela, Allan
May 18, 2018 -

Wolfe Mazda responded

Wow! Thank you very much for the perfect score and outstanding review! We are overjoyed that you took the time to recognize our entire Wolfe Langley Mazda Team for the exceptional customer service they deliver you during your visits to our dealership. So glad that our Service Manager, Mike was able to assist you with the icons on your display. We love hearing how our Mazda Team always demonstrates their dedication to our clients by always going above and beyond with every interaction or request that comes their way. We will be sure to pass along your extremely kind words to our team. We concur we carry a great brand and we are very lucky to have such an amazing group of people at Wolfe! We are also very lucky to have such wonderful and loyal clients such as yourself. We value your business and look forward to serving you for many more years to come! We hope you have a great weekend.

May 07, 2018

Complete and Comprehensive Service They managed to schedule me in a week in advance, complete the service in reasonable timing and had the parts available on hand to resolve the issues More

by Devon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
May 08, 2018 -

Wolfe Mazda responded

Thank you for the wonderful review, Devon. We are glad that booking a service appointment with us was convenient for you. Did you know you also have the option of booking a service appointment online too now!? We love hearing that our Service Department took care of our clients concerns in an efficiently manner. We value your business and thank you for choosing Wolfe Langley Mazda for your automotive needs. See you next time!

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