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Wolfe Mazda

Surrey, BC

4.7
666 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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666 Reviews of Wolfe Mazda

June 05, 2020

The dealership was very organized clean and very friendly, with corona protocols in place. My car was done in a timely manner. Came back clean washed and vacuumed. More

by Frkfam
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 09, 2020 -

Wolfe Mazda responded

We are incredibly grateful that you took the time to leave us this wonderful review. So glad your vehicle servicing was completed in a timely manner and returned to you washed and vacuumed to your liking. Thank you for recognizing the precautionary measures we have implemented for COVID-19 at our Wolfe Langley Mazda dealership. The health and safety of our clients and employees is extremely important to us. We value your business and we look forward to serving you again soon. Take care and stay safe.

May 30, 2020

Quick and efficient Excellent service, helpful, happy with product. Polite salesmen and managers. Learned a lot about cars and finance/leasing process. I would return aga More

by drtharvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Allen, Mike Groves
Jun 08, 2020 -

Wolfe Mazda responded

Hearing that you had excellent customer service at our Wolfe Langley Mazda dealership is the best thing we could hope for! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. it’s so nice to hear that Mike and Trevor helped to make your vehicle purchasing process experience such a positive and efficient one. We concur, they are both very polite, knowledgeable and helpful. Thank you for your business and congratulations on your new Mazda. drtharvey! We hope your new car takes you to new places and opens up the windows to new opportunities. Enjoy!

May 29, 2020

Was very happy with the sale, didn’t feel pressured. Ryen was very professional and helpful. Everybody was very friendly. My only complaint was not being told to bring a bank draft and when I calle More

by Sandra.sagert
Recommend Dealer
Yes
Employees Worked With
Ryen, 2 different finance people, can’t remember the names
May 29, 2020 -

Wolfe Mazda responded

Thank for taking the time to share your feedback with us, Sandra. We appreciate the time you took to recognize our Sales Consultant, Ryen and our Wolfe Langley Mazda Sales Team for being professional, helpful and friendly during your vehicle purchasing process. We sincerely apologize for any miscommunication regarding the bank draft. Glad that overall you were happy with your experience and you would choose our dealership to purchase your next vehicle too. Congratulations on your new Mazda. We hope you enjoy every mile. Take care.

May 21, 2020

Bought my second car from this dealership. Both experiences were beyond excellent! The whole team is super friendly and helpful. Ryen Spooner was exceptionally helpful and friendly. Really felt lik More

by Brennan Way
Recommend Dealer
Yes
Employees Worked With
Ryen spooner, Holly, Trevor Allen
May 25, 2020 -

Wolfe Mazda responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We couldn’t be happier to hear that you have had not one, but two exceptional experiences purchasing a vehicle at our Wolfe Langley Mazda Dealership. We appreciate the time you took out of your day to recognize Ryen and our Sales Team for being so friendly and helpful during your recent visit. We concur, Ryen is a true asset to our team and he truly goes the extra mile to ensure our clients have an positive experience. Congratulations on your dream car, Brennan! We hope you enjoy every mile and we look forward to working with you for many more years to come. See you next time.

May 15, 2020

Pruchased new car from his dealership Very Happy with my purchase and the process. I am very happy with how I was treated by the salesman and would recommend other to ask for him More

by gerrycast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurtej Dhillon
May 15, 2020 -

Wolfe Mazda responded

Thank you for your wonderful feedback, gerrycast. We appreciate the time you took acknowledge our Sales Consultant, Gurtej for treating you so well during your vehicle purchasing process at our dealership. Your recommendation to others means a lot to us. Thank for that and thank you for your business. We hope you are enjoying your new car! See you next time.

May 05, 2020

everything went as explained we have dealt with the dealership since purchasing the vehicle and have never had any problems with staff or what has been done with car. More

by lmpeters53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
May 08, 2020 -

Wolfe Mazda responded

Thank you for your thoughtful review and for allowing us to earn your business, impeters53. We also thank you for choosing and trusting Wolfe Langley Mazda for all of your automotive needs. We look forward to working with you for many more years to come. Take care.

May 04, 2020

As usual, customer service was excellent. Personnel were prompt, polite, efficient, and knowledgable. Time was taken to explain the work that was done, and proper precautions re COVID-19 were observed. Car More

by Mazda3owner
Recommend Dealer
Yes
Employees Worked With
Mike Paulokangas, Preston
May 08, 2020 -

Wolfe Mazda responded

Thank you for the amazing feedback, Mazda3owner! So glad to hear that our Wolfe Langley Mazda Service Team provided you with another great experience at our dealership. We truly appreciate the time you took to praise them for their knowledgeable, polite and efficient customer service. Our client’s health and safety is important to us, so thank you for recognizing all the extra precautionary measures we have implemented during this difficult time. We value your business and look forward to working with you again soon. Stay safe.

April 25, 2020

Always efficient, polite and clear with my needs. Very easy to deal with, no concerns. Friendly, helpful staff. My car is always clean upon return. More

by SamanthaH17
Recommend Dealer
Yes
Employees Worked With
Alan Eeg
May 01, 2020 -

Wolfe Mazda responded

Thank you for the five star review, Samantha. We couldn't be happier to hear that our Wolfe Langley Mazda Service Team always takes great care of you with their efficient, polite, helpful and friendly customer service. They will be thrilled to see your kind feedback. Thank you for choosing our dealership for all of your automotive needs. See you next time!

April 24, 2020

Great experience. Met my expectations greatly! Friendly customer service. Will surely make this location my primary go to place for maintenance, and other services. Cheers Mike for getting the pref More

by tjlawrence1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Holly, Jerry
May 01, 2020 -

Wolfe Mazda responded

Congratulations on your beautiful new 2020 Mazda CX-30, tjlawrence1989! You will be turning heads in that new ride for sure. We appreciate the time you took to share your kind feedback with us. So glad that our Internet Specialist, Mike and our Financial Services Managers, Holly and Jerry made an great impression on you with their exceptional customer service skills. They will be extremely happy to see your comments. Hearing that you will be visiting our dealership for all of your automotive needs is one of best compliments we could as for. We welcome you to the Wolfe Auto Group Family and look forward to working with you for many years to come!

April 21, 2020

12 Month Scheduled Service A very positive experience again at Wolfe Langley Mazda service department. My 2019 Mazda CX-9 was due for it's 12 month service and was able to get More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
May 01, 2020 -

Wolfe Mazda responded

Wow! Thank you so much for the outstanding review, Terry. We truly appreciate the time you took to acknowledge our Wolfe Langley Mazda Team, for not only being accommodating and efficient during your vehicle servicing but for also taking the extra precautionary measures to ensure you felt safe during your visit to our dealership. We are working hard to keep our clients and team safe during this difficult time so your praise and thoughtful comments are really appreciated. We value your business and look forward to serving you again soon until then stay safe and stay strong.

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