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Wolfe Mazda

Surrey, BC

4.7
666 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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666 Reviews of Wolfe Mazda

June 11, 2020

Another great experience, at Wolfe!! Did an excellent job on our servicing and in a timely manner. And, as usual, the staff was very friendly! More

by Darren
Recommend Dealer
Yes
Employees Worked With
Jason & Preston
Jun 12, 2020 -

Wolfe Mazda responded

Darren, we would like to thank you for sharing this amazing review about our Wolfe Langley Mazda dealership! We are absolutely pleased that you had another great experience when dealing with our Service Department. We will be sure to share your kind feedback amongst our team. We sincerely appreciate your business and please come visit us again soon!

June 10, 2020

Great Customer Service I had booked a service before I had to go to work and assumed it would be done in time. When I called to check on the timing, I was informed that ther More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebeka, service department member I cannot remember the name of but was very helpful
Jun 12, 2020 -

Wolfe Mazda responded

Thank you for the perfect rating and for taking the time to share you feedback with us, Matt. We apologize if there was any miscommunication on our part regarding your servicing. So glad our service team went above and beyond to return your vehicle back to you in a timely manner. Recommending us to others is a huge compliment. We thank you for that and we truly thank you for your continued business. See you next time.

June 10, 2020

Came in for a regular scheduled oil change and cabin filter replacement. Had a bit of a click noise in the front end and they replaced the shock boots for me. No more noise. Also had the car cleaned whi More

by Daniel
Recommend Dealer
Yes
Employees Worked With
Alan?
Jun 12, 2020 -

Wolfe Mazda responded

Thanks for the awesome review, Daniel! Our clients become a part of our Wolfe Auto Group Family after they purchase a vehicle from us. We’re happy to hear we hit the mark for you and make you feel at home when you visit us. We strive for customer experiences like this. So glad you enjoyed the complimentary car wash and vacuum we offer with every service. Thank you for recognizing our Service and Sales team for always being so friendly and helpful. Most of all thank you for choosing Wolfe Langley Mazda for all of your automotive needs. See you next time. Cheers!

June 09, 2020

As always I received excellent customer service when I took my car to Wolfe Langley Mazda for its regular service. They have also gone above and beyond for warranty repairs. More

by lrishman
Recommend Dealer
Yes
Employees Worked With
Michael Paulokangas
Jun 12, 2020 -

Wolfe Mazda responded

We are very delighted to hear how our Wolfe Langley Mazda Service Team always goes above and beyond to assist you with all of your vehicle maintenance needs when you visit us. We will be sure to share your kind feedback with them. They will be extremely happy as they strive to ensure every client is well taken care of. Thank you for giving us the opportunity to work with you. We look forward to your next visit, Irishman!

June 08, 2020

Great customer service. Car serviced and returned on time. Polite, service oriented staff. Dealership clean and took into account Covid standards. I like this place. More

by Threetimesricher
Recommend Dealer
Yes
Employees Worked With
Front staff
Jun 10, 2020 -

Wolfe Mazda responded

Thank you for the wonderful feedback and five star review, Threetimesricher. We are truly grateful that you took the time to recognize our Wolfe Langley Mazda Service Team for being efficient, polite and providing you with overall great customer service. We also appreciate you taking notice of the preventative measures we have implemented during the Coronavirus Pandemic. Our clients safety is very important to us. Thank you for giving us the opportunity to serve you. See you next time & stay safe.

June 08, 2020

Polite and efficient service experience. I was well informed and felt well taken care of by the service desk. The rates charged are very reasonable. More

by Pixxie75
Recommend Dealer
Yes
Employees Worked With
Service desk
Jun 11, 2020 -

Wolfe Mazda responded

Thank you for taking the time to share your feedback with us, Pixxie75. It is wonderful to hear that our Wolfe Langley Mazda Service Team made your recent experience at our dealership such a pleasant one. They will be happy to hear that you appreciated our competitive rates and their polite, efficient, informative and thorough customer service. It is truly rewarding to see your comments, as we strive for all of our customer experiences to be as such. Thank you very much for your business and feedback. Take care.

June 08, 2020

Service and quality of customer service is top notch! They had it all done in time and all updates needed were relayed to myself when I arrived to pick up. More

by Jyles19
Recommend Dealer
Yes
Employees Worked With
Craig
Jun 11, 2020 -

Wolfe Mazda responded

We appreciate the perfect rating, Jyles19! We could not be happier hearing that our Wolfe Langley Mazda Service Team provided you with efficient, thorough and overall top-notch customer service, during your recent vehicle maintenance appointment. We strive for customer experience like this, and could not be more pleased. Thank you very much for giving us the opportunity to work with you. See you next time!

June 07, 2020

Very satisfactory service. Excellent customer care. Details well explained. Car was returned after thorough wash outside. Car was also vacuum cleaned inside. Thank you a Wolfe Mazda service team More

by Ben
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 10, 2020 -

Wolfe Mazda responded

We appreciate the time you took out of your day to applaud our Wolfe Langley Mazda Service team for the great customer service they provided you during your recent visit. They will pleased to see your feedback. So glad that you were also happy with the complimentary car wash and vacuum we offer with every servicing. Thank you for choosing our dealership for all of your automotive needs. We look forward to serving you again soon, Ben.

June 05, 2020

Explanation was detailed and concise about cost and duration... The vehicle had been serviced at this location for nearly 5 years... would recommend to my family and friends the positive experience More

by Cx5
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 09, 2020 -

Wolfe Mazda responded

Thanks for leaving us such a wonderful review. We are extremely happy that you love the customer service you received from our Wolfe Langley Mazda Service Department. Our dedicated team members will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Recommending us to others is one of the best compliments we could ask for. We sincerely value your business over the past 5 years and we look forward to working with you for many more years to come. Take care.

June 05, 2020

Wolfe Mazda Langley This is my second vehicle I have bought through Wolfe Mazda and once again I was extremely satisfied with my purchase and my experience! I worked with More

by ashley.v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Trevor
Jun 09, 2020 -

Wolfe Mazda responded

Thank you for the five star review and a huge congratulations on your new Mazda CX-5, Ashley! We truly appreciate the time you took to praise our Sales Consultant, Mike for being so knowledgeable and for making you feel comfortable during your entire vehicle purchasing process. We have implemented numerous processes during this unprecedented time, as our clients safety is of utmost importance to us. So glad you recognized that while working with Mike. We appreciate your business and loyalty to our dealership. We look forward to serving you for many more years to come and we hope you enjoy the beauty and comfort of your second Mazda! Zoom Zoom

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