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Wolfe Mazda

Surrey, BC

4.7
666 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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666 Reviews of Wolfe Mazda

August 12, 2020

Great Customer Service, knowledgeable and helpful mechanics. Customer Service Representative was very helpful each and every time I've brought my vehicle in for service. More

by Tim
Recommend Dealer
Yes
Employees Worked With
Allen Ang
Aug 13, 2020 -

Wolfe Mazda responded

It means so much to us that you took the time to praise our Wolfe Langley Mazda Service Team for providing you with knowledgeable, helpful and overall great customer service. It’s wonderful to know that you feel we are on the right track. Thank you for placing your trust in us. We're happy that you're happy, and we're looking forward to serving you again soon. Stop by anytime, Tim!

August 11, 2020

The work was done quickly, and they made my experience convenient. When I returned, staff was friendly and thorough in explaining all that I needed to know about my car. More

by ChristianO
Recommend Dealer
Yes
Employees Worked With
John
Aug 11, 2020 -

Wolfe Mazda responded

Thank you for the five star rating and kind comments, ChristianO. We appreciate you taking time out of your busy day to share your service experience with us. So glad our Wolfe Langley Mazda Service Team completed your vehicle maintenance in an efficient manner and provided you with friendly and thorough customer service. We look forward to serving you again in the future.

August 10, 2020

Dropped by car off for service. Steve was quick, efficient and friendly as soon as I walked in.. Went over service in detail, communicated clearly and provided excellent service in More

by Dianne2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 11, 2020 -

Wolfe Mazda responded

We’re glad that our Wolfe Langley Mazda Service Advisor, Steve was able to address your vehicle servicing needs. We will be sure to let Steve know how pleased you were with the quick, efficient, thorough and friendly customer service he provided you. Thank you for your business, Dianne2000. We look forward to your next visit.

August 04, 2020

They are always pleasant to deal with. They explain everything and give honest answers to any questions I have. The service is completed quickly and efficiently. More

by DebS
Recommend Dealer
Yes
Employees Worked With
Alan
Aug 05, 2020 -

Wolfe Mazda responded

We appreciate the time you took out of your day to praise our Wolfe Langley Mazda Service Team for being thorough, honest, efficient and for always being pleasant to deal with. Thank you for choosing our dealership for all of your automotive needs. We truly value your business and feedback, DebS. See you next time.

August 04, 2020

Clear communication for the car maintenance and friendly staffs. Service time was shorter than what they promosed. My car now feels mich beeter. Strongly recommend Wolfe Langly Mazda. More

by ES
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 05, 2020 -

Wolfe Mazda responded

Thank you for the five star rating, ES. We appreciate your time and the extra effort it takes to provide your feedback. Thank you for noticing how friendly, thorough and efficient our Wolfe Langley Mazda Service Team is. They will be thrilled to see your kind comments. We strive to ensure that everyone who visits us will recommend us to others and we’re happy to hear that you agree! We truly value your business and look forward to your next visit. Take care.

August 04, 2020

Always friendly, quick and efficient service when I come in for servicing. Also being given options and different price points for new/replacement parts is very helpful. More

by Ash
Recommend Dealer
Yes
Employees Worked With
Mike?
Aug 05, 2020 -

Wolfe Mazda responded

It is truly rewarding to see your five star rating and wonderful feedback, Ash. Our Wolfe Langley Mazda Service Team will be thrilled that you took the time to acknowledged them for always providing you with friendly, efficient and helpful customer service. We truly appreciate your business and look forward to serving you again soon!

August 04, 2020

I dropped my vehicle off on Wednesday night; they never called me back so I had to call them and their response was that they were busy and would get back to me on Friday. I never heard from them until 2:0 More

by LalP
Recommend Dealer
No
Employees Worked With
Service Department
Aug 05, 2020 -

Wolfe Mazda responded

We would like to apologize for the frustrating experience you recently had with our service department. The situation you’ve described is not typical for our dealership. Your business is very important to us and we’d like to regain your trust. We would like to discuss your concern in further detail, please contact our Group General Manager, Marc Livingstone at 604-534-0181 as soon as possible, so we can work towards a resolution. Thank you for alerting us to this issue and we look forward to speaking with you soon.

July 23, 2020

The sales staff from my sales man to the manager to the business office, were helpful, did not pressure me and provided excellent service through the entire process. More

by Monalisa
Recommend Dealer
Yes
Employees Worked With
G. Dhillion, Jerry, Trevor
Jul 24, 2020 -

Wolfe Mazda responded

Thank you so much for the kind feedback, Monalisa and congratulations on your new Mazda! We are thrilled to hear the our entire Wolfe Langley Mazda Sales Team provided you with exceptional customer experience that we strive to provide all of our clients. We appreciate the opportunity to earn your business and look forward to continuing our relationship when you visit us for your vehicle maintenance. See you then!

July 23, 2020

Courteous and helpful staff. They make you feel welcome and go above and beyond to ensure satisfaction. i would definitely recommend this dealership to friends and family. More

by racquel.reed.hnatuk
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 24, 2020 -

Wolfe Mazda responded

We are pleased to see that the experience you had with our Wolfe Langley Mazda team has earned us a five star rating. We appreciate the time you took to praise our team for being courteous, helpful and always going above and beyond to ensure our clients are happy. Recommending us to your friends and family it one of best compliments. We will be sure to provide them with the same excellent customer service you received. Thank you for your business. We look forward to your next visit, racquel.reed.hnatuk!

July 23, 2020

Did a good job in a timely matter. Added the transmission flush which was needed but quite costly. I have found the costs over the fourteen years have substantialy increased. More

by Jboots
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 24, 2020 -

Wolfe Mazda responded

Thank you for your feedback, Jboots. So glad our Service Team took care of your vehicle maintenance needs in such an efficient manner. We value our customers and truly appreciate the time you took to share your opinion with us. We are committed to fair, honest and competitive pricing however we will be sure to pass along your thoughts and concerns with our Group General Manager. Thank you for your loyalty over the years, we hope to serve you for many more to come.

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