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Wolfe Mazda

Surrey, BC

4.7
666 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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666 Reviews of Wolfe Mazda

August 25, 2020

It was awersome dealing with them..great service and great customer care.defintely will go back there..evertlything was on time..great aewrsome..wonderful...excellent More

by Jeromefrancois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot
Aug 27, 2020 -

Wolfe Mazda responded

Thank you so much for the perfect rating. We are incredibly grateful that you took the time to let us know that our Wolfe Langley Mazda Team provided you with awesome, wonderful and overall exceptional customer service during your recent visit. We are pleased to hear that it was an experience that will want to return to our dealership. We look forward to continuing our relationship for years to come, Jeromefrancois. Take care.

August 24, 2020

We were in New West when we lost our power steering Friday at 5 PM. They said have it towed . We call BCAA Sat. morning Allan called told me the problem . Offered us a loner car . Called us when it w More

by buddyis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan
Aug 25, 2020 -

Wolfe Mazda responded

We are incredibly grateful that you took the time to share your experience with us, buddyis. Alan is fantastic and he truly cares about our clients. He will be extremely pleased to see your kind comments. We are so glad that he was able to provide you with a loaner while our Service Team repaired your vehicle. Our team is always here to help. Please let us know if there is anything else we can do for you. Take care.

August 22, 2020

CX5 was serviced today. The service advisor, Alan EEG was his usual self, very friendly, explained the Scheduled service in detail. He called me a couple of times to see if I wanted other work done. He is pr More

by Dianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Egg
Aug 25, 2020 -

Wolfe Mazda responded

Thank you so much for the taking the time to share your thoughts and feedback with us, Dianne. We apologize if we missed the complimentary carwash that we offer with each servicing. Please feel free to contact our Service Manager, Mike at 604-534-0181 and he will arrange to have your CX-5 washed for you. Thank you for praising our Service Advisor, Alan for always being friendly, professional and thorough when you visit us. We value your business and look forward to serving you again soon. Take care.

August 21, 2020

Very professional sales and delivery staff. I found them friendly and helpful. The vehicle was accurately advertised and the price negotiation was not aggressive in any way More

by jason S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barrand
Aug 25, 2020 -

Wolfe Mazda responded

It’s a pleasure to see that your experience at our dealership has earned us a five star rating. We strive for customer experiences like this. Thank you for taking the time to acknowledge our Sales Consultant, John and the rest of our Wolfe Langley Mazda Sales Team for being professional, friendly and helpful during your vehicle purchasing process. Congratulations on your new Mazda. We hope you enjoy every mile! Please let us know if there is anything else we can assist you with, Jason.

August 20, 2020

I’ve going to Wolfe since I got my 2015 3 sportStaffs I’ve going to Wolfe since I got my 2015 3 sport Staffs are great, always eager to help and always friendly My service advisor is the best More

by Happy dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Aug 25, 2020 -

Wolfe Mazda responded

We’re happy that you’re happy! Thank you so much for sharing your feedback with us. We appreciate the time you took to acknowledge our Service Advisor, Alan and our entire Wolfe Langley Mazda Service team for always being friendly, helpful and providing you with overall great customer service. We truly value your business and loyalty over the years. We look forward to serving you for many more years to come, Happy dad! See you next time.

August 19, 2020

Very helpful staff. Great customer care. Purchased my second car from them and Overall I am very happy. Definitely I am going to refer my friends. Keep it up!! More

by indrajit mukherji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane and Gurtej
Aug 23, 2020 -

Wolfe Mazda responded

Thank you so much for letting us know about the wonderful car buying experience that our helpful Wolfe Langley Mazda Sales team provided you. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We are also glad that it was one that made you recommend our dealership to your friends. We couldn’t ask for a nicer compliment. Congratulations and safe travels in your second new Mazda, Indrajit. We appreciate your business and look forward to your next visit. Take care

August 14, 2020

Excellent communication and attention to my concerns. Bought my Mazda CX 30 end of February 2020 and barely drove it for 6 months during COVID pandemic. Sales person reviewed features, settings, technol More

by Christine_mackenzie
Recommend Dealer
Yes
Employees Worked With
Amanda, Kes, Allan, Jason
Aug 17, 2020 -

Wolfe Mazda responded

Congratulations on your Mazda CX-30, Christine. We truly appreciate the five star rating and the time you took to share your feedback with us. Thank you for praising our Mazda Sales and Service Teams for their being so thorough, efficient, professional and informative. Our client’s safety is extremely important to us, so we really appreciate you taking notice of all of the extra precautionary measures we have implemented during the pandemic. Thank you for choosing Wolfe Langley Mazda for all of your automotive needs. We look forward to working with you again soon until then please stay safe.

August 13, 2020

Great experience purchasing a new vehicle Came from out of town to look at a specific vehicle I had seen online. Ended up spending the whole day at the dealership, test drove multiple options More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryen Spooner, Nate Graf, Trevor Allen
Aug 14, 2020 -

Wolfe Mazda responded

Wow! Thank you for your wonderful review and for giving us the opportunity to work with you, Diana. So glad that our Wolfe Langley Mazda Sales Team was able to get you into your perfect vehicle so quickly. Congratulations on your new Mazda and thank you for your business. Please come visit us again and let us know if there is anything else we can help you with. Until then enjoy your new ride!

August 12, 2020

The customer service from booking my appointment to the service counter were both very nice and kind. They could answer all my questions. I was quoted 4 hours at the time of drop off. It would have been More

by paula.s
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 12, 2020 -

Wolfe Mazda responded

Hello Paula, thank you for your review. We appreciate the time you took to let us know how kind and knowledgeable our Wolfe Langley Mazda Service Team was during your recent visit. We apologize if your servicing took longer than expected. Usually our team is pretty good about updating our clients however we will be sure to share your feedback with our Service Advisors. Thank you for your business. We look forward to working with you again in the future.

August 12, 2020

Steve was awesome. He took care of me exactly as he said he was going to. Very thoughtful and thorough regarding my issue with my CX3. I live near another Mazda dealership but will bring my Mazda back to wh More

by Arj.birak
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 12, 2020 -

Wolfe Mazda responded

Thank you for taking the time to let us know how thoughtful, thorough and awesome our Service Advisor, Steve was during your recent visit. Thank you for choosing Wolfe Langley Mazda for all of your automotive needs and giving us the opportunity to earn your business. We look forward to working with you for many years to come. Arj.birak. See you next time!

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