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Wolfe GMC Buick - Service Center

Edmonton, AB

4.5
442 Reviews

442 Reviews of Wolfe GMC Buick - Service Center

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April 13, 2023

At first, there was a little confusion regarding spacers that were needed for the summer tires with rims, but that was sorted out the winter tires came off and the summer tires were installed. I had a very More

by lmb92344
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gororo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Siffledeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Larracas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I had the pleasure of meeting Doug the General Manager, easy to see why the team works so well together., Megan Drier
Apr 18, 2023 -

Wolfe GMC Buick responded

Thank you for Rating us so highly. It's great to hear that everything was sorted out and went smoothly. We are glad to hear that each one of our team members made your experience so outstanding. Our team appreciates your review and kind words. We hope to see you again soon!

February 21, 2023

Purchased a new 2022 Colorado ZR2 from another dealership had issues with transmission at 2200 klicks other dealership was unable to get anything done excuses excuses excuses. Contacted Don took truck in ne More

by knetter
Recommend Dealer
Yes
Employees Worked With
Don Fricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Wolfe GMC Buick responded

Thank you for taking the time to share your positive experience. Don, along with the rest of our team, try our best to keep our customers at the top of our priority. Our team at Wolfe GMC Buick appreciates the review, and look forward to seeing you again!

February 19, 2023

I'm very pleased after my visit to Wolfe GMC. on February 18, 2023. starting with the service advisor who signed my truck in, very professional and friendly to the service technician who did the More

by florian.schewalje
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Larracas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Trudeau
Feb 21, 2023 -

Wolfe GMC Buick responded

Thank you for the review - your feedback is highly appreciated, Florian. We are thrilled to read about your experience. Until we see you next, take care!

January 30, 2023

Staff consistently pleasant & professional; but this last encounter was very frustrating as it took "4" visits to solve a simple repair!!! First visit, I was called 2 hours after leaving my vehicle, only to More

by Chatty Cathy
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Nome
Jan 30, 2023 -

Wolfe GMC Buick responded

Thank you for your response and feedback. Please reach out to our service advisors and inquire about our Oil Change 4 Life program. We would be happy to assist you, but require some more information. Our phone number is 780-486-3334. We look forward to hearing from you.

Feb 06, 2023 -

Chatty Cathy responded

According to the information you have on your website....the Oil Change 4 Life program applies to "newly purchased vehicles", of which mine is not. Although my 2012 Enclave has served me well so far, I am not sure how much "Life" it has left and am unsure if this offer would apply. I shall, nonetheless contact your service department in the next few days.

January 02, 2023

Wolfe GMC Buick dealership is the best, but most especially Rose Larracas of the Service Department. She helped me with everything smoothly most especially with my request, very friendly in phone a More

by Rolando
Recommend Dealer
Yes
Employees Worked With
Rose Larracas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Wolfe GMC Buick responded

Thank you for taking the time to rate us so highly, Rolando! We are delighted that Rose could provide you with such a great experience! Our team looks forward to assisting you on your next visit.

December 27, 2022

We had a little trouble with our Chev Impala and took it into Edmonton to the Wolfe GMC Buick dealer after talking to Renee and Cory the Service people. Dropped it off at 9 am and they called at around 11 More

by LeoBoyd
Recommend Dealer
Yes
Employees Worked With
Dean Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
Dec 28, 2022 -

Wolfe GMC Buick responded

Thank you so much for rating your experience with us so highly! Renee, Cory, and the rest of our team at Wolfe GMC Buick are delighted to learn that you had such a pleasant experience with us. We look forward to seeing you again. Happy New Year!

December 13, 2022

I took my vehicle in for a simple diagnostic and warranty job. The whole process turned out to be the service advisor constantly trying up upsell me on things that I didn’t need. It’s all just charge charge More

by topshelfbowen
Recommend Dealer
No
Employees Worked With
Steve Hillerud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Wolfe GMC Buick responded

Our service advisors are trained to present all maintenance recommendations to our customers according to GM's requirements. The decision is up to the customer whether or not they would like to proceed with the recommended maintenance. In addition, our team apologizes for the misunderstanding of whether the old parts were wanted back or not. On the service order, both options were circled which lead to the confusion. However, when approached, our team was prompt to give the old parts back.

November 17, 2022

I had called Brianna many time to have my call forwarded to Quentin Siffledeen,Sales Manager. Brianna was alway pleasant and helpful each time I called. I personally want to thank her for her friendly and More

by sadcsands2@gmail.com
Recommend Dealer
Yes
Employees Worked With
Brianna Jones
Nov 17, 2022 -

Wolfe GMC Buick responded

Thank you for the 5-star review! Brianna and the rest of the Wolfe GMC Buick team appreciate the kind words and are glad we could provide you with a positive experience! We look forward to seeing you again!

November 04, 2022

Had Renee assist us with service appointments for my truck and my wife's SUV. Renee did a great job to coordinate everything and get us both back on the road ASAP. She was very professional and friend More

by Randall
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Wolfe GMC Buick responded

Thanks for the great review, Randall. Renee is amazing at giving the best customer service and ensuring the experience is easy and pleasurable. Our team is delighted your experience was no exception. We look forward to seeing you again.

August 17, 2022

I came in for an oil change and multi point inspection. Emily Lebrun in service was very informative and helpful! Answered all my questions and concerns fast and efficiently. Was out of there within an hou More

by Th3Beardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lebrun
Aug 17, 2022 -

Wolfe GMC Buick responded

Thank you for the kind words! Emily and Danny are one of a kind and will ALWAYS take care of their customers. We are glad we could provide you with a positive experience during your visit with us at Wolfe GMC Buick!

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