Whitby Toyota

⭐⭐⭐⭐⭐ Excellent Service from Bandulla Dissanayake I would like to express my sincere appreciation to Bandulla Dissanayake for the outstanding service he provided while helping me purchase my Toyota RAV would like to express my sincere appreciation to Bandulla Dissanayake for the outstanding service he provided while helping me purchase my Toyota RAV4. Bandulla was extremely professional, knowledgeable, and customer-focused throughout the entire process. His expertise and understanding of the vehicles available helped me select the right vehicle for my needs and budget. He took the time to answer all my questions, provided honest advice, and ensured I was comfortable with my decision. What impressed me most was his commitment to customer care. He followed up regularly, kept me informed at every stage, and made the entire transaction smooth and stress-free. Thanks to his dedication and attention to detail, what could have been a complicated process became a very pleasant experience. I am truly grateful for his honest, trustworthy, and professional service. Bandulla is a tremendous asset to Whitby Toyota and a great representative of the community. His commitment to customer satisfaction is exceptional, and I would highly recommend him to anyone looking to purchase a vehicle. More

I had a great experience working with Banbula. I purchased my car from the dealership about 8 years ago, and the car has been running really well and has served me great all these years. I really I purchased my car from the dealership about 8 years ago, and the car has been running really well and has served me great all these years. I really appreciate the excellent service and help I received. Thank you for making the experience so positive! I would definitely recommend Bandula and the dealership to anyone looking for a vehicle. More

Poor communication and questionable allocation I placed a deposit on a 2026 Toyota RAV4 XLE Premium last year in September and have been waiting for almost a Year. Delivery dates kept getting pushed back w a deposit on a 2026 Toyota RAV4 XLE Premium last year in September and have been waiting for almost a Year. Delivery dates kept getting pushed back with no information at all. I saw a recent customer review mentioning that a Pearl White cancellation unit was allocated to another buyer. Combined with the lack of clear updates on my order, I became concerned that available units in my preferred colour may not have been offered to me first. As an existing deposit customer, I expected better priority and transparency on how allocation works. When I went in recently about a refund, we stood by the reception for around 20 minutes. No one acknowledged us properly. My name was called in a low, hard-to-hear voice, when refund was processed.and the manager only appeared once at the start before returning to his desk and not coming back. The combination of the long wait with poor communication and the lack of basic courtesy during the refund visit left me disappointed. Based on my experience, I would not recommend Whitby Toyota More

Excellent dealership and customer services, Highly recommended, I definitely bring my car till next visit recommended, I definitely bring my car till next visit More

The entire entire interaction with the dealership, especially with Aria, was excellent: efficient, helpful, respectful and fast. Aria did an amazing job answering all my questions and providing me wi especially with Aria, was excellent: efficient, helpful, respectful and fast. Aria did an amazing job answering all my questions and providing me with updates during the ordering process. I did not waste time at the dealership, the car pick-up was fast and efficient. I appreciate that I was not kept waiting for no reason, I was not pushed to purchase things I do not want and they did not disparrage EVs, like other dealerships. Great experience overall! More

Helpful, reliable and efficient! Straightforward. Been coming here since I bought my RAV4 and will keep coming here for maintenance. Straightforward. Been coming here since I bought my RAV4 and will keep coming here for maintenance. More

Thank you very much for accommodating me and being polite. Thank you very much and I will be back again knowing Whitby Toyota Service Schedule is open until 8:00 pm during the weekend and on Saturday polite. Thank you very much and I will be back again knowing Whitby Toyota Service Schedule is open until 8:00 pm during the weekend and on Saturday as well.. More

I had a great experience with Whitby Toyota. The staff were friendly, professional, and helpful throughout the process. They answered all my questions and made everything easy and stress-free. I The staff were friendly, professional, and helpful throughout the process. They answered all my questions and made everything easy and stress-free. I would definitely recommend Whitby Toyota to others. More

This is a very professional and respectful team in parts and service. They are knowledgeable and communicative. My go-to Dealership! and service. They are knowledgeable and communicative. My go-to Dealership! More

I’ve purchased 2 vehicles over the years at Whitby Toyota. Excellent quality every time. The service dept. staff are professional, helpful, & very knowledgeable. All work is explained thoroughly and d Toyota. Excellent quality every time. The service dept. staff are professional, helpful, & very knowledgeable. All work is explained thoroughly and done well. Highly recommend Whitby Toyota. More