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Whitby Oshawa Honda
Whitby, ON
2,618 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,618 Reviews of Whitby Oshawa Honda
August 04, 2016
FULL OF DISAPPOINTMENTS, UNPLEASANT PURCHASE EXPERIENCE my family was seriously looking for a replacement car as our car got into an accident end of June. we visited Whitby Oshawa Honda in July for just ab my family was seriously looking for a replacement car as our car got into an accident end of June. we visited Whitby Oshawa Honda in July for just about an hour. here are 3 BIG REASONS that i would never recommend this dealership to ANYONE i know. 1/ when i was about to go into Frank Salomone's office (the sales floor manager) to negotiate an offer together with my husband, our kids accidentally spilled some water on the floor in front of the drinking machine (near the washroom). as it maybe slippery to others i informed the reception lady at the parts and service dept who was looking down to her phone, SHE TOLD ME AND POINTING TO ME THAT THERE WERE PAPER TOWELS INSIDE THE WASHROOM and that implied me, a customer, to clean the floor. i did, just because i don't want others to slip or to get hurt. but i would never imagine i was to clean the floor of the showroom. i would definitely receive more respectful response in a fashion boutique in a shopping mall, for example, than in Whitby Oshawa Honda which i was going to make a over $20,000 purchase of a vehicle!!! 2/ we had emailed and confirmed that we need our car to have all touch-up (paint chip found on some areas of the vehicle we placed deposit, we even sent pictures) and oil change completed upon picking up our car. the last email we received from Frank Salomone was: "everything is done, the only thing you need to do is to bring the balance and to drive the car away". we felt confident that everything must be well taken care of when we read the replied email. TO OUR BIGGEST DISAPPOINTMENT, NOTHING WAS DONE when we picked up our car. paint chips were still there, oil has not been changed. although they gave us a free oil change coupon, be honest, i would not spend my gasoline to drive 40 mins to this dealership for this free oil change. 3/ we were asked the only time slot to pick up our purchased vehicle is 9-10am, or after 5pm if on Saturdays. reserving the prime time to serve walk-in customers is understandable, but this request isn't friendly always to everyone. we imformed and confirmed we would be arriving at 9am on a Saturday (July 16, 2016) to pick up our car, as we have a FUNERAL SERVICE to attend at 10am (20 mins drive from dealership). upon arrival, we were asked to WAIT, as Frank Salomone (or others who could help) were in MEETING. we waited for more than 20 mins, someone FINALLY came and assisted us. then we found nothing was done with the car (see 2/ above), etc. We were late to the funeral service at the end... in short, WE HAD A VERY UNPLEASANT EXPERIENCE WITH OUR PURCHASE WITH WHITBY OSHAWA HONDA. i strongly believe i would receive much better service in anywhere else. the two visits were FULL OF DISAPPOINTMENTS. we probably are one of the easiest customers with just 1 hour of shopping before a deal made on a vehicle purchase. thank you. More
by a very disappointed person
Employees Worked With
Frank Salomone
August 04, 2016
Excellent Customer Service! I have purchased several vehicles from Whitby Oshawa Honda over the years, and every time they have given me excellent service, a great deal and alway I have purchased several vehicles from Whitby Oshawa Honda over the years, and every time they have given me excellent service, a great deal and always a friendly smile. The service on my vehicle has been excellent as well. I highly recommend this dealership to family and friends. Two Thumbs up! More
by blink1342
Employees Worked With
Dave Escolano
August 03, 2016
Fantastic overall experience I purchased my first car, a 2016 Civic Sedan Touring from Peter at Whitby Oshawa Honda. Peter was extremely knowledgeable when it came to the both per I purchased my first car, a 2016 Civic Sedan Touring from Peter at Whitby Oshawa Honda. Peter was extremely knowledgeable when it came to the both performance and technology of all vehicles. After shopping around and being to dozens of dealerships in the Durham Region. Peter was by far the best, most professional and straight forward representative I dealt with. I had an overall excellent experience and would recommend both Peter and Whitby Oshawa Honda to anyone looking to purchase a new or used vehicle. More
by Ryan
Employees Worked With
Peter van Dorsser
July 29, 2016
Good service I had good customer service provided and was satisfied enough with my purchase. The people were friendly and very helpful to make my purchase as easy I had good customer service provided and was satisfied enough with my purchase. The people were friendly and very helpful to make my purchase as easy as possible. More
by yalojan
Employees Worked With
Peter van Dorsser
July 29, 2016
Smooth transaction Very fair price with no disappointments to date. Peter was very pleasant to deal with and took care of all my concerns. Very pleased with my purchase. Very fair price with no disappointments to date. Peter was very pleasant to deal with and took care of all my concerns. Very pleased with my purchase. More
by jimmy 123456
Employees Worked With
Peter van Dorsser
July 28, 2016
Great experience I had a great experience in regards to all aspects of my purchase. Pete is very professional, and made the experience enjoyable. I would definitely re I had a great experience in regards to all aspects of my purchase. Pete is very professional, and made the experience enjoyable. I would definitely recommend to anyone in the market of purchasing a new vehicle. More
by Leeanna
Employees Worked With
Peter van Dorsser
July 25, 2016
Very easy Peter, made the experience pain free, quick and easy. Professional and thoughtful, he was sure to mention of all the things that may or may not be use Peter, made the experience pain free, quick and easy. Professional and thoughtful, he was sure to mention of all the things that may or may not be useful for my growing family. Thank you! More
by Steve40Whitby
Employees Worked With
Peter van Dorsser
July 25, 2016
smooth and easy Pete is the man. He will tell you like it is and help you find exactly the car you were looking for. Go see Pete for a sweet hook up. Pete is the man. He will tell you like it is and help you find exactly the car you were looking for. Go see Pete for a sweet hook up. More
by jadams90
Employees Worked With
Peter van Dorsser
July 24, 2016
Positive experience! I was a little apprehensive shopping for a new car. I knew Honda had a great reputation. I was looking for a car that would allow me to drive my gra I was a little apprehensive shopping for a new car. I knew Honda had a great reputation. I was looking for a car that would allow me to drive my grandson feeling more secure. Dave Escalano was very helpful,and patient. I test drove the CRV and HRV. After carefully examining both, I decided on the HRV. It is the perfect car for me. I love it and I am so happy I chose the HRV. Thank you Dave! More
by Porter1
Employees Worked With
Dave Escolano
July 23, 2016
Dave your awesome! I would recommend any one that I know to Dave, Even though he is not in sales he is the only person that's not pushy and know his job very well. Your I would recommend any one that I know to Dave, Even though he is not in sales he is the only person that's not pushy and know his job very well. Your the reason I come back. Good job see you in 4 years to upgrade, thanks so much! Cheers! More
by Hunter
Employees Worked With
Dave Escolano
