West Edmonton Mall Toyota

Underwhelmed Booking through the phone is very unreliable. Advisers need better training but some are not attentive. They do decent service work but they don't mak Booking through the phone is very unreliable. Advisers need better training but some are not attentive. They do decent service work but they don't make the most out of the expensive fee. Not customer friendly financially as they are not proactive in promoting a better deal. Chris Keller as a service manager has been disrespectful when talked to (maybe I went to him at a bad time? still an unacceptable arrogant condescending approach to customer) but it certainly is a tipping point for me. As a 25 year old who have been with them for 8 yrs, I probably won't purchase a car from them again and I would be better off not using their service. Only reason I use them is to use the free oil change service that comes with purchasing the car. I was reminded in the past week why I don't like the other services. Very underwhelming. (May 2018 Review) More

Friendly people to deal with Good people to deal with,like this truck very much .Last Toyota I had was in 1983 and so far I am glad I am driving a Toyota again. Good people to deal with,like this truck very much .Last Toyota I had was in 1983 and so far I am glad I am driving a Toyota again. More

Awesome I found samantha to be real helpful and friendly i also appreciated the way she dealt with the bank for me and got me the lowest possible rate. I found samantha to be real helpful and friendly i also appreciated the way she dealt with the bank for me and got me the lowest possible rate. More

Positive Experience This was a positive experience right from the time Harry Pon introduced himself at the door to letting us know all about the Tacoma to the test drive This was a positive experience right from the time Harry Pon introduced himself at the door to letting us know all about the Tacoma to the test drive to finance thru to pickup and go through the vehicle More

Excellent service from Michael Linterman. This is the 4th vehicle I have leased through Michael. He is excellent at what he does. I will recommend him and your dealership to anyone looking to This is the 4th vehicle I have leased through Michael. He is excellent at what he does. I will recommend him and your dealership to anyone looking to buy or lease. Andrew Sova in the leasing contract department did a great job as well. My only suggestion would be that the leasing department employ the use of Check Lists when clients are endeavouring to get insurance and registration on the new vehicle. More

First Time Buyer Excellent Experience. Salesperson is very helpful. I got the vehicle I want. Will be recommending this dealership. I will be coming back to do busines Excellent Experience. Salesperson is very helpful. I got the vehicle I want. Will be recommending this dealership. I will be coming back to do business again in the future. More

addressed all our concerns and very thorough. amazing product knowledge and gave examples of all the technical benifits.. Casey Curran explained all the vehicle features in words we could underst amazing product knowledge and gave examples of all the technical benifits.. Casey Curran explained all the vehicle features in words we could understand and offered post sales help if needed. Very satisfied and wiii recommend Casey and this dealership More

Great experience yet again Excellent service all around! This is my second experience with Mayfield and they have outdone themselves! Knowledgeable and experienced sales, pro Excellent service all around! This is my second experience with Mayfield and they have outdone themselves! Knowledgeable and experienced sales, professional finance and market-price trade-in assessment! Once again, I drove away in a new Toyota happier than ever! I would definitely recommend this dealership and this brand to anyone who is reading this review. - Anton K. More

Amazing experience Thank you kerry for the great sale experience. No tricks no gimmicks. Upfront honest & trustworthy sales with great support staff. Found the right ve Thank you kerry for the great sale experience. No tricks no gimmicks. Upfront honest & trustworthy sales with great support staff. Found the right vehicle @ the right place! More

Made buying a new vehicle a pleasent experience. In buying my new RAV 4 I dealt mostly with Danny. who i would describe as having a calm, professional, knowledgeable and non pressured approach. I imm In buying my new RAV 4 I dealt mostly with Danny. who i would describe as having a calm, professional, knowledgeable and non pressured approach. I immediately felt at ease. He was interested in making sure i understood the vehicle i was interested in, explaining its features and making some helpful suggestions. My Toyota Camry which I had purchased from Mayfield in 1999 has been serviced continually at Mayfield. I have been very satisfied with the service work and the car. More